Note fondée sur 35 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
5,0 Confort de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Nice condo
Publié le 18 août 2024 sur HomeAwayNice Condo and the online description was accurate. We liked it well enough that we would probably stay there again.
It would help to know where the garbage cans are located and that there’s no washer and dryer in the condo and where one could be found.
Other than that, no complaints
par un voyageur de NOVATO
Just what I needed
Publié le 3 août 2024 sur HomeAwayThe apartment is exactly as pictured, simple, clean and in a nice location. I was there for the Sun Valley Writers' Conference where I was working and it was just what I needed. Thanks!
par un voyageur
Sun valley trip
Publié le 7 juill. 2024 sur HomeAwayExcellent location and experience, comfortable condo
par un voyageur
Five night stay
Publié le 10 mars 2024 sur HomeAwayNice lofty space with a quiet atmosphere. Slept well and enjoyed the amenities and the extra night at a low cost. Three flights of stairs to the top, but worth the hike. Nice large community jacuzzi and parking underground.
par un voyageur
Not the best
Publié le 28 janv. 2024 sur HomeAwayUnfortunately, this was not a great stay. It was very clean and decorated cute, and a reasonable price, however, there were things lacking, such as to use the fireplace the pilot light needed to be llit, but there were no matches available, so we were unable to use the fireplace, one of the reasons we chose this spot.
There also was not provided coffee, which is fine, except that we are used to that being an amenity, so we also woke up to no coffee in the morning. The bed was not comfortable and we had a hard time sleeping. We tried to reach out to Vacasa a few times over some things, including extending a night, because we were having car trouble,
and they did not reply until two days after we checked out. The decor was cute, and after we had some car troubles we went a little over our checkout time, and the cleaning staff showed up, and were very understanding and kind about it. I do not believe we would choose this property again, and as Vacasa is often times more difficult to work with than a property owner, I would say that if given the option, we would choose to avoid working with them in the future.
I have never written a negative review before, but thought that these would be important things to know!
Commentaires de Gestion de l’hôtel
30 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Tyla, for your feedback! We are happy you enjoyed this home. We sincerely apologize you have found few issues in the home. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Great condo location, clean and comfortable!
Publié le 30 sept. 2023 sur HomeAwayWe had a great stay for 4 nights. One of the bathroom sinks was plugged up and the property manager was unable to unplug it.
Also the pool and spa were closed until November (would have been nice to know ahead of time).
par un voyageur
Great weekend getaway
Publié le 14 août 2023 sur HomeAwayWe enjoyed our stay and this beautiful studio condo.
par un voyageur
Quick get away
Publié le 14 juill. 2023 sur HomeAwaySo lovely and beautiful and comfortable we thoroughly enjoyed it we wish we could stay longer. We’d love to come back. The only issue was our pool passes were not on the counter. so we had to wait at the pool for quite some time and called the one 800 number and then they figured it out and all was good 😊
Commentaires de Gestion de l’hôtel
31 juill. 2023 par VrboOwner, Gestion de l’hôtel
Hi, Jennifer. Thank you for providing us with this valuable feedback. We are so glad that you had a wonderful time at our beautiful home. We apologize for any inconvenience you experienced due to the missing pool passes. We have informed our local operations manager of your concern, and we will follow up with our housekeeping staff to see that this item is supplied for future stays. We hope to have another chance to impress you in the future.
par un voyageur
Skiing
Publié le 18 févr. 2023 sur HomeAwayOn the whole very good
par un voyageur
Check-in Nightmare
Publié le 22 sept. 2022 sur HomeAwayUpon arriving at the condo we were unable to access the unit because the code for the electronic door lock was incorrect (it takes a 4 digit code not the 10 digit code provided to us). In addition the lockbox for the emergency key was empty. It took up to 90 minutes working with the property management company and their local maintenance staff in order to get us beyond the hallway and inside the condo. The real kicker to the situation was that the problem with the electronic door lock and missing backup key were known issues that were documented by the property manager. Grrrrr!
Once beyond the door issue the condo was great for the two of us. Very clean and comfortable unit. The bed was comfortable and the building was quite. The kitchen was well equipped for anyone who wants to eat in. A nice gas fireplace kept us toasty warm. We'd definitely go back provided the lock issue is resolved for certain.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Frank, thank you for taking the time to share your valuable feedback. We're pleased that you thought our home was nice and the kitchen well-equipped. It's great to know that you'd stay here again-- we'd love to have you! That said, we sincerely apologize for the issues you experienced when checking into our home. We always want this to be a seamless and stress-free process for our guests and we're sorry we dropped the ball. We can assure you that this is not a common experience and we appreciate your understanding. We enjoyed having you as our guest and we hope to host you again for a relaxing and stress-free getaway.
