Note fondée sur 52 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Magique !
Publié le 14 sept. 2022 sur HotelsSimplement le meilleur hôtel que j'ai pu faire. Rien à dire tout était parfait !
Commentaires de Gestion de l’hôtel
17 sept. 2022 par Shane, Gestion de l’hôtel
Hi MickaëlWe are pleased to learn that you had a positive stay experience with us. Thank you for choosing to stay with us and we hope to be able to welcoming you back again on your next visit to Surabaya.Sincerely,Shane IngramGeneral Manager
par un voyageur
Publié le 9 août 2024 sur Expedia
good location
Commentaires de Gestion de l’hôtel
14 août 2024 par Hilman, Gestion de l’hôtel
Dear Sianto,Thank you for candid feedback,We are delighted to hear that you had a great experience during your stay with us.Thank you and looking forward to welcoming you back!Best regards,,Hilman
par un voyageur
Attentive team, comfortable, contemporary spaces
Publié le 2 août 2024 sur HotelsComfortable room and club lounge. Warm and welcoming team. Thank you Verina and Asrori at the lounge, and Reza at Makan. Your attentiveness made all the difference.
Commentaires de Gestion de l’hôtel
14 août 2024 par Hilman, Gestion de l’hôtel
Dear Mr. Peter,Thank you for candid feedback,We are delighted to hear that you had a great experience during your stay with us.We'll happily inform the team member on your recognition.Thank you and looking forward to welcoming you back!Best regards,,Hilman
par un voyageur
Publié le 31 juill. 2024 sur Hotels
청결하고 친절합니다. 추천합니다. 주변도 조용한 편이네요. 수영장 헬스장도 5층에 있어요. 택시 앱이 없다면 공항 픽업서비스를 이용하세요. 왕복 8만원정도.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Hilman, Gestion de l’hôtel
Dear Valued Guest,Warmest greeting from DoubleTree by Hilton Surabaya!Thank you for your candid feedback and we are delighted to hear that you are enjoying your stay with us.We look forward to welcoming you back at our hotelThank you and wishing you a good day ahead.Best regards,Hilman
par un voyageur
Publié le 23 juill. 2024 sur Hotels
Hotel room clean and comfortable. Hotel staff helpful. We were not there long enough to use the facilities but there appeared to be a pool & gym, roof top bar, coffee shop and resturaunt.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Shane, Gestion de l’hôtel
Dear Adele,Thank you for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to SurabayaKind Regards,Shane IngramGeneral Manager
par un voyageur
Publié le 1 juill. 2024 sur Hotels
Amazing. Much better than Doubletree properties that we stayed before in US.
The staff were friendly and helpful and knows us by name.
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Shane, Gestion de l’hôtel
Dear Anonymous,We thank you for your positive review and we look forward to welcoming you back in not too distant future.Sincerely,Shane IngramGeneral Manager
par un voyageur
Publié le 21 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 juin 2024 par Shane, Gestion de l’hôtel
Hi HiroshiWe are pleased to learn that you had a positive experience during your recent stay with us. We look forward to welcoming you back in not too distant future.Sincerely,Shane IngramGeneral Manager
par un voyageur
Publié le 20 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 juin 2024 par Shane, Gestion de l’hôtel
Hi Junichi,Thank you for giving us your feedback and we are sorry if there is any aspect of the stay that is short of your expectation. We hope you would consider staying with us again.Sincerely,Shane IngramGeneral Manager
par un voyageur
Publié le 13 juin 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
13 juin 2024 par Shane, Gestion de l’hôtel
Dear Ho Tung,Thank you for providing us with your positive rating and we look forward to welcoming you back in not too distant future.Sincerely,Shane IngramGeneral Manager
par un voyageur
Publié le 31 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 juin 2024 par Shane, Gestion de l’hôtel
Hi Kristanto,Thank you so much for your generous rating given based on your recent stay, we are pleased to learn that you enjoyed your stay and we hope to be able to see you again soon.Sincerely,Shane IngramGeneral Manager
