Ratings based on 38 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
92% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 1, 2021 on Hotels
4 out of 5
by A traveller

Posted Apr. 30, 2021 on Expedia
Staff hotel service is very good, they responds a customer complaint very well. Good food. They need to upgrade the amenities.
4 out of 5
by A traveller

Good stay

Posted Dec. 21, 2020 on Hotels
Hotel is good, clean, breakfast variety is not a lot though.
5 out of 5
by A traveller from Australia

Posted Feb. 1, 2020 on Expedia
I like santika hotel. Its small hotel but nice, friendly staff and nice food. Staff is ready to help. Breakfast was nice. I will be back next time I go visit surabaya
2 out of 5
by A traveller

Posted Dec. 11, 2018 on Hotels
Stayed in Santika for the last 4 years, was good before, but not this year. AC in my room did not work well, worse, started to leak heavily. Ther breakfast was not as good as before. Had dinner in restourant, ordered "kikil soup", given soup full of bone. I cancelled my booking in this hotel for next year.
4 out of 5
by A traveller

Nice in Jemursari

Posted Aug. 17, 2018 on Hotels
I enjoyed my stay and the meals served. The staffs were friendly and helpful to interact with. No shopping malls around, though/
5 out of 5
by A traveller

Posted May 7, 2018 on Hotels
Clean and nice hotel. Staff are very nice and helpful. WIFI is fast. Breakfast with alot of variety and delicious. Gulai Kambing is spectacular !! Totally recommended
4 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 3, 2018 on Hotels
5 out of 5
by Richard

Posted Oct. 9, 2017 on Hotels
It was Nice stay and breakfast is good
4 out of 5
Recommended
for Everyone
by A traveller from Taiwan

Good deal

Posted Mar. 3, 2017 on Expedia
As this good price I think is valuable, especially they also offer free breakfast