Note fondée sur 92 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
bon hôtel
Publié le 28 août 2014 sur Hotelsbonne impression
par un voyageur
Publié le 15 mars 2024 sur Expedia
Was very very disappointed in this hotel for such a large chain and known brand. First off the towels were old and smelled absolutely terrible. Truly awful. So they had definitely not been washed. The replacement towels smelled ok, but were probably as old as I am. Not sure the room had been properly cleaned, as the kettle and fridge were also dirty. The location was good, but we also had an issue not getting a refund when a family member accidentally booked the wrong night.
Commentaires de Gestion de l’hôtel
17 mars 2024 par Toat Edi Wijaya, Gestion de l’hôtel
Dear Michael,Thank you for taking the time to tell us about your experience at the ibis Styles Solo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback regarding the towels and room cleanlines are very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Toat Edi WijayaGeneral Manager
par un voyageur
Publié le 30 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
2 janv. 2024 par Toat Edi Wijaya, Gestion de l’hôtel
Dear Puspita,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Toat Edi WijayaGeneral Manager
par un voyageur
Publié le 4 sept. 2023 sur Expedia
Ibis was ok, just a night stay. For some reason, there was a door between my and the next room so I could hear everything they talked/did. Breakfast was an average taste.
Commentaires de Gestion de l’hôtel
5 sept. 2023 par Toat Edi Wijaya, Gestion de l’hôtel
Dear Hana,Thank you for taking the time to tell us about your experience at the ibis Styles Solo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Toat Edi WijayaGeneral Manager
par un voyageur
Publié le 2 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2023 par Toat Edi Wijaya, Gestion de l’hôtel
Dear Yoshio,We very much appreciate your comments regarding your stay at the ibis Styles Solo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Toat Edi WijayaGeneral Manager
par un voyageur
Publié le 27 mars 2023 sur Hotels
Commentaires de Gestion de l’hôtel
1 avr. 2023 par Toat Edi Wijaya, Gestion de l’hôtel
Dear Andriani,Terima kasih telah memberikan waktu Anda untuk memberi tahu kami mengenai pengalaman Anda di ibis Styles Solo. Di Ibis Styles, kami berusaha memberikan layanan yang lebih baik kepada setiap tamu; oleh karena itu, umpan balik Anda. Kami berterima kasih atas kesediaan Anda membagi keprihatinan Anda kepada kami dan kami berharap agar Anda memberi kami kesempatan untuk melayani Anda lebih baik dalam waktu dekat. Hormat kami, Toat Edi Wijaya General Manager
par un voyageur
Publié le 25 nov. 2022 sur Hotels
par un voyageur
T P Henri
Publié le 17 nov. 2022 sur HotelsCukup menyenangkan
par un voyageur
Publié le 23 juin 2022 sur Hotels
par un voyageur
Publié le 2 juin 2022 sur Expedia
Everything is good
