Note fondée sur 17 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Good value
Publié le 10 sept. 2024 sur HomeAwayThis place is a studio condo on the second floor of a three floor building (meaning there are people above and below you)
the condo is pretty standard for vacasa properties: clean and as described but minimally equipped: kitche. was missing some basics (like a cutting board, etc) but still totally functional and as described in the listing.
i would note that the fireplace was out of order and while it’s. it listed as a vrbo amenity it is still in the photos and property description
the condo complex itself was well majntained and the pool / hot tub were nice but with limited hours.
About 15 minutes to downtown ketchum but you can get there in a free bus that runs every 30 minutes all day long.
overall this place wasn’t amazing but for the price it was great
Commentaires de Gestion de l’hôtel
24 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback, Randy. We are thrilled that you liked our home. We apologize for the inconvenience caused by the issues you experienced during your stay with us. Your feedback is valuable to us as we aim to ensure a comfortable experience for all our guests. Please rest assured that we take feedback seriously and will use it to improve our services. We will take steps to prevent similar occurrences in the future. We look forward to the opportunity to host you again for a fantastic stay.
par un voyageur de Waitsfield, Vermont
Clean, but Problems!
Publié le 17 août 2024 sur HomeAwayIt was really difficult to get in. The parking instructions are badly written, and parking hard to find. Parking pass was found after searching for a long time. Lock to get in is BROKEN. Needs fixing. Lamp for reading broken. Disposal broken. Needs container for recycling. After trying to find parking pass, (we found after about 30 mins) someone came 3 days! later with another. I had told them we had found it. Clean, lovely location, good deal, but will not stay there again due to myriad problems.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We are sorry to hear about the difficulties you encountered during your stay. We apologize for the poorly written parking instructions and the challenges you faced in locating the parking pass. We will review and improve the instructions to ensure they are clearer for future guests. We regret that the lock, reading lamp, and disposal were broken, and that there was no container for recycling. These issues should have been addressed promptly, and we will ensure they are fixed immediately. Additionally, we apologize for the delay in delivering the additional parking pass despite your notification. We are glad to hear that you found the location lovely and the home clean. However, we understand that the myriad of problems you experienced impacted your stay, and we sincerely apologize for the inconvenience caused. Thank you for bringing these issues to our attention. We hope you will consider giving us another chance in the future to provide a much-improved experience.
par un voyageur
Good location
Publié le 29 févr. 2024 sur HomeAwayWe liked the location, short drive to Bald Mountain for skiing. Studio was clean. Kitchen minimally equipped. Underground garage parking a bonus. There was just 2 of us, would be very cramped with any more.
par un voyageur
Publié le 7 févr. 2024 sur Expedia
property was priced right. no knives or Kleenex
par un voyageur
Good stay
Publié le 11 janv. 2024 sur HomeAwayStay was comfortable and cozy. One lightbulb was out but everything was great.
par un voyageur
Do not stay here if you want sleep at night
Publié le 23 sept. 2023 sur HomeAwayWhen I arrived the first two digits to the building number was left out of the description this made it difficult to locate the place. So add a 2 and a 0 in front of the apartment number they give you. Ugh very frustrating! Then I wasn't given instructions on where to park. This apartment complex is located in another building from where you park. You park in an underground garage and then walk up stairs to get to the building you need to be in. I don't understand why this vital information wasn't listed? Very frustrating. Once I got help to find the apartment and got into the apartment there was poor lighting and no lightbulb in one of the 2 lamps. I had to take one of the three light bulbs out of the bathroom and put one of them in the lamp in the living room by the couch so I could see to read because there was no extra light bulbs to be found. I had to unplug the bathroom sink because it wasn't draining water. The shower also wasn't draining water very well at all it took over an hour to drain and I was only in the shower for 5 minutes because the slime on my feet felt disgusting! Really?? I shouldn't of had to deal with that on my vacation. It sounds like the owners do not fix the problems that are brought up on the reviews or else these issues would have been fixed already. The shower would be fixed and draining properly. There would be coffee for guests. There was no coffee, luckily I brought my own. I couldn't sleep because the LOUD guests above me.... ugh.
Commentaires de Gestion de l’hôtel
4 oct. 2023 par VrboOwner, Gestion de l’hôtel
Stephanie, we are disheartened to read that you experienced issues that kept you from fully enjoying your stay. We're sorry for any miscommunication about directions and accessing the home and want you to know that our Guest Services team is available 27/7 should you need assistance. Additionally, our Trip Manager portal contains important information about the home and we encourage our guests to access this when the link is emailed with other check-in information. We strive to provide seamless and stress-free check-in experiences and we regret this was not the case for you. Additionally, we're sorry for any areas of the home you felt to be in need of some extra TLC and have shared your comments with the local manager so they can be addressed. We hope to have the opportunity to better impress you in the future and provide an amazing vacation experience.
par un voyageur
Great for solo traveler
Publié le 8 juill. 2023 sur HomeAwayMy first stay with Vrbo. The place is clean! I love that they ask to remove shoes when you enter the condo. I visited the area to hike in Sawtooth so the accommodations were perfect for me.
Unit is on the 2nd floor, not sure if that's in the listing, so I was a little confused with finding it, but once I did, I was fine.
Recommendation to the owner - have hand soap available in the bathroom.
After staying, I read all the reviews again and I would say all make valid points, so take that into consideration when you book. I didn't need to communicate with the owner.
par un voyageur
Publié le 28 mars 2023 sur Expedia
It was just a beautiful place to stay.
par un voyageur
Elk horn Studio
Publié le 18 août 2022 sur HomeAwayVery clean and modern—parking very confusing and not convenient—fan extremely nosy so hard to cool place down—couch uncomfortable—shower handle hard to use—not enough toilet paper
par un voyageur
Brrrr.
Publié le 22 mars 2022 sur HomeAwayThe property was clean. Location to Sun Valley Resort was great!
The problem was that it was incredibly cold! The thermostat was located in the bathroom that had radiant heat , no registers anywhere else. The large window in the living area (covered with thin, poorly fitting drapes) brought in the cold. If you stay there, bring down slippers and very warm clothes, and don’t forget hand warmers!
