Note fondée sur 204 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,2 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Chirell RediResponse Specialist, Gestion de l’hôtel
Dear Stephanie,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Sumter and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRedRoof ManagementRediResponse Specialist
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Levi, We at the RED ROOF INN SUMTER truly appreciate your scoring of 8/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Kindness of staff
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Melissa RediResponse Specialist, Gestion de l’hôtel
Dear William,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Sumter. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We are elated to see that you found our staff to be kind. At Red Roof we strive to provide all our guest with the best customer service and all the comforts of home, so I am overjoyed to see we achieved that with your visit. Thank you for your 5/5 rating. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.It would be our pleasure at Red Roof to have you stay with us again in the future.Sincerely,MelissaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 23 août 2024 sur Expedia
It was clean and safe
Commentaires de Gestion de l’hôtel
26 août 2024 par Kamaria RediResponse Specialist, Gestion de l’hôtel
Dear Arianne,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN SUMTER. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding your stay to be clean and safe. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof Management RediResponse Specialist
par un voyageur
Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par LaTunde RediResponse Specialist, Gestion de l’hôtel
Hello Marvin, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SUMTER and I received your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Stephanie, We at the RED ROOF INN SUMTER are thrilled to have earned your perfect scoring of 10/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur
Must stay two thumbs up!!!!
Publié le 11 juill. 2024 sur HotelsVery nice and super clean friendly staff definitely the place my family and I will lay our heads to get some great rest before returning back onto the highway.
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Melissa RediResponse Specialist, Gestion de l’hôtel
Dear Myron,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Sumter. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our very nice, super clean property and friendly staff. We strive to provide our guests with the best customer service and all the comforts of home, we are elated to see we accomplished that with your stay resulting in your 10/10 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.It would be our pleasure at Red Roof to have you stay with us again in the future.Sincerely,MelissaRed Roof Management RediResponse Specialist
par un voyageur
Pet friendly and clean
Publié le 31 mai 2024 sur HotelsOur stay was very nice! It was wonderful that we could bring our dog at no cost. The room was very clean and met all of our needs
Commentaires de Gestion de l’hôtel
31 mai 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Debbie, We are appreciative you took the time to tell us about your experience at the RED ROOF INN SUMTER and scoring us a perfect 10/10. At Red Roof, it is our aim to provide clean, value- based, home away from home stays and we are thrilled to have achieved that with your stay. It was a joy to read your stay was very nice, you were able to bring your dog and your room was clean and met all your needs. Comments like yours are always an encouragement as we aim to improve on the quality of our guest experiences by providing exceptional services. Please know that we value you as our guest and appreciate your business.Thank you again for your review . The staff and I would love to provide you with another stay in the future. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 31 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 juin 2024 par LaTunde RediResponse Specialist, Gestion de l’hôtel
Hello Moneas, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SUMTER and we received your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
par un voyageur
Publié le 30 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 mai 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Lawrence, We at the RED ROOF INN SUMTER appreciates your scoring of 6/10 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
