Note fondée sur 876 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Older motel, but very clean and well kept up.
Publié le 5 oct. 2024 sur HotelsI just needed a room for one night on my way to see family. Was not looking to blow my budget for a overnighter, just needed a clean pace to sleep and shower. The place is a older motel, but it seems to be kept up. The room was clean, and the bathroom was up to date. Two things I found interesting. The rooms or at least mine did not have carpet, it had LVT. That I think is a great idea in general, carpet, you just never know how clean it is. It had a large flat screen tv, with plenty of options for channels. I found the microwave to be funny, for it just had a turn knob. Have not seen those in years, but it worked great. And most important the AC worked and the bed was comfortable. Another bonus. Plenty of food options that were even walkable to. One down fall if you have problems with mobility, no elevators, so if you cant do steps, I would not recommend. I was on the first level, but still had to walk down a few stairs to get to my room. Over all I would stay again.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Ketul, Gestion de l’hôtel
Dear Joseph,Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you enjoyed your stay at Super 8 by Wyndham Summersville and that we were able to provide you with a memorable experience. We appreciate your business and look forward to the opportunity to welcome you back soon.Sincerely, Ketul P. General Manager
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Convenient and easy parking.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Ketul, Gestion de l’hôtel
Dear Jan, Thank you for taking the time to share your experience with us. We are thrilled you had a pleasant stay at Super 8 by Wyndham Summersville and that our accommodations and service met your expectations. We look forward to the opportunity to welcome you back shortly and provide you with another enjoyable stay.Sincerely, Ketul P. General Manager
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Need more lights in the entrance of room
Commentaires de Gestion de l’hôtel
7 oct. 2024 par ketul, Gestion de l’hôtel
Dear Jan, Thank you for taking the time to share your experience with us. We are thrilled you had a pleasant stay at Super 8 by Wyndham Summersville and that our accommodations and service met your expectations. We look forward to the opportunity to welcome you back shortly and provide you with another enjoyable stay.Sincerely, Ketul P. General Manager
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Ketul, Gestion de l’hôtel
Dear Jeffery,Thank you for taking the time to share your positive feedback with us. We are delighted that you and your family enjoyed your stay at Super 8 by Wyndham Summersville and that our services met your expectations. Our dedicated staff works tirelessly to ensure that our guests feel welcome and comfortable during their stay, and your kind words will encourage them to continue delivering exceptional service. We appreciate your business and look forward to the opportunity to welcome you back soon.Sincerely, Ketul P. General Manager
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Good place to stay.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Ketul, Gestion de l’hôtel
Dear Saul, Thank you for choosing to stay at Super 8 by Wyndham Summersville and for sharing your feedback with us. We are delighted to hear that you had a pleasant stay, and we sincerely hope to have the opportunity to welcome you back in the future. Please let us know if there is anything we can do to make your next stay even more enjoyable. Sincerely, Ketul P. General Manager
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Ketul, Gestion de l’hôtel
Dear Ryan, Thank you for taking the time to share your positive feedback with us. We are delighted that you and your family enjoyed your stay at Super 8 by Wyndham Summersville and that our services met your expectations. Our dedicated staff works tirelessly to ensure that our guests feel welcome and comfortable during their stay, and your kind words will encourage them to continue delivering exceptional service. We appreciate your business and look forward to the opportunity to welcome you back soon.Sincerely, Ketul P. General Manager
par un voyageur
Publié le 12 sept. 2024 sur Expedia
The hotel is old but renovated. It looks cheap but is well maintained. We chose it because the price of hotels in Summerville are quite high compared to other locations on route. We paid the same price to stay at the holiday inn express in Fort Lauderdale and Jacksonville and they were much newer, nicer hotels with bigger rooms, more services and a better breakfast. The room was on the ground floor/partial basement. There were cars parked right in front of the window so we had to immediately close the drapes. It was reasonably quiet but there was noise from the stairwell that was adjacent to the room. The fridge and microwave were not plugged in so we don’t know if they worked. The front desk erroneously charged us for the room (new staff in training) so we are still waiting for the credit to post on my Visa card ( I hope this goes through shortly as I would not want to double pay). However, the rate charged is quite a bit lower than the Expedia price. It is more in keeping with what I believe to be the price. I am now wondering if we should have skipped Expedia altogether and just walked in and booked it! Overall it was clean, the staff were pleasant the location was convenient and it met our basic needs. Definitely not somewhere we would recommend or make a point to visit again unlike some other places.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Ketul, Gestion de l’hôtel
Dear Diane,Thank you for taking the time to provide feedback on your recent stay at our hotel. We apologize for any inconvenience you may have experienced during your stay. Please know that your satisfaction is important to us and we take all feedback seriously.We appreciate your valuable comments and suggestions as they help us to identify areas where we can improve the guest experience. We assure you that we will be using your feedback to make the necessary improvements to ensure that we offer an exceptional experience to all our guests in the future.We hope you will consider staying with us again and give us another chance to exceed your expectations. If you decide to book with us again, please don't hesitate to contact me directly so that I can ensure your stay is exceptional.Thank you again for your feedback, and we look forward to welcoming you back soon.Sincerely,Ketul P.General Manager
par un voyageur
Will not return
Publié le 4 sept. 2024 sur HotelsI didn’t like looking at urine splashes in the floor in front of the toilet. Grossed me out. Not sure if it just wasn’t cleaned or if your tiles are absorbent and will not clean up well.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Ketul, Gestion de l’hôtel
Dear Pamela,I am sorry you experienced issues during your stay with us. Thank you for bringing this to our attention, and please know that we take your feedback seriously. Our team is working diligently to ensure that we learn from our mistakes and improve our services in the future.We are committed to providing our guests with a comfortable and memorable experience, and we hope you will give us another opportunity to show you what we can do. Your satisfaction is our top priority, and we appreciate your understanding and patience.Thank you for choosing to stay with us, and we look forward to the chance to make things right.Sincerely,Ketul P.General Manager
par un voyageur
Publié le 27 août 2024 sur Expedia
Clean
Commentaires de Gestion de l’hôtel
30 août 2024 par Ketul, Gestion de l’hôtel
Dear Paul,Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you enjoyed your stay at Super 8 by Wyndham Summersville and that we were able to provide you with a memorable experience. We appreciate your business and look forward to the opportunity to welcome you back soon.Sincerely, Ketul P. General Manager
par un voyageur
Publié le 20 août 2024 sur Expedia
Clutter out back
Commentaires de Gestion de l’hôtel
21 août 2024 par Ketul, Gestion de l’hôtel
Dear Sally, Thank you for taking the time to share your positive feedback with us. We are delighted that you and your family enjoyed your stay at Super 8 by Wyndham Summersville and that our services met your expectations. Our dedicated staff works tirelessly to ensure that our guests feel welcome and comfortable during their stay, and your kind words will encourage them to continue delivering exceptional service. We appreciate your business and look forward to the opportunity to welcome you back soon.Sincerely, Ketul P. General Manager
