Note fondée sur 75 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par General Manager, Gestion de l’hôtel
Dear Med, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Courtyard by Marriott Surat, and we look forward to welcoming you again soon.Sincerely,Vikas Sharma,General Manager
par un voyageur
Publié le 11 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Kim, Thank you for being our guest. Our top priority is for you to have an enjoyable experience, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Courtyard by Marriott Surat, and we look forward to welcoming you again soon.Sincerely,Vikas Sharma,General Manager
par un voyageur
Publié le 22 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 mai 2024 par General Manager, Gestion de l’hôtel
Dear Giuseppe, Thank you for choosing us. We are glad you enjoyed your time at the Courtyard by Marriott Surat. We appreciate your kind rating and look forward to your next visit.Sincerely,Vikas Sharma,General Manager
par un voyageur
Expected more
Publié le 27 avr. 2024 sur HotelsCommentaires de Gestion de l’hôtel
29 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Birad, Thank you for being our guest and letting us know about your stay. We apologize for not delivering the experience you expected. It is never our intention to lose focus on providing excellent hospitality, and we hope you will give us another chance to provide you with the stay you should have experienced with us this time. Sincerely,Vikas Sharma,General Manager
par un voyageur
Publié le 15 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Henrik, Thank you for sharing the nice rating about your experience at Courtyard by Marriott Surat. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Sincerely,Vikas Sharma,General Manager
par un voyageur de Carmel
Publié le 3 avr. 2024 sur Expedia
Good place to stay in Surat. New and clean.
Commentaires de Gestion de l’hôtel
4 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Saumiin, Greetings from Courtyard by Marriott Surat! Your complete satisfaction is our highest priority, and we couldn't be happier to see we achieved that milestone while you were here. We look forward to impressing you again on your next visit.Sincerely,Vikas Sharma,General Manager
par un voyageur
Publié le 11 mars 2024 sur Hotels
Hotel is not 5 star rated, food is very poor and room is not comfy as per brand marriot
Commentaires de Gestion de l’hôtel
12 mars 2024 par General Manager, Gestion de l’hôtel
Dear Maulik, We appreciate your candid feedback. It is disappointing to know you were not happy with our rooms and the food we offer. These comments will be shared appropriately to merit attention on the areas that require work. While we are glad we earned your overall satisfaction, it cannot be ignored that we have room for improvements. Be assured we will revisit all the areas which need further developments in an effort to make your next visit spot on. We hope to see you soon. Sincerely,Vikas Sharma,General Manager
par un voyageur
Publié le 5 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 mars 2024 par General Manager, Gestion de l’hôtel
Dear Takeo, Please accept our apologies for not living up to your expectations during your visit. We want every guest who stays with us to have an exceptional experience. We did not make that happen for you, and we are truly sorry. We hope you will give us another opportunity to redeem ourselves in the future.Sincerely,Vikas Sharma,General Manager
par un voyageur
Publié le 24 févr. 2024 sur Expedia
DutyManager
Wed, Feb 21, 12:16 PM (3 days ago)
to PARIKHTS, FOM
Dear Sir,
Namaste !!
This is regarding the amendment of your room reservation, The actual room was booked from 20.02.2024 to 24.02.2024 and due to Mosquito problem and muddy water problem in the bathroom guest wanted to relocate to another hotel and wanted to checkout on 21.02.2024 only. We have done the changes and we will charge only 1 night to expedia and for rest refund you have to communicate with the expedia and they will initiate.
Warm Regards
Shailesh Bandal
Asst. Front Office Manager
O 261.414.5555 M 951.2028.490 re
COURTYARD BY MARRIOTT SURAT
Earth space, Hazira road
Surat, ST 394510
courtyard.com
cid:image008.jpg@01D52C1C.5D1EBE60
par un voyageur
Publié le 29 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par General Manager, Gestion de l’hôtel
Dear Ashwin, We are delighted you had an outstanding stay at Courtyard by Marriott Surat and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.Sincerely,Vikas Sharma,General Manager
