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Holiday Inn Express Sumter by IHG

2.5 star property
Hotel near Sumter Mall in Sumter

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Photo gallery for Holiday Inn Express Sumter by IHG

Desk, iron/ironing board, free cribs/infant beds, free WiFi
Exterior
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Exterior
Desk, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2490 Broad St, Sumter, SC, 29150-1858
  • Sumter Mall
    ‪3 min drive‬
  • Palmetto Tennis Center
    ‪4 min drive‬
  • Shaw Air Force Base
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

Suite, 1 King Bed with Sofa bed (Additional Living Area)

Suite, 1 King Bed with Sofa bed (Additional Living Area)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Sumter

Heart of Sumter.Within 3 miles (5 km) of this Sumter hotel, you'll find Sumter Mall and Palmetto Tennis Center. Patriots Sports Plex is within 6 miles (10 km) and Shaw Air Force Base is within 9 miles (15 km).

What's nearby

  • Sumter Mall - 3 min drive - 2.5 km
  • Palmetto Tennis Center - 4 min drive - 3.5 km
  • Swan Lake Iris Gardens - 7 min drive - 5.6 km
  • Patriots Sports Plex - 8 min drive - 5.8 km
  • Shaw Air Force Base - 11 min drive - 11.9 km

Getting around

  • Columbia Metropolitan Airport (CAE) - 65 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Yucatan Mexican Restaurant - ‬10 min walk
  • ‪Wendy's - ‬3 min drive

About this property

Holiday Inn Express Sumter by IHG

Hotel near Sumter Mall in Sumter
Holiday Inn Express Sumter by IHG offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. The business-friendly Holiday Inn Express Sumter by IHG also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.
  • 79 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • 1 conference room
Holiday Inn Express Sumter by IHG offers 79 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 27-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sumter hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Similar properties

Lobby

Tru by Hilton Sumter

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 613 reviews
The price is CA $201
CA $223 total
includes taxes & fees
31 Mar - 1 Apr
Tru by Hilton Sumter

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 27-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Sumter
Holiday Inn Express Sumter
Holiday Inn Express - Sumter Hotel Sumter
Holiday Inn Express Sumter Hotel
Holiday Inn Sumter
Sumter Holiday Inn

Holiday Inn Express Sumter by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 369 out of 648 reviews
Rating 8 - Good. 185 out of 648 reviews
Rating 6 - Okay. 58 out of 648 reviews
Rating 4 - Poor. 21 out of 648 reviews
Rating 2 - Terrible. 15 out of 648 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service !!
Stayed 1 night in Dec 2024

6/10 Okay

Sonya

Stayed 1 night in Dec 2024

10/10 Excellent

Billi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

John

Stayed 1 night in Nov 2024

8/10 Good

Misty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a quick stay
The staff was great. We got there at 1 but had an event that we had to attend at 3. We spoke with the staff and they were able to accommodate an early check in of 2pm which allowed us time to get dressed in enough time for our event. Room was comfortable, only odd was that they could have used a new tub in the room we were in.
Stayed 1 night in Dec 2024

10/10 Excellent

Joshua

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, front desk staff was super friendly
Stayed 1 night in Dec 2024

8/10 Good

Juanita

Stayed 2 nights in Dec 2024

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable for the Price
The property is nice. The rooms were clean for the most part. One bed felt like it had crumbs in it, so we swept the sheets off. The bathroom was clean, but the shelves in the bathroom could use some dusting. Beds slept great! And our kids really enjoyed the breakfast options.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2024

10/10 Excellent

Latoya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the Rooms was neat and clean. Breakfast was also great.
Stayed 1 night in Nov 2024

10/10 Excellent

Kadee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Tashada

Stayed 1 night in Oct 2024

4/10 Poor

Edwin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Utonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. Bed was comfortable as well. My only problem was strong perfume smell when you enter the rooms was just too strong. I'm sure is it was a carpet cleaning product. Hotel just need to take in account, that some people have allergies and should use a lighter scent. I still had a great stay and will return.
Stayed 3 nights in Nov 2024

4/10 Poor

Edwin

Disliked: Cleanliness, staff & service, property conditions & facilities
I was originally booked and scheduled to arrive on 11-7-24 but because I booked an additional day 11-6-24 Expedia's price changed to 3 times what I was charged for my original booking. When I contacted the hotel directly they wanted to charge me even more $297 for the additional day. To make matters worse when I arrived there was only a single towel in the bathroom and no body wash in the Dove dispenser in the bathtub. When questioned about the difference in price I was told that's a corporate issue. Bait & Switch? No way to treat guests! New York pricing in Sumter, SC? I will follow-up my concerns with IHG and the attorney general. Holiday Inn Express Sumter is not a $300 per night Hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Serah

Stayed 1 night in Oct 2024

10/10 Excellent

Kamesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the fact that the staff exhibited hospitality and was very involved. The location is convenient and very accessible to my loved ones and shopping area.
Stayed 4 nights in Oct 2024

6/10 Okay

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room and the staff were awesome. The breakfast buffet can’t be beat. The only issue was that the doors slam hard and one night I got almost no sleep. We were ground floor at the end of hall. Between people coming and going out the side door and the room doors slamming, not much rest. The traffic noise is pretty loud too. I would suggest installing the hinge that other hotels have on their doors. Unless you hold onto the door, it slams very hard
Stayed 3 nights in Oct 2024

10/10 Excellent

Cassandra

Travelled with family and small children
Liked: Cleanliness, amenities
I love this place, clean, friendly and the breakfast was delicious. Yes I will be staying here again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Serah

Stayed 1 night in Sep 2024

8/10 Good

Dean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Oct 2024

8/10 Good

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient!
Stayed 1 night in Sep 2024

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was friendly and check in was quick. Cleanliness not the best. Tub was dirty and had nonskid pad in tub that was halfway pull up, showing dirt underneath. Area around window was mildewed
Stayed 1 night in Oct 2024