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Tru by Hilton Sumter

2.5 star property
Enjoy free breakfast at this Sumter hotel

Choose dates to view prices

Photo gallery for Tru by Hilton Sumter

Lobby
Terrace/patio
Room, 1 King Bed, Accessible, Bathtub
Indoor pool
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

Map
2607 Broad Street, Sumter, SC, 29150
  • Sumter Mall
    ‪3 min drive‬
  • Palmetto Park
    ‪4 min drive‬
  • Palmetto Tennis Center
    ‪5 min drive‬
  • Sumter, SC (SUM-Sumter Municipal)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room

Hyatt Place Sumter / Downtown

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (756)
The price is CA $152
per night
CA $168 total
includes taxes & fees
2 Mar - 3 Mar
Hyatt Place Sumter / Downtown

About the area

Sumter

In Sumter .Within 3 miles (5 km) of this Sumter hotel, you'll find Sumter Mall and Palmetto Park. Palmetto Tennis Center and Dillion Park are also within 3 miles (5 km).

What's nearby

  • Sumter Mall - 3 min drive
  • Palmetto Tennis Center - 5 min drive
  • O'Donnell House - 7 min drive
  • Swan Lake Iris Gardens - 7 min drive
  • Shaw Air Force Base - 10 min drive

Getting around

  • Columbia Metropolitan Airport (CAE) - 61 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Yucatan Mexican Restaurant - ‬14 min walk
  • ‪Wendy's - ‬3 min drive

About this property

Tru by Hilton Sumter

Enjoy free breakfast at this Sumter hotel
Tru by Hilton Sumter offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

You'll find a business center on site. Tru by Hilton Sumter also features coffee/tea in a common area, laundry facilities, and a front-desk safe. Self parking is free.

Smoking is allowed in designated areas at this Sumter hotel.

  • 92 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
Tru by Hilton Sumter offers 92 accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with premium cable channels.

This Sumter hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Sumter Hotel
Tru Hilton Sumter
Tru by Hilton Sumter Hotel
Tru by Hilton Sumter Sumter
Tru by Hilton Sumter Hotel Sumter

Tru by Hilton Sumter Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 387 out of 599 reviews
Rating 8 - Good. 127 out of 599 reviews
Rating 6 - Okay. 42 out of 599 reviews
Rating 4 - Poor. 25 out of 599 reviews
Rating 2 - Terrible. 18 out of 599 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Oct 2024

8/10 Good

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Richard

Travelled with partner
Liked: Staff & service, property conditions & facilities
The rooms are rather small but they were nice. The staff was excellent and the snack bar available all the time was nice. Very nice facilities.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ann Marie

Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Game Room Area
Stayed 2 nights in Oct 2024

10/10 Excellent

fern

Liked: Cleanliness, staff & service, property conditions & facilities
Staff went above and beyond. Your greatest asset
Stayed 2 nights in Oct 2024

8/10 Good

Earnest

Liked: Cleanliness, amenities
Nice and pleasant, very helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Chenoa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed absolutely everything about my stay here at the true by Hilton. This will certainly be my first choice when and if I return again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot ! Better than we thought!!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Martin

Stayed 1 night in Sep 2024

8/10 Good

Tony

Stayed 4 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Stayed 1 night in Sep 2024

2/10 Terrible

Phil

Disliked: Cleanliness
Stayed 4 nights in Sep 2024

6/10 Okay

Fran

Travelled with family
Liked: Cleanliness, staff & service
Noisy location on a busy road. HVAC unit loud. Room was clean and staff were very friendly. Breakfast was okay.
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the location and quiet
Stayed 2 nights in Aug 2024

8/10 Good

Melanie

Travelled with family
Liked: Staff & service, amenities
Its nice and new. Spacious rooms, great lobby. Parking lot next to property became a hangout next door, which created trash being left on and near hotel property, which was still there in the morning. There are absolutely no drawers or cubbies for belongings, leaving you to live out of your suitcase.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable. Staff was helpful. Some noise from cars going by.
Stayed 2 nights in Aug 2024

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. The kids enjoyed the pool table and the swimming pool. I enjoyed the fitness room. Breakfast was great!
Stayed 1 night in Aug 2024

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
it was nice. for the most part quite other than the big ice machine when it would drop ice, if your room is not near one of those its great place. i was there for a 1-night stay on business trip
Stayed 1 night in Aug 2024

8/10 Good

Jaleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around nice place...
Stayed 8 nights in Aug 2024

8/10 Good

Gabriela

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The attention from one of the receptionists was very bad, my family and I were in the pool and I know that it was 10 pm which is the time they close the pool, it had happened to me with 20 min, it was not for him to go with a terrible and rude attitude in which he went and said that it was no longer time to be there, it was not the right way, he looked at us in an ugly way, he stood there until we left.
Stayed 5 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Yuck
Had roaches on the floor in the hall. Yuck.
Stayed 3 nights in Aug 2024