Ratings based on 252 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Blandford Forum
Posted Feb. 17, 2024 on Expedia
A really nice, colonial style, property. Staff were lovely. For a small hotel, there were several dining options. Food and cocktails were good. It very convenient for Borobodour, yet quiet and peaceful with nice grounds.
Comment from Hotel Management
Feb. 19, 2024 by Kahar Salamun - GM, Hotel Management
Dear Jill,first of all thank you for taking the time to review us and we appreciate your positive comments, indeed this Legendary Property is unique and our aim is to keep its charm.The Hotel it self located in the most strategic location of the city, closed to any public facility, featuring an open area Museum and all the Team is doing extra efforts to keep the Heritage of the building.We do hope to welcoming you again in the near future.With very kind regards,Kahar Salamun,General Manager.
by A traveller
Posted Feb. 10, 2024 on Hotels
Enjoyed our stay, great service, staff alert to your needs.
Comment from Hotel Management
Feb. 19, 2024 by Kahar Salamun - GM, Hotel Management
Dear Poh Shoo on,we are grateful to read your beautiful word after your recent stay at Hotel Majapahit Surabaya, it's such an honor for us knowing that you are happy with all aspect, especially excellent service by our staff, I have taken the liberty to share your feedback to all my team for further encouragement and they are thrilled to hear that.the most important thing is to get the opportunity to welcome you back in the nearest future.Sincerely,Kahar Salamun,General Manager.
by A traveller from Ocracoke
Posted Jan. 9, 2024 on Expedia
Beautiful luxurious historic hotel. Excellent breakfast buffet
Comment from Hotel Management
Jan. 19, 2024 by Kahar Salamun - GM, Hotel Management
Dear Carolyn,first of all thank you for taking the time to review us and we appreciate your positive comments, indeed this Legendary Property is unique and our aim is to keep its charm and only serve the best dishes you could ever ask.The Hotel it self located in the most strategic location of the city, closed to any public facility, featuring an open area Museum and all the Team is doing extra efforts to keep the Heritage of the building.We do hope to welcoming you again in the near future.With very kind regards,Kahar SalamunGeneral Manager.
by A traveller
Posted Jan. 1, 2024 on Expedia
a historical landmark in indonesian history. built in 1910 truly a beautiful hotel.
Comment from Hotel Management
Jan. 4, 2024 by Kahar Salamun - GM, Hotel Management
Dear Joseph,first of all thank you for taking the time to review us and we appreciate your positive comments, indeed this Legendary Property is unique and our aim is to keep its charm.The Hotel it self located in the most strategic location of the city, closed to any public facility, featuring an open area Museum and all the Team is doing extra efforts to keep the Heritage of the building.We do hope to welcoming you again in the near future.With very kind regards,Kahar Salamun,General Manager.
by A traveller
Posted Dec. 25, 2023 on Hotels
Love the old colonial style
Comment from Hotel Management
Jan. 4, 2024 by Kahar Salamun - GM, Hotel Management
Dear David,first of all thank you for taking the time to review us and we appreciate your positive comments, indeed this Legendary Property is unique and our aim is to keep its charm.The Hotel it self located in the most strategic location of the city, closed to any public facility, featuring an open area Museum and all the Team is doing extra efforts to keep the Heritage of the building.We do hope to welcoming you again in the near future.With very kind regards,Kahar Salamun,General Manager.
by A traveller
Posted Dec. 22, 2023 on Expedia
Beautiful property with its history.
Rooms requires an uplift look.
Comment from Hotel Management
Feb. 19, 2024 by Kahar Salamun - GM, Hotel Management
Dear Diana,first of all thank you for taking the time to review us and we appreciate your positive comments, indeed this Legendary Property is unique and our aim is to keep its charm.The Hotel it self located in the most strategic location of the city, closed to any public facility, featuring an open area Museum and all the Team is doing extra efforts to keep the Heritage of the building.We do hope to welcoming you again in the near future.With very kind regards,Kahar Salamun,General Manager.
by A traveller
Posted Nov. 7, 2023 on Hotels
Comment from Hotel Management
Nov. 9, 2023 by Kahar Salamun - GM, Hotel Management
Dear Michael,We were happy to received your rating and review about your recent experience with Hotel Majapahit Surabaya, it's such a delight to have you as our guest and it's glad to know that you are happy with the service we offered. We hope to have the chance of welcoming you back in the nearest future.Sincerely.Kahar Salamun - GM
by A traveller
great stay
Posted Oct. 8, 2023 on HotelsExcellent Staff and environment a quite oasis in the middle of the city. The hotel has important historical context to Indonesia. Food in restaurant was great and fulfilling. Bed extremely comfortable and bath was a nice bonus
Comment from Hotel Management
Oct. 9, 2023 by Kahar Salamun - GM, Hotel Management
Dear Samuel,Thank you very much for taking the time to write us a very nice review about Hotel Majapahit Surabaya. We are glad to know that you have enjoyed everything from the moment of your arrival to departure day. It is such a delight knowing that you have something to remember from this hotel I have taken the liberty of sharing your kind words with the team, and they are thrilled to know about your fabulous stay. We are happy that your experience was so enjoyable and you left with the intention of returning in the future. Please do not forget to inform us when you are planning to come as we will be very happy to welcome you.Very Best Regards,Kahar SalamunGeneral Manager.
by A traveller
A wonderful place to return to again & again!
Posted Sep. 23, 2023 on HotelsComment from Hotel Management
Oct. 9, 2023 by Kahar Salamun - GM, Hotel Management
Dear MariamThank you very much for taking the time to write us a very nice review about Hotel Majapahit Surabaya. We are glad to know that you have enjoyed everything from the moment of your arrival to departure day. It is such a delight knowing that you have something to remember from this hotel I have taken the liberty of sharing your kind words with the team, and they are thrilled to know about your fabulous stay. We are happy that your experience was so enjoyable and you left with the intention of returning in the future. Please do not forget to inform us when you are planning to come as we will be very happy to welcome you.Very Best Regards,Kahar SalamunGeneral Manager.
by A traveller
Posted Jul. 29, 2023 on Expedia
Friendly and attentive staff
Comment from Hotel Management
Aug. 1, 2023 by Kahar Salamun - GM, Hotel Management
Dear Mohamad Nasir,It is very pleasant to read your beautiful words after your recent stay with us at Hotel Majapahit Surabaya MGallery. We are delightful to know that you extremely happy when you stayed here. It is a great pleasure to hear that we have met your expectations in all aspects.it really means a lot to us. I will definitely forward your compliments to all members of my team, in order to make their days and for further encouragement, but the most important thing is to welcome you back here with us soon, hopefully in not too distant time.Very Best Regards,
