Note fondée sur 4 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Coquitlam, BC Canada
Great location in the village.
Publié le 29 mars 2024 sur HomeAwayWe went for the last ski trip of the season at
Sun Peaks and enjoyed this condo. Close to everything. We were able to come in for lunch. We cooked two dinners and went out one night. The restaurant was just a three minute walk.
Commentaires de Gestion de l’hôtel
3 avr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review! We are glad you enjoyed the condo and your time in Sun Peaks. We are happy to hear you enjoyed the convenient location of this property. Thank you for your feedback. We hope to welcome you back in the future!
par un voyageur
Nice Condo
Publié le 17 janv. 2024 sur HomeAwayThe condo was cozy and nice, and the location was great. The bed was comfortable and the unit had everything necessary.
We found the unit to be very dusty and in need of a deep clean. One family member had their asthma triggered and we had to leave a day early because of this.
Commentaires de Gestion de l’hôtel
24 janv. 2024 par VrboOwner, Gestion de l’hôtel
Hello Monika,
We are glad you enjoyed the coziness of the condo and the great location it is in. We are sorry to hear that you found the unit to be dusty. I will have our housekeeping team look into this and ensure it is properly taken care of. We appreciate your feedback. We are glad to hear you had a 4 star stay and hope to welcome you back again.
par un voyageur
Beautiful village view
Publié le 25 mars 2021 sur HomeAwayBeautiful view of the village and enjoyed waking up to the sunrise.
The only downfalls were the lack of cooking utensils and glassware (one standard wine glass) and that the hot tub wasn’t available as advertised on Vrbo and in our confirmation email from the property management company.
Overall a very nice property and with easily accessible parking.
Commentaires de Gestion de l’hôtel
25 mars 2021 par VrboOwner, Gestion de l’hôtel
Hi Michelle,
First of all, thank you for staying with us, and for taking the time to share your feedback. We will have our housekeeping checking the basic kitchen utensils and glassware in this unit and will stock it up. Thanks for bringing this up to our attention.
In regards to the hot tub. There is a note on the VRBO unit description as well as our confirmation letter and website that the common hot tub at the Fireside Lodge is closed due to COVID-19. This decision was made by CML property Management and the Strata of this building. Bear Country Property Management is not responsible for the hot tub facilities at the Fireside Lodge. We are sorry for the inconvenience.
However, we are happy you enjoyed your stay. Join us again, it would be an absolute pleasure to welcome you back to Sun Peaks.
The Bear Country Team
par un voyageur
Great Location; very nice accommodations
Publié le 23 juill. 2020 sur HomeAwayOur Godson and fiance stayed on the July 17th weekend. Overall, they really enjoyed their stay. A couple of things to mention; however, that the website advertises a hot tub, but in fact only has the tub running in the winter. They would have enjoyed a soak after spending a day biking the trails/mountain.
Unfortunately, they also found a used nicotine patch stuck to the bed sheets. I can see how that might be missed, but it does make one wonder how thorough the cleaners are when cleaning the unit.
Commentaires de Gestion de l’hôtel
28 juill. 2020 par VrboOwner, Gestion de l’hôtel
Dear Susan,
Thank you for your review.
We are sorry that your Godson and his fiancé were not able to enjoy the hot tub. On our website, booking page as well as in our COVID-19 policy we state that the hot tubs are closed due to COVID-19.
Our housekeeping team has a high cleaning standard. The sheets were clean, but this patch might got missed if it stuck to the sheets and got washed in the laundry. We apologize for this inconvenience. We would have send someone over to change the sheets if we would have known about it.
We are glad that your Godson and his fiancé enjoyed their stay even without having a hot tub.
The Bear Country Property Management Team
Sun Peaks
