Note fondée sur 30 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Terrible Experience - Minus 5
Publié le 6 oct. 2024 sur HomeAwayWe booked this house for 5 adults and 4 kids (17, 14, 7, & 6) and upon accepting our booking, I received a call the next day to say they had to cancel it because we had "little kids" and "the stairs were too steep that they might get injured" and "there are no fences so not safe for the kids".
What total BS. When I tried to call the Real Estate agency to discuss further, they didn't return my call despite numerous attempts.
If you don't want under 18s in your house, don't let us book for kids as part of the booking process. A house full of 18+ are more likely to party and break stuff anyway!
par un voyageur
On the Beach
Publié le 21 juin 2024 sur HomeAwayGreat location at Yaroomba Beach. Very swish house. Ringside seats to see the whales at play
Commentaires de Gestion de l’hôtel
8 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your wonderful review! We are truly glad to know that you are satisfied.
par un voyageur
Family Holiday
Publié le 2 mai 2024 sur HomeAwayLovely house, well equipped and comfortable, and in a wonderful location. Couldn't have been happier. Very comfortable beds, which is not always the case in these types of rentals.
Commentaires de Gestion de l’hôtel
3 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your wonderful feedback, Jeanine! We are delighted to hear you found our property perfect for relaxing and that our proximity added to your experience. Comfortable beds are always our priority and we're glad we met your expectations. We'd love to host you again soon!
par un voyageur
Fabulous holiday home
Publié le 25 sept. 2023 sur HomeAwayFabulous location
Lack of cooking utensils well under par for a high end rental eg only a wok and small skillet
Could not get the sauna to work
Lock on front gate and entry door very difficult to operate
No key for laundry door
Commentaires de Gestion de l’hôtel
10 oct. 2023 par VrboOwner, Gestion de l’hôtel
Hello Clive,
Thank you for sharing your thoughts on your stay. We encourage our guests to contact us for any issues at the property upon arrival for immediate action. We will coordinate your review with the appropriate team and rest assured that we are working on improving the service for future stays. We hope we can welcome you back again at another time.
par un voyageur
Aussie USA families meet
Publié le 24 juill. 2023 sur HomeAwayI can’t say enough about location and views right on the beach, gorgeous, wake up to sun rising and birds chirping everyday
Commentaires de Gestion de l’hôtel
8 août 2023 par VrboOwner, Gestion de l’hôtel
Hi Amy, your review made our day! Thank you so much for sharing how you enjoyed your stay. It's a goal met for us knowing you are satisfied. See you again soon!
par un voyageur
Great location and house but is in need of some TLC.
Publié le 22 févr. 2023 sur HomeAwayPros- the location is absolutely fantastic and the house is spacious and very liveable .
We had 3 couples and there is easily room for 2 more without being in danger of feeling crowded.
Property is overlooking the beach with direct beach access assuming you’re ok to walk through some grassy dunes to get there.
The BBQ was clean and ready for use.
Entry to the property was seamless.
Cons - this property has NO Airconditioning, which was completely unexpected given the nightly tariff we paid.
There are Airconditioning outlets in some of the bedroom’s, but they have been intentionally decommissioned.
This means all the bedrooms other than the master bedroom have little breeze from the ocean and were quite hot.
Cannot imagine what it would have been like during the recent heatwave we had.
The property description is silent on Airconditioning, meaning they haven’t said they do or don’t have it……we assumed incorrectly.
The dishwasher didn’t work. We contacted the property manager who sent an email apologising for the inconvenience but no action taken.
Not really good enough.
The kitchen is lacking in cooking appliances. We could only find a small wok to cook some Pancakes, which isn’t sufficient for a party of 6.
At 55, I’m not all that keen to be sitting on converted milk crates when trying to enjoy a drink with our friends as the sun goes down. This may be seen as suitable outdoor entertaining setting in some people’s minds, but it’s sadly lacking for the demographic mostly likely to be renting this property.
The pool hadn’t been cleaned prior to our arrival.
It had sand and plant litter on the bottom and some random long black hairs on the surface, meaning it hasn’t just blown in just prior to our stay.
Overall, I don’t think we would choose to stay again given it’s the little things that make the stay enjoyable.
The house is in a great location and the view and proximity to the beach is perfection, but the lack of airconditioning, a working dishwasher, an unclean pool and insufficient cooking appliances just grinds a little too much to warrant a return visit.
Commentaires de Gestion de l’hôtel
31 mai 2023 par VrboOwner, Gestion de l’hôtel
Hi Peter,
Thank you for leaving a review, even if your experience wasn’t great. We sincerely apologise for the inconvenience. This property does not have air conditioning. We encourage our guests to contact us if something's not right at the property, especially if it is not cleaned to your satisfaction upon arrival but we are glad to see that you did. However, no one is available to attend to the issue immediately. Rest assured that we are on top of this and we will do a follow-up to ensure that problems are covered. We hope to serve you better in the future.
par un voyageur
Too Highly Priced
Publié le 26 déc. 2022 sur HomeAwayWe enjoyed our holiday however, shower head in ensuite hanging off wall broken, toaster rusted an I got zapped??.. vacuum cleaner not tagged or tested so old it doesn’t suck properly, booking website pictures shows access to beach but you have to go through neighbours property to access,, beds so hard..lawn not mowed
We enjoyed our stay it’s a lovely place but needs attention or over priced
Commentaires de Gestion de l’hôtel
10 janv. 2023 par VrboOwner, Gestion de l’hôtel
Hi Dolores,
Thank you for taking the time to leave a review, even if your experience wasn’t great. We've reviewed your booking and we're glad to see that all the issues were reported during your stay. All concerns have been actioned. We look forward to having another opportunity to make amends and deliver an unforgettable experience to you.
par un voyageur de Adelaide
Delightful
Publié le 1 déc. 2022 sur HomeAwayStayed at this spectacular property for a 60th birthday celebration with international guests. 10 people accommodated comfortably with plenty of space. The agent was very professional, commutative and a pleasure to deal with. Location superb with direct access to beach and a view to die for. Will definitely be back.
Commentaires de Gestion de l’hôtel
17 déc. 2022 par VrboOwner, Gestion de l’hôtel
Hi Diane, Thank you for your wonderful review! We are excited to have you back soon!
par un voyageur
Saltwater Beach House - stunning location
Publié le 3 nov. 2022 sur HomeAwayThe property was well equipped and in a fantastic location right on the beach. The perfect spot for a getaway with friends.
I did have to follow-up with the host to request check-in information, as I hadn’t received any information in the lead up to our visit
Commentaires de Gestion de l’hôtel
8 déc. 2022 par VrboOwner, Gestion de l’hôtel
Hi Michelle, Thank you for sharing your thoughts and choosing us for your stay! We will make sure to share your feedback with the appropriate team for improvement. We hope to have you back soon!
par un voyageur
Absolutely Amazing!
Publié le 12 sept. 2022 sur HomeAwayWhat a spectacular property. Absolutely perfect for a group of friends. Celebrating my 50th birthday.