Note fondée sur 69 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Camping au bord du lac
Publié le 30 mai 2023 sur Hotels2 nuits en tente wilderness sympas mais très fraîches le matin.
Le lieu est fantastique avec des kangourous sauvages dans le camping.
Le restaurant est aussi très bon.
Commentaires de Gestion de l’hôtel
6 juill. 2023 par Kelly , Gestion de l’hôtel
Thank you for the review. It is great to live side by side with our Eastern Grey Kangaroo population which inhabit the Eco Camp. Mornings have been a little colder than expected this year but we always have ample blankets on hand, should they be needed. We hope to see you the next time you are in Australia.
par un voyageur
Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par KellyC, Gestion de l’hôtel
Thank you for your review Cameron. We look forward to welcoming you back, in the near future.
par un voyageur
Publié le 15 août 2024 sur Expedia
Surrounded by nature and kangaroos. And great coffee and diner at the restaurant. Noosa (Heads) is close by if you want an other scenery.
Commentaires de Gestion de l’hôtel
16 août 2024 par KellyC, Gestion de l’hôtel
Thank you for sharing you feedback. We are pleased you enjoyed the barista coffee , dinner and scenery. We hope to see you again, soon.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Like it
Commentaires de Gestion de l’hôtel
16 août 2024 par KellyC, Gestion de l’hôtel
Thank you for your feedback. We are so glad you liked the property and facilities. We hope to welcome you back again, soon.
par un voyageur
Publié le 27 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par KellyC, Gestion de l’hôtel
Thank you for staying with us and we hope to see you again, soon.
par un voyageur
Publié le 17 juin 2024 sur Wotif
Beautiful location.
Commentaires de Gestion de l’hôtel
16 août 2024 par KellyC, Gestion de l’hôtel
Thank you for your feedback Amanda. We are pleased you loved the location and hope to see you again, soon.
par un voyageur
Publié le 11 juin 2024 sur Wotif
Super quiet and beautiful sky
Commentaires de Gestion de l’hôtel
12 juin 2024 par KellyC, Gestion de l’hôtel
Thank you for your review Fernando. We hope to see you again when you travel to Noosa.
par un voyageur
Publié le 11 juin 2024 sur Expedia
Pathetic, extremely dirty kitchens, Spider webs in the rooms, reception staff busy using mobile phone, make excuses if need any sort of assistance, extremely cold in the night no heater and no power socket inside the room. If going with kids don't go.
Commentaires de Gestion de l’hôtel
12 juin 2024 par KellyC, Gestion de l’hôtel
Dear Danish, Thank you for taking the time to share your feedback. We value all feedack and we sincerely apologise for the experience you had during your stay with us. Your comments are very concerning and we take them seriously as they do not reflect the standards we strive to uphold.Cleanliness Issues: We are deeply sorry to hear about the condition of the kitchen and rooms. Cleanliness is a top priority for us, and we will be conducting a thorough review with our housekeeping team to ensure all areas meet our stringent standards. Immediate steps will be taken to address and rectify these issues.Staff Conduct: Our team is trained to provide the best possible service and support to our guests. We will be addressing this matter with our staff to ensure that such incidents do not occur in the future.Room Facilities: As we are an eco camp we have hot water bottles and extra blankets in the room if required. There are a number of power sockets near the buffet table, in the ensuite and near the bedside tables. Your feedback is invaluable in helping us improve our services. We are committed to making necessary improvements and would appreciate the opportunity to discuss this further.We hope if you return to the area, you will give us another chance to provide you with the quality stay you deserve.
par un voyageur
Publié le 10 mars 2024 sur Expedia
Coming from the USA, we had never seen a kangaroo outside of a zoo. This place was AMAZING!! It surpassed every expectation we had, the bed was comfortable, everyone was very nice, and watching the kangaroos in the evening and mornings is something we will never forget!!
par un voyageur
Glamping but not in style
Publié le 11 janv. 2024 sur HotelsCheck in times are not 2pm like hotels.com advises, its 3pm if you are staying in the glamping tents, and 2pm all other camping styles.
Duct tape used to secure the screen door, and not clean properly with pizza box and water bottle left under the main bed from whomever used the room last.
Commentaires de Gestion de l’hôtel
12 janv. 2024 par KellyC, Gestion de l’hôtel
Thank you for your review. We apologise the check in time was listed as 2pm and have updated accordingly on the booking platform. We deeply regret that you found an empty pizza box and a water bottle under the bed and duct tape on the door to your room. Please rest assured that such oversights are not reflective of our usual standards, and we are taking immediate steps to address this issue with our housekeeping team. We understand the importance of cleanliness and maitenance and we are committed to ensuring that similar incidents do not happen in the future. We would like to express our gratitude for bringing this to our attention and hope to see you again, in the near future.
