Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,9 Service et personnel
4,8 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de saint leu
Publié le 31 juill. 2022 sur Expedia
Bon hôtel avec décor très original et de bon goût - années 1970
Chambre très spacieuse
Grande piscine
Rien à voir autour
par un voyageur
Publié le 16 juill. 2024 sur Hotels
I like the concept & decor of the hotel. Room is simple yet functional
par un voyageur
Publié le 1 avr. 2024 sur Expedia
The hotel was quite nice. However, the air-conditioning was insufficient for the heat outside. Air conditioning systems in this country are inadequate for the environment, at least in comparison to USA, if we stayed longer, we would’ve purchased a fan, which I think would’ve made it much nicer.
par un voyageur
Publié le 20 mai 2023 sur Expedia
Great hotel and breakfast for the price. Location is a bit far from center and sites except the independence monument, so had to take a Grab to get anywhere. A fridge would be nice. Not many dining options nearby but hotel has a restaurant and the food was good.
par un voyageur
Publié le 28 avr. 2023 sur Expedia
Staff were very friendly and helpful. Breakfast had good variety and it was good. The bed sheets had some small stains but the room was overall clean. Shower gel was very limited, not enough. The area was very quiet with extremely limited options for dinner nearby.
Commentaires de Gestion de l’hôtel
9 mai 2023 par Asst. E-commerce Manager , Gestion de l’hôtel
Hi Patricia, Firstly, thank you for your stay at Kokoon Hotel Surabaya. We do apologized for any inconvenience caused during your stay, we have fixed this problem and ensure a comfortable stay for our guests.We are pleased to serve better in the near future and hope to see you again at Kokoon Hotel Surabaya.
par un voyageur
Publié le 16 oct. 2022 sur Hotels
Sehr gutes Hotel
par un voyageur
Publié le 3 sept. 2019 sur Expedia
Very cosy hotel complete with all basic facilities. The restaurant served very good food and the staff are very helpful and courteous.
Our room was quite big and the bed was very comfortable.
par un voyageur
Publié le 19 juill. 2019 sur Hotels
par un voyageur
GOOD HOTEL & BEST SERVICE
Publié le 24 juin 2019 sur HotelsI like the Hotel location, it is silence in the night. Hotels facilities are all very well maintain. Hotel service is the best ever. Specially for the staff named Ms.Mega, she serve both me and colleague very well from Dining hall to front desk. Her friendly attitude, polite and patient impress both us a lot.
Commentaires de Gestion de l’hôtel
26 juin 2019 par Okta, Gestion de l’hôtel
Hii Gin Lam,
Firstly, thank you to write your review of our property, your comments are very much valued. We are glad that you liked our facilities. We also appreciate your comment regarding our staff. We look forward to seeing you on your next trip to Surabaya.
Best Regards,
Kokoon Hotel Management
