Ratings based on 39 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Comfortable. Reputable taxis always waitin
Posted Nov. 16, 2016 on HotelsGood. Could've been better, but there's no phone in the room. Have to use common phone at lift area for ordering food or making complaints which can be Very inconvenient.
Recommended
for Everyoneby A traveller from Blitar Indonesia
Comfortable
Posted Jun. 24, 2016 on ExpediaWe check in at 12:30a.m. on 24 June. Staff told us no supply of tooth brush, paste and slippers, we have to pay RP17.00 each person. There is no telephone inside the room. WiFi is fast. Room is clean and bed and pillows were comfortable.
by Michael
Posted Apr. 17, 2016 on Hotels
by Orange from Spore
Excellence service & good value
Posted Apr. 6, 2016 on HotelsFantastic
Comment from Hotel Management
Jun. 11, 2016 by Vera Moeljadi, Hotel Management
Dear Mr / Ms. Orange,
Many thanks for sharing your feedback on your stay at Red Planet Hotel Surabaya. We are extremely happy to have such fantastic review from you.
Once again, thank you and we love to welcome you back at Red Planet Surabaya.
Best Regards,
Vera Moeljadi
Hotel Manager
by A traveller
Posted Jan. 2, 2016 on Hotels
Perfect quality + price
Comment from Hotel Management
Mar. 12, 2016 by Vera Moeljadi, Hotel Management
Dear Sir / Madam,
Warmest greeting from Red Planet Surabaya.
Many thanks for writing us a review on your stay at our hotel. We are happy to know that you enjoyed your stay through our good service and affordable price.
We would deliver this great feedback to our team as encouragement to improve hotel's facilities and services much better in the future.
Once again, thank you and we love to welcome you back at Red Planet Surabaya.
Best Regards,
Vera Moeljadi
Hotel Manager
by limbangjaya from indonesia
nice
Posted Oct. 23, 2015 on Hotelsalways a quiet stay
Comment from Hotel Management
Jan. 9, 2016 by Vera Moeljadi, Hotel Management
Dear Mr / Ms. Limbangjaya,
Greeting from Red Planet Hotel Surabaya. Many thanks for your time to write us review. It was our pleasure to read your positive feedback.
We will share this feedback to hotel's team to improve our service quality in the future.
We look forward to welcoming you back to Red Planet Hotel Surabaya.
Best regards,
Vera Moeljadi
Hotel Manager
by satish kumar from Singapore
nice hotel
Posted Aug. 11, 2015 on Hotelsthe hotel is very nice. rooms are clean and comfortable. staff are friendly and assisted with fast check-in. i would suggest the hotel to have a telephone in every room. it is inconvenient to go down to the reception for any assistance. breakfast is simple, best to go before 9am because they dont replenish the food. i will definitely come back to this hotel.
by Ngung Chia from Singapore
Value for money
Posted Jun. 24, 2015 on HotelsLocation is easy to find. Nothing much in surrounding but has many eateries and small convenience store selling bottle water. Near major places of interest. WiFi is good and the safe in room useful. Room and toilet is very clean. Room service every day. Very good hotel for the kind of money paid.
by limbangjaya from malang
nice hotel
Posted Jun. 13, 2015 on Hotelsit was nice to stay here.room was so clean.bedsheet was so soft and bed quality was perfect. not to mention the best shower. wifi in room was fast. parking lot and breakfast were good
by limbangjaya from malang
perfect
Posted Jun. 1, 2015 on Hotelsi always enjoy my stay at this hotel when i go to surabaya.service is very good.room is very clean.bed and shower is the best.parking lot is always available and easy .breakfast is also good enough
