Note fondée sur 17 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Home away from home
Publié le 29 juin 2024 sur HomeAwayFelt very cozy and right at home. It was quiet and the pool was located 10fr away, big winner for the kids. Highly recommend
par un voyageur
Nice, but not what we expected.
Publié le 20 juill. 2023 sur HomeAwayThe unit was small & simple. It was enough for my partner, myself, & and our 2yr old. However, even though it states that it sleeps 4, there’s only 2 chairs in the kitchen for dining. Makes it difficult if you have more than 2 people to eat with. Also, some things seemed misleading w/what is stated in the listing & then assuming what the unit should/will have. It says it’s to come with a mini sized dish detergent, but yet the unit did not come w/a dish drying rack nor a dishwasher. I did not mind washing dishes, but we had to dry them on a towel. Not until our last day did they bring us a drying rack. Also, toward the end of the trip we decided to extend our stay by one day, and when we did, the receptionist never gave us a new key code that apparently was necessary. We therefore were unknowingly locked out of our unit for 6 hours, thankfully we got a hold of the office just in time before they closed for the day, in order to receive the new key code (we stood in 90 degrees waiting for 30 mins). Also, they were very stingy & rude about giving towels for the pool/unit. It never stated that there was not a washer/dryer on premises. We assumed that if the unit did not have a washer/dryer that it’d be on the premises, but was not.
lI had booked (& pre-paid) my partner a golf outing & the Sea Trail golf company treated him horribly. Told him that he never paid & that he already used his tee-time (which was untrue). He even showed them his bank receipt to prove it. Humiliating.
Commentaires de Gestion de l’hôtel
9 nov. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to review your stay! On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Dirty, more to be desired.
Publié le 17 juill. 2023 sur HomeAwayWalls were dirty, covers on bed really old. Only 1 roll of tp, no extra trash bags or soap.
Commentaires de Gestion de l’hôtel
9 nov. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to review your stay! On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Nice
Publié le 2 juin 2023 sur HomeAwayNice
Commentaires de Gestion de l’hôtel
9 nov. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to review your stay! We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one!
par un voyageur de Lititz, PA
Great suite
Publié le 20 févr. 2023 sur HomeAwayThis was the perfect suite for a long weekend getaway to the Sunset Beach area. It was clean and comfortable. Thanks so much!
Commentaires de Gestion de l’hôtel
7 mars 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to review your stay! We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one!
par un voyageur
I didn't realize when I booked it that it was a little bit of a drive to get to the beach
Publié le 20 mars 2022 sur HomeAwayProperty was very nice
Commentaires de Gestion de l’hôtel
27 mai 2022 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to review your stay! We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one!
par un voyageur
Excellent communication even after hours
Publié le 25 févr. 2022 sur HomeAwayWhen we arrived we discovered we had made an error in our booking date and though it was after hours they helped us resolve it immediately. They accommodated us and did everything they could to resolve our issues. We were so tired from a long day of traveling with little kids that we were at the end of our rope emotionally so I can’t tell you how grateful we were for the easy communication. The condo was beautiful and clean and comfortable and easy to access all we came for. The beaches nearby are gorgeous. There’s great restaurants and fun souvenir spots. Our favorite breakfast nearby was called milk and honey. Awesome spots! Kids loved it. Plenty of room to stretch out. A hotel would have been such a lesser experience.
Commentaires de Gestion de l’hôtel
21 mai 2022 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to review your stay! We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one!
par un voyageur
Needs cleaning and updating.
Publié le 21 juin 2021 sur HomeAwayNeeds updated. Beds are awful!!! Coverings bad. Bathroom mold and mildew. Dirty tub. Just very dated and was dirty. You can hear everything above you.
Commentaires de Gestion de l’hôtel
6 juill. 2021 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to review your stay! On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience
par un voyageur
Great place to stay but very small kitchen
Publié le 20 juin 2021 sur HomeAwayWe had a great stay. I guess I didn't read the listing close enough to realize that the condo was one room divided by a half wall. The small kitchen included an electric eye, frying pan, small fridge and microwave. I missed that description bit probably because I had stayed at SeaTrails,before so thought I knew what to expect. The,mini-suite ended,up being,perfect for,my daughter and I.
Commentaires de Gestion de l’hôtel
21 juin 2021 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to review your stay! We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one!
par un voyageur
Very nice property
Publié le 14 juin 2021 sur HomeAwayAs described . Issues were dealt promptly
Commentaires de Gestion de l’hôtel
28 juin 2021 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to review your stay! We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one!
