Note fondée sur 3 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,7 Propreté de la chambre
4,0 Service et personnel
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 sept. 2023 sur Expedia
Very dirty hotel ,
Commentaires de Gestion de l’hôtel
2 oct. 2023 par ARTOTEL TS Suites Surabaya, Gestion de l’hôtel
Dear Mr. Sebastiano,We really appreciate that you took the time to give us a review. We are apologize for the inconvenience regarding cleanliness of our facilities. Your feedback is already mentioned to our Department related to be checked and improved. Once again, thank you for staying with us.We heART You,Teddy PatrickGeneral Manager
par un voyageur
Publié le 8 juill. 2023 sur Wotif
All shops around hotel are closed but website and Wotif and google all say it’s close to things. Would have chosen somewhere else if we had know
Commentaires de Gestion de l’hôtel
26 juill. 2023 par Teddy Patrick, Gestion de l’hôtel
Dear Mr. Andrew, Thank you for taking the time to give us a feedback regarding your stay. We are sorry that you were not satisfied with our surrounding. Unfortunately most of the shops that connected to Hotel are not open yet. However, we also are near with cafe, bar and culinary areas that can reach by foot. Hopefully we can see you again in the future. We heART YouTeddy PatrickGeneral Manager
par un voyageur
Publié le 3 nov. 2022 sur Expedia
従業員の対応が良かった。携帯の充電ケーブルを家に忘れてしまいましたが、快く貸して頂きました。
Commentaires de Gestion de l’hôtel
17 nov. 2022 par Teddy Patrick, Gestion de l’hôtel
Dear Mr. Tomofumi, Thank you for taking the time to give us such a great review. Guest satisfaction is our priority, therefore we are very happy to know that you had a pleasant stay experience with us. Looking forward to have you back. We heART You, Teddy Patrick General Manager
