Note fondée sur 122 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,1 sur 5
93 % des clients le recommandent
4,3 Propreté de la chambre
4,2 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Très bien

Publié le 30 juin 2023 sur Hotels
Très pratique pour prendre l'avion
Commentaires de Gestion de l’hôtel
6 juill. 2023 par Taf, Gestion de l’hôtel
Hai Guest, Terima kasih untuk memilih Holiday Inn Express Surabaya CenterPoint sebagai pilihan tinggal di Surabaya. Kami senang Anda menikmati masa tinggal di hotel ini yang dilengkapi dengan sarapan pagi, akses internet gratis, layanan kamar, pusat kebugaran dan juga self-service laundry yang disediakan 24 jam. Ulasan dan saran yang Anda berikan kepada kami sangat berarti agar pelayanan di hotel menjadi semakin baik kedepannya. Semoga hotel kami dapat senantiasa menjadi pilihan Anda di Surabaya.Salam SMART, Tafif WijanarkoExecutive Assistant Manager
4 sur 5
par thierry

Ce voyageur a laissé seulement une note Publié le 28 oct. 2015 sur Hotels
4 sur 5
par un voyageur

Satisfait

Publié le 26 oct. 2015 sur Hotels
c'est bien passé
4 sur 5
par thierry de Cannes

Publié le 24 oct. 2015 sur Hotels
Parfait
5 sur 5
par un voyageur

The hotel staff are excellent!

Publié le 3 août 2024 sur Hotels
The hotel staff react very quickly and correctly to my inquiry and request. Breakfast is also very nice. I would like to stay at this hotel again for my next business trip to Surabaya.
Commentaires de Gestion de l’hôtel
4 août 2024 par Ade Rizky Fajar, Gestion de l’hôtel
Dear Beloved GuestWe are glad to hear that you enjoyed the stay Holiday Inn Express Surabaya Center Point which is to offer all our guests service, comfort, and convenience at a great location and at a great value price that includes smart breakfast, complimentary internet access, and a 24-hour gym. We appreciate you taking the time to share your feedback and we look forward to bringing you a great experience during all your future stays with us. STAY SMART with us !Regards,Ade Rizky Fajar Operations Manager
5 sur 5
par un voyageur

Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 août 2024 par Ade Rizky Fajar, Gestion de l’hôtel
Dear Beloved GuestThank you for choosing Holiday Inn Express Surabaya CenterPoint as your accommodation in Surabaya. We are pleased to hear that you enjoyed your stay at our hotel, which includes breakfast, free internet access, room service, a fitness center, and 24-hour self-service laundry.We always want to know more about which aspects did not meet your expectations so that we have the opportunity to improve the services we offer. We hope our hotel will continue to be your choice in Surabaya.STAY SMART with us !Regards,Ade Rizky Fajar Operations Manager
4 sur 5
par un voyageur

Publié le 22 juill. 2024 sur Expedia
Central location, and easy to access to major part of Surabaya, staffs are friendly and would recommend if your looking for a quick budget stay in the city.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Imanda Bagus, Gestion de l’hôtel
Dear Mr.Khamis Noorul FadzleeThank you for taking the time to tell us about your experience at Holiday Inn Express SURABAYA CENTERPOINT.We are delighted to hear that you had a very pleasant stay with us and the staff are friendly impression on you.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 0818585522 or imandabagusyanuar.triputra@ihg.com.Sincerely,Imanda Bagus Yanuar Triputra Executive Assistant Manager
4 sur 5
par un voyageur de Coral Springs

Publié le 25 mai 2024 sur Expedia
Good stay
Commentaires de Gestion de l’hôtel
27 mai 2024 par Imanda Bagus, Gestion de l’hôtel
Dear Mrs.SilvieWe are glad to hear that you enjoyed the stay Holiday Inn Express Surabaya Center Point which is to offer all our guests service, comfort, and convenience at a great location and at a great value price that includes smart breakfast, complimentary internet access, and a 24-hour gym. We appreciate you taking the time to share your feedback and we look forward to bringing you a great experience during all your future stays with us. STAY SMART with us ! Regard Imanda BagusExecutive Assistant Manager
3 sur 5
par un voyageur

Publié le 8 avr. 2024 sur Hotels
Room was ok and so far all except safety box worked well. Corridors on 7th floor have plenty water leak marks on ceilings, definitely need some fixings. Rooms have all in one shower gel in shower but no soaps or anything else apart from toothbrushes kits. Breakfast could have been better no continental choices apart from two type of fruits and cereals. Bit disappointing for 4 star hotel to have mini salad bar and asian dishes only
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Imanda, Gestion de l’hôtel
Hi ,Mr MichaelThank you for choosing Holiday Inn Express Surabaya Center Point as your choice to stay in Surabaya. We are glad you enjoyed your stay at this hotel which is equipped with breakfast, free internet access, room service, fitness center and also self-service laundry which is provided 24 hours.The reviews and suggestions you give us are very meaningful so that hotel services will be better in the future. Hopefully our hotel can always be your choice in SurabayaSincerely, Imanda BagusExecutive Assistant Manager
4 sur 5
par un voyageur

Publié le 6 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Imanda, Gestion de l’hôtel
Hi ,KhaledThank you for choosing Holiday Inn Express Surabaya Center Point as your choice to stay in Surabaya. We are glad you enjoyed your stay at this hotel which is equipped with breakfast, free internet access, room service, fitness center and also self-service laundry which is provided 24 hours.The reviews and suggestions you give us are very meaningful so that hotel services will be better in the future. Hopefully our hotel can always be your choice in SurabayaSincerely, Imanda BagusExecutive Assistant Manager