Note fondée sur 8 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
3,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Lutfy, Gestion de l’hôtel
Dear Mr. Tomoaki, We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edy Wijaya General Manager
par un voyageur
Publié le 24 juill. 2024 sur Expedia
good staff
Commentaires de Gestion de l’hôtel
27 août 2024 par Lutfy, Gestion de l’hôtel
Dear Mr. Taizo, We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edy Wijaya General Manager
par un voyageur
Publié le 24 juill. 2024 sur Hotels
The Hotel needs to be updated, its old and in bad maintained situation
Commentaires de Gestion de l’hôtel
27 août 2024 par Lutfy, Gestion de l’hôtel
Dear Mr. Juan, We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I am sorry that your experience did not meet your expectations. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edy Wijaya General Manager
par un voyageur
Publié le 21 mars 2024 sur Hotels
par un voyageur
Publié le 23 févr. 2024 sur Hotels
par un voyageur
Nice, Friendly& Trustworthy Staff :)
Publié le 18 nov. 2023 sur HotelsNice, clean, located at the center of city, staff are friendly and trustworthy, left my watch in the room when check out but it is safely returned
par un voyageur
Publié le 22 juin 2023 sur Expedia
Nice and clean hotel. Staff is very friendly and helpful. There are many restaurants and supermarket nearby within walking distance. The only issue we have was that they provide drinking water in refiilable pitcher in the rooms.
par un voyageur de Singapore
Publié le 28 févr. 2023 sur Expedia
