Note fondée sur 269 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
87 % des clients le recommandent
4,4 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 1 févr. 2020 sur Expedia
Très be hotel de style colonial qui sort des chaines impersonnelles. Staff très attentif.
Commentaires de Gestion de l’hôtel
1 févr. 2020 par Benny, Gestion de l’hôtel
Dear SIr/Madam, We greatly appreciate on your tremendous compliments upon our team for which certainly I will share it with them all. It was truly a pleasure that our valuable guest enjoy the historical and value of the hotel itself as the only National Cultural Heritage hotel in Surabaya. Thank you and kind regards,
5 sur 5
par un voyageur

Excellent Hôtel

Publié le 24 nov. 2019 sur Hotels
Excellent établissement. Un service parfait Nous sommes allés dans cette établissement pour nous reposer. Tout s'est très bien passé, une atmosphère et un séjour très agréable.
Commentaires de Gestion de l’hôtel
2 janv. 2020 par Benny, Gestion de l’hôtel
Dear GABRIEL, Your feedback is truly valued and I would like to thank you for sharing your experience with us. Certainly, I look forward to welcoming you back in the near future. Sincerely yours,
5 sur 5
par un voyageur

colonial style hotel

Publié le 20 août 2019 sur Hotels
great location and hotel colonial with style with great rooms and all services ! tghe pool is fantastic as well as the breakfast giant ! i ve tried the pub and the music livre definitely will come back there ! great service
Commentaires de Gestion de l’hôtel
24 juin 2021 par Desi, Gestion de l’hôtel
Dear Mr. Daniel, thank you for your wonderful review, as the only National Cultural Heritage Hotel in Surabaya, it was always a pleasure to know that our valuable guest had an pleasant stay and appreciate the value of the hotel itself. Kind regards,
5 sur 5
par un voyageur

Hotel colonial paisible

Publié le 6 mai 2019 sur Hotels
Très bel hotel colonial. Une fois à l'intérieur de l'hôtel, tout est calme et paisible, loin de l'agitation de la rue. Bon petit déjeuner
5 sur 5
par un voyageur

Historical well kept hotel

Publié le 3 mars 2019 sur Hotels
We had a very enjoyable stay. The room was big with separate seating area, the bed was very comfortable. Pool, gardens and terraces very beautiful and well kept. Breakfast had many choices. Dinner was delicious. Staff were very helpful and professional. A very well kept historical hotel. We would not hesitate to return.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 24 oct. 2016 sur Hotels
4 sur 5
Recommandé
pour Tout le monde
par nath de tokyo

honeymoon

Publié le 21 avr. 2014 sur Expedia
jardins sublimes , séjours plus qu'agreable, restaurants délicieux, personnel impeccable serviable.
5 sur 5
par un voyageur

Publié le 5 août 2024 sur Expedia
Unique historical building makes the experience extra special.
Commentaires de Gestion de l’hôtel
14 août 2024 par Kahar Salamun - GM, Gestion de l’hôtel
Dear Jerry,Thank you very much for taking the time to write us a very nice review about Hotel Majapahit Surabaya. We are glad to know that you have enjoyed everything from the moment of your arrival to departure day, and enjoyed every aspect, It is such a delight knowing that you have something to remember from this hotel.I have taken the liberty of sharing your kind words with the team, they are thrilled to know about your fabulous stay. We are happy that your experience was so enjoyable and you left with the intention of returning in the future. Please do not forget to inform us when you are planning to come as we will be very happy to welcome you.Very Best Regards,Kahar Salamun,General Manager.
3 sur 5
par un voyageur

Publié le 30 juill. 2024 sur Expedia
Our shower was not draining and causing a flood in bathroom. It took 2 days for hotel to fix problem. The hotel in general requires maintenance.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Kahar Salamun - GM, Gestion de l’hôtel
Dear Gary,We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya, It is always a pleasure to receive positive feedback. I will share your comments with our team.Please accept our sincere apologies and your comments are extremely valuable to us. It is unfortunate to know that we fell short on this occasion. I sincerely hope that we could restore your confidence in us again.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one.Sincerely,
5 sur 5
par un voyageur

Publié le 24 juill. 2024 sur Expedia
This must be one of my favourite hotels ever. Perfect in every way!
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Kahar Salamun - GM, Gestion de l’hôtel
Dear Ravindra,It is very pleasant to read your beautiful words after your recent stay with us at Hotel Majapahit Surabaya. We are delightful to know that you extremely happy when you stayed here.It is a great pleasure to hear that we have met your expectations in all aspects.We thank you for your recommendation, it really means a lot to us.we will definitely forward your compliments to all members of our team, in order to make their days and for further encouragement, but the most important thing is to welcome you back here with us soon, hopefully in not too distant time.Very Best Regards,