Note fondée sur 946 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Étape reposante
Publié le 2 juill. 2024 sur HotelsBonne surprise pour la nuit passée dans cet hôtel un peu perdu dans une ville sans charme. Chambre spacieuse avec un lit King size confortable. Décoration datée mais tout est fonctionnel. Une salle de bain avec une fenêtre s’ouvrant apporte beaucoup de clarté le matin. Un gros + , le petit déjeuner inclus bénéficie d’un cuisinier vous préparant de bonnes omelettes. On voit cela dans des Hilton ou des Crown Plaza Mais rarement dans des BW. Au final, séjour apprécié et reposant entre Florence et Crater Lake.
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Front Desk, Gestion de l’hôtel
Hi Meinier!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Plus Hartford Lodge.We would love to see you again if you are ever passing through Sutherlin, OR!
par un voyageur de Snohomish
Publié le 1 oct. 2024 sur Expedia
The property and room were your typical average Best Western. The hotel was part of a stop on our return trip back to Seattle. Overall satisfied with the place. Just not a big fan of rooms that look out over the walkway. Results in too many people walking by your room. A plus was the custom order breakfast.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Front Desk, Gestion de l’hôtel
Hi Glenn!Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your sty and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Beautiful property, clean with comfortable beds and pillows!
Breakfast was amazing with a chef who makes fresh omelets, pancakes and more!
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Front Desk , Gestion de l’hôtel
Hi Misty!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean initiative and ensuring our guests have a safe and comfortable stay.Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Plus Hartford Lodge.We would love to see you again if you are ever passing through Sutherlin, OR!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Good property except for the used washcloth still hanging from the shower head in the bathroom upon arrival
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Hi Rebecca!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean initiative and ensuring our guests have a safe and comfortable stay.We apologize that we failed to make your visit as enjoyable as it could have been. Cleanliness is one of our highest priorities, and we take feedback like this very seriously. I will discuss this issue with the Head Housekeeper to see how this occurred and ensure that it does not happen again in the future. We will address your feedback and issues with the entire department. Thank you for letting us know so that we can improve our process.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Plus Hartford Lodge.We would love to see you again if you are ever passing through Sutherlin, OR!
par un voyageur
Schönes Zimmer mit super, inkludiertem Frühstück
Publié le 16 sept. 2024 sur HotelsEin schönes Best Western Plus, mit einem super, inkludiertem Frühstück. Gutes Preis-Leistungsverhältnis.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Front Desk, Gestion de l’hôtel
HI Regina!Thank you for the great review. We are so glad that you enjoyes your time spent with us!We look forward to seeing you again the future!
par un voyageur
Publié le 12 sept. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
18 sept. 2024 par Front Desk, Gestion de l’hôtel
Hi Jamie.Thank you for taking the time to give us your review.We look forward to seieng you agian in the future!
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Front Desk, Gestion de l’hôtel
Hi Charles!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Plus Hartford Lodge.We would love to see you again if you are ever passing through Sutherlin, OR!
par un voyageur
Publié le 8 sept. 2024 sur Expedia
This motel is old but extremely comfortable and in good condition. It is a bed and breakfast with a complete menu including a grill chef. The food is very good
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Front Desk, Gestion de l’hôtel
Hi Kathryn!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Plus Hartford Lodge.We would love to see you again if you are ever passing through Sutherlin, OR!
par un voyageur
Publié le 7 sept. 2024 sur Expedia
The place is quiet, clean and safe. The staff are helpful professional and vey nic. I always come to stay at this location when visiting the area.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Front Desk, Gestion de l’hôtel
Hi Judith!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Plus Hartford Lodge.Thank you for paying us the highest compliments of coming back to us year after year. We appreciate you taking the time to complete our online survey regarding your recent stay at our hotel.We would love to see you again if you are ever passing through Sutherlin, OR!
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Front Desk, Gestion de l’hôtel
Hi Shannon!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Plus Hartford Lodge.We would love to see you again if you are ever passing through Sutherlin, OR!
