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Luminor Hotel Jemursari by WH

3.0 star property
3-star hotel perfect for exploring Surabaya

Choose dates to view prices

Photo gallery for Luminor Hotel Jemursari by WH

In-room safe, desk, laptop workspace, soundproofing
Front of property
Reception
Daily buffet breakfast for a fee
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service
  • Laundry
  • Parking included

Explore the area

Map
Jl. Jemursari 206-208, Surabaya, East Java, 60292
  • Royal Plaza Surabaya
    ‪3 min drive‬
  • Surabaya Zoo
    ‪4 min drive‬
  • Tunjungan Plaza
    ‪8 min drive‬
  • Surabaya (SUB-Juanda)
    ‪26 min drive‬

Room options

View all photos for Executive Room

In-room safe, desk, laptop workspace, soundproofing

Executive Room

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

View from room

Deluxe Room

  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Executive Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Executive Room

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Surabaya

Heart of Surabaya.Within 3 miles (5 km) of this Surabaya hotel, you'll find Universitas Islam Negeri Sunan Ampel Surabaya and Royal Plaza Surabaya. Surabaya Zoo and Monument Of Suroboyo are also within 3 miles (5 km).

What's nearby

  • Royal Plaza Surabaya - 4 min drive - 3.4 km
  • Surabaya Zoo - 5 min drive - 3.0 km
  • Surabaya Plaza Shopping Mall - 8 min drive - 7.4 km
  • Grand City Surabaya - 9 min drive - 8.4 km
  • Tunjungan Plaza - 9 min drive - 8.0 km

Getting around

  • Margorejo Station - 4 min drive
  • Surabaya Gubeng Station - 20 min drive
  • Surabaya (SUB-Juanda) - 26 min drive

Restaurants

  • ‪Forum Restaurant - ‬3 min walk
  • ‪Bon Ami - ‬6 min walk
  • ‪Warung Doyong - ‬8 min walk
  • ‪Depot Fiona - ‬9 min walk
  • ‪Warung Bu Kris - ‬2 min walk

About this property

Luminor Hotel Jemursari by WH

3-star hotel perfect for exploring Surabaya
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and a meeting room are available.

Public spaces have free WiFi. The business-friendly Luminor Hotel Jemursari by WH also features a 24-hour fitness center, concierge services, and laundry facilities. Valet parking is free.

Smoking is allowed in designated areas at this 3-star Surabaya hotel.

  • 174 guestrooms or units
  • Childcare (free)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Luminor Hotel Jemursari by WH offers 174 air-conditioned accommodations with washers/dryers and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Indonesian

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Property amenities

Family friendly

  • Free babysitting
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 90,000 to 170,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Luminor Hotel Jemursari by WH

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 250000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 90000 to 170000 per person
  • Rollaway bed fee: IDR 250000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Luminor Hotel Jemursari Surabaya
Luminor Hotel Jemursari
Luminor Jemursari Surabaya
Luminor Jemursari
Luminor Hotel Jemursari Surabaya, Java
Luminor Jemursari By Wh
Luminor Hotel Jemursari
Luminor Hotel Jemursari by WH Hotel
Luminor Hotel Jemursari by WH Surabaya
Luminor Hotel Jemursari by WH Hotel Surabaya

Luminor Hotel Jemursari by WH Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 8 out of 40 reviews
Rating 8 - Good. 26 out of 40 reviews
Rating 6 - Okay. 4 out of 40 reviews
Rating 4 - Poor. 2 out of 40 reviews
Rating 2 - Terrible. 0 out of 40 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

ina

Liked: Staff & service
The room wasn't cleaned properly. The staff was good, they were honest. My brother left his iPad when we checked out. The same evening I received a phone call saying that I might left something in the room. I was impressed. Thank you very much especially for the staff who found it. I will tell my friends about this incidence and surely will go back to stay at Luminor hotel when I'm in Indonesia.
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel is quite nice, clean and comfortable. However, there is no fridge in the room. I cant put cold milk or yoghurt. In the bathroom there is no hand towels. During showering, the water is everywhere wetting the floor outside the shower.
Stayed 2 nights in Jan 2020

8/10 Good

Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable pricing for a comfortable stay

Good breakfast buffet spread. Helpful staff. Reasonable pricing for a comfortable stay .
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is accessible and clean. The staff are friendly and hospitable. And food is sumptuous and cheap.
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

It was as very pleasant and comfortable stay. Well located and services and condition very good
Stayed 1 night in Feb 2019

6/10 Okay

j

Liked: Cleanliness, staff & service
Stay for 5 days for fam bussiness.Location is out of CBD. Need to climb stairs to go to receptionist from drop off point at front (no lift), had to carry our own bags (later, informed that there is a lift from the parking area at the back). Love the "legen" drink. The room is small, there is no fridge in the superior room (i thought is a standart for 3 star hotel). The room is clean and comfortable. Breakfast is very basic. Internet speed in OK. Staff are very friendly and helpful.
Stayed 5 nights in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
towel is yellowish in colour, seemed never changed the towel. Will not consider to stay again
Stayed 2 nights in Nov 2018

8/10 Good

shirley, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoying stay

Room and bed is comfortable.. wide breakfast.. 1st night stay the internet connection was pretty bad. But the connection was good on the second night..
Stayed 2 nights in Sep 2018

8/10 Good

Hendi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and quite comfort. The breakfast was fabulous with wide range of foods and tasted good. No bell boy helping you carry lugage at the front door through the stairs was the only thing that needs to improve from this hotel.
Stayed 2 nights in Sep 2018

8/10 Good

vinsensius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

8/10 Good

Angus, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cleanliness hotel with serene surroundings

Hotel closes to airport about 30 minutes way. The breakfast is good with many choices. Room is really clean and the staff tidy up the room very fast. However, there is no swimming pool or place to have sunbath when the weather is great. Also, there is no convenience store or mall beside hotel by foot.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good stay, but little bit disturbed in lobby area since there is incidentally a birthday party
Stayed 1 night in May 2018

8/10 Good

GILSON LIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Given room when day time is very hot due to 2 side glass window and hotel lighting is very bright and in room no switch to off

8/10 Good

Riris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

Overall stay was pleasant.. except that the room do not have a mini refridgerator.
Stayed 1 night in Sep 2017

8/10 Good

BOON HONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Stayed 1 night in Aug 2017

8/10 Good

Ria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Aloysius

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Great breakfast

nice place to stay in Surabaya, although the area is not really popular
Stayed 1 night in Jul 2017

10/10 Excellent

Yustinus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Bfast

Bfast was very good indeed, so many variety of food. Well done.

8/10 Good

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kian Hoe, malaysia

Liked: Cleanliness, room comfort
close to my working place and train station

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Jemursari

This hotel is good and clean, the breakfast has various food. I quite satisfy stay in this hotel.

8/10 Good

Stephen, Jakarta

Liked: Staff & service, property conditions & facilities, room comfort

Short but pleasent

The breakfast selection is very good.