Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Love the neighborhood, but a few issues with this property
Publié le 27 août 2024 sur HomeAwayThis is our second time at Sandpiper Bay and we love the location, the quiet neighborhood, beautiful pond and well-kept pool.
"Salty Dogs" was nice, but we had a couple of issues, both of which Vacasa responded quickly to but were unable to fix during our stay. First, there was an electrical issue that caused the hallway light to flicker and second, there is no lock on the sliding door going out to the porch. Even though this property is on the second floor, not having a lock on the door is irresponsible and as a former military family, made us very uneasy.
It's also worth noting (as an FYI) there is no ice maker in the freezer, so you have to use the provided ice trays or buy bags of ice. Lastly, the kitchen table chairs are VERY "creeky" and loud.
Again, we love this neighborhood, we just won't stay in this particular unit again.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your feedback about your recent stay at "Salty Dogs" in Sandpiper Bay. We are delighted to hear that you enjoyed our location, the quiet neighborhood, the beautiful pond, and the well-kept pool.
We sincerely apologize for the issues you encountered during your stay. We understand how the flickering hallway light and the lack of a lock on the sliding door could be concerning, especially given your background. Please rest assured that your safety and comfort are our top priorities. Our local operations manager has been notified, and we are working diligently to address these concerns to prevent future occurrences. Regarding the ice maker and the creaky kitchen table chairs, we appreciate your feedback and will look into these matters to enhance the overall guest experience. We value your loyalty and hope to have the opportunity to host you again in the future.
par un voyageur
Sunset Beach
Publié le 13 avr. 2024 sur HomeAwayWe enjoyed our stay in Sunset Beach. The condo was nice and perfect for what we needed
par un voyageur
Enjoyed the light and bright condo.
Publié le 26 janv. 2024 sur HomeAwayOverall, wonderful except pans and dishes need replaced. Pans worn out, the few bowls are chipped. And some glasses are chipped.
For comfort, I would remove the oversized chair in master bedroom so the door can be accessed. Especially, if there was a fire and need that escape route.
Commentaires de Gestion de l’hôtel
11 févr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback and bringing some items to our attention that may need some TLC. We have forwarded your feedback to the local staff so they can work to improve the house for future guests. Please know that our guest services team is available 24 hours a day to assist should any concerns arise during your visit. We hope you choose to stay with us again!
par un voyageur de Woodstock
Good/not good
Publié le 4 janv. 2024 sur HomeAwayThe property manager was outstanding. When we got to the property we were impressed....until I noticed there was no way to lock the patio door nor could we secure it with a pole because of the way it was installed. The managing company, VACASA, tried to get the owner to approve a replacement hanle with a lock, but I was told the owner said to wait. We planned on staying a week, but were able to complete what we needed to and checked out a couple days early. Just makes me believe if something goes wrong and needs to be repaired, it's probably not going to happen. The managing company gets a 5 star, the owner gets a 1 star, which averages to a 3 star.
Commentaires de Gestion de l’hôtel
21 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for taking the time to share your feedback following your stay, Saundra. We apologize for the inconvenience you encountered with the lock. We appreciate you notifying us promptly of this issue so that we can take the appropriate steps toward a resolution. Our local operations manager has been made aware of this issue and will repair them as needed. We thank you for your feedback, as it helps us improve our guests' experiences, and we hope you will give us the opportunity to host you again.
par un voyageur
Rest and Relaxation!
Publié le 13 sept. 2023 sur HomeAwayI love the quiet neighborhood and pond view!!!
par un voyageur
Clean!
Publié le 1 août 2023 sur HomeAwayThis condo was perfect for my adult son, 2 dogs, and me. Lots of places to walk them. The kitchen had plenty of pots, pans, utensils, hand towels, etc. It would have been nice to have a coffee maker, but the Keurig was nice. The balcony overlooking the pond was peaceful in this quiet community. The bathroom and kitchen was equipped with soaps, detergent, paper towels, toilet paper, shampoo. We'd definitely stay here again.
par un voyageur de Atlanta, GA
4th of July week
Publié le 8 juill. 2023 sur HomeAwayWe really enjoyed our stay but we did have trouble with the air conditioning and the wifi. Overall temperatures outside were in the high 80's. We had the air conditioning set at 71 and during the days, the inside temps were between 76 and 78! We even had the blinds closed in the main room. Also, the wifi is extremely slow so it was hard to work in the condo.
Commentaires de Gestion de l’hôtel
12 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review, Meghan. We are happy to hear your party enjoyed the great location. We have provided your valuable feedback to our local operations manager, and we will follow up to ensure that all your concerns will be resolved. Please know that our guest services are available 24/7 to assist our guests with any concerns they might have. We apologize for the inconvenience and hope we have the chance to impress you in the future.
par un voyageur
Relaxing
Publié le 10 juin 2023 sur HomeAwayVery quiet and nice perfect for a family vacation
par un voyageur
Great vacation
Publié le 5 mai 2023 sur HomeAwayThank you. Had a great time.
