Ratings based on 584 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 23, 2024 on Hotels
Great location.
Great staff.
Great hotel.
Comment from Hotel Management
Aug. 27, 2024 by Rhea, Guest Relations Manager , Hotel Management
Hi Alison,We sincerely appreciate your kind words! It is so rewarding to know that you enjoyed our convenient location, friendly staff, and overall experience during your stay. We look forward to the chance to welcome you back the next time you’re in the area.
by A traveller
Posted Aug. 22, 2024 on Expedia
The place had all you could want clean, with comfortable beds, comfortable bathtub, hot or cols breakfast, good selection of te or coffee anytime
Comment from Hotel Management
Aug. 22, 2024 by Rhea, Guest Relations Manager , Hotel Management
Good morning, Barbara! Thank you so much for your kind words and detailed feedback. We are thrilled to hear that you enjoyed all aspects of your stay, from the cleanliness and comfort of our beds and bathtub to the variety of breakfast options and tea or coffee available anytime. Providing a welcoming and comfortable environment is our goal, and it is wonderful to know we succeeded. We look forward to hosting you again soon!
by A traveller
Posted Aug. 19, 2024 on Expedia
Comment from Hotel Management
Aug. 21, 2024 by Rhea, Guest Relations Manager , Hotel Management
Good morning, Barbara. Thank you for your 4-star rating. We appreciate your feedback and are pleased to know that your stay was enjoyable overall. We hope to welcome you back soon.
by A traveller
Posted Aug. 19, 2024 on Expedia
Excellent Location
Comment from Hotel Management
Aug. 21, 2024 by Rhea, Guest Relations Manager , Hotel Management
Good morning, Mike! Thank you for the excellent rating. We are delighted to hear that you found our location to be ideal. We always strive to offer our guests a convenient and comfortable stay, and it is great to know we met your expectations. It was a pleasure to have you with us, and we look forward to your next visit.
by A traveller
Posted Aug. 19, 2024 on Expedia
I booked this stay and stated that i had 5 adults. The room was suppose to have 2 queen beds. I figured there would be a pullout couch for the 5th adult. There wasnt. I went to ask for a cot and they were very rude and charged me $30 extra dollars to have one and they couldnt even bring ot to me. My daughter had to carry it up the stairs
So unacceptable. Will not be returning.
Comment from Hotel Management
Aug. 21, 2024 by Rhea, Guest Relations Manager , Hotel Management
Good morning, Patricia. Thank you for taking the time to review your recent stay. We are truly sorry to hear about the issues you experienced during your stay. We apologize for the inconvenience regarding the bed arrangements and the extra charge for the cot. We understand how frustrating this must have been and will address these concerns with our team to prevent similar issues in the future. Your feedback is valuable to us, and we hope you might consider staying with us again so we can provide a better experience.
by A traveller
Posted Aug. 17, 2024 on Expedia
Fair price, decent breakfast and clean
Comment from Hotel Management
Aug. 21, 2024 by Rhea, Guest Relations Manager , Hotel Management
Good morning, Tammy! Thank you for your wonderful review. We are pleased to hear that you found our price to be fair, enjoyed the breakfast, and appreciated the cleanliness of our facilities. It’s always our goal to provide great value and a pleasant experience for our guests. It was a pleasure to host you, and we look forward to welcoming you back in the future.
by A traveller
Trip to Nova Scotia
Posted Aug. 16, 2024 on HotelsIt was our 3rd visit on our way to Nova Scotia.
Our room was clean. Breakfast was excellent. And our small dog was very happy!
Comment from Hotel Management
Aug. 21, 2024 by Rhea, Guest Relations Manager , Hotel Management
Good morning, Abraham! Thank you so much for your fantastic review. We are thrilled to hear that your third visit was as enjoyable as the previous ones. We are glad you, your family, and your dog had a great time, and that you found the room clean and the breakfast excellent. It is always a pleasure to welcome returning guests, and we look forward to your next stay with us.
by A traveller
Posted Aug. 15, 2024 on Hotels
Comment from Hotel Management
Aug. 21, 2024 by Rhea, Guest Relations Manager , Hotel Management
Good morning, Keith. Thank you for your perfect rating. We are delighted to know that you had a great experience with us. It was a pleasure to host you, and we look forward to seeing you again soon
by A traveller
Posted Aug. 7, 2024 on Hotels
Comment from Hotel Management
Aug. 8, 2024 by Vanessa Buchanan-Guest relations , Hotel Management
Dear Erin, We want to express our sincere gratitude for choosing to stay with us and for leaving a rating. We are thrilled to hear that you had an overall satisfying experience during your recent visit. Your feedback is greatly appreciated, and we are pleased that everything we offered met your expectations. Thank you for your support, and we look forward to hosting you for another stay on your next visit to Sussex.
by A traveller
Posted Aug. 6, 2024 on Expedia
Clean and very convenient location with parking and good variety of breakfast included.
Comment from Hotel Management
Aug. 13, 2024 by Rhea, Guest Relations Manager , Hotel Management
Dear Saira,Thank you so much for your wonderful feedback! We are thrilled to hear that you found our hotel clean and conveniently located, with ample parking and a good variety of breakfast options. It’s always gratifying to know that our guests appreciate the amenities and services we offer. We look forward to welcoming you back for another great stay in the future.
