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Microtel Inn & Suites by Wyndham Gassaway/Sutton

2.0 star property
Enjoy the free WiFi at this Gassaway hotel

Choose dates to view prices

Photo gallery for Microtel Inn & Suites by Wyndham Gassaway/Sutton

Exterior
Laundry room
Room, 1 Queen Bed, Accessible, Non Smoking
Lobby
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Pet-friendly
  • Free WiFi

Explore the area

Map
115 Reston Place, Gassaway, WV, 26624
  • Flatwoods Outlet Mall
    ‪9 min drive‬
  • Sutton Dam
    ‪10 min drive‬
  • Sutton Lake Marina
    ‪17 min drive‬

Room options

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free rollaway beds, free WiFi

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Microwave

Desk, iron/ironing board, free rollaway beds, free WiFi

Suite, 1 King Bed, Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible

Desk, iron/ironing board, free rollaway beds, free WiFi

Room, Accessible

  • Sleeps 2
  • 2 Queen Beds

View all photos for Suite, Accessible

Desk, iron/ironing board, free rollaway beds, free WiFi

Suite, Accessible

  • Sleeps 3
  • 1 Queen Bed

About the area

Gassaway

In Gassaway .Within 3 miles (5 km) of this Gassaway hotel, you'll find Braxton County Memorial Hospital and Elk River. Sutton Library and Gassaway Public Libarary are also within 6 miles (10 km).

What's nearby

  • Braxton County Memorial Hospital - 16 min walk - 1.4 km
  • Elk River - 4 min drive - 3.9 km
  • Flatwoods Outlet Mall - 9 min drive - 10.8 km
  • Sutton Dam - 10 min drive - 6.8 km
  • Sutton Lake Marina - 17 min drive - 13.9 km

Getting around

  • Charleston, WV (CRW-Yeager) - 61 min drive

Restaurants

  • ‪McDonald's - ‬8 min drive
  • ‪Wendy's - ‬8 min drive
  • ‪Custard Stand - ‬8 min drive
  • ‪Starbucks - ‬8 min drive
  • ‪Waffle Hut - ‬8 min drive

About this property

Microtel Inn & Suites by Wyndham Gassaway/Sutton

Enjoy the free WiFi at this Gassaway hotel
WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. The business-friendly Microtel Inn & Suites by Wyndham Gassaway/Sutton also features a vending machine, coffee/tea in a common area, and a front-desk safe. Self parking is free.

This Gassaway hotel is smoke free.

  • 74 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room
Microtel Inn & Suites by Wyndham Gassaway/Sutton offers 74 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include separate bathtubs and showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Similar properties

Lobby

Days Inn & Suites by Wyndham Sutton Flatwoods

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,098 reviews
The price is CA $155
CA $173 total
includes taxes & fees
31 Mar - 1 Apr
Days Inn & Suites by Wyndham Sutton Flatwoods

Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 5:00 AM to 9:00 AM
  • Coffee and tea in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 21.20 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 21.20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Masks are required at the property for guests without COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Microtel Inn Wyndham Gassaway Sutton
Microtel Inn Wyndham Sutton
Microtel Inn Wyndham Sutton Hotel
Microtel Inn Wyndham Sutton Hotel Gassaway
Gassaway Microtel
Microtel Gassaway
Microtel Inn & Suites Sutton/Gassaway Hotel Gassaway
Microtel Inn And Suites Sutton/Gassaway
Microtel Inn Wyndham Gassaway/Sutton Hotel Gassaway
Microtel Inn Wyndham Gassaway/Sutton Hotel
Microtel Inn Wyndham Gassaway/Sutton Gassaway
Microtel Inn Wyndham Gassaway/Sutton
Gassaway Microtel
Microtel Inn And Suites Sutton/Gassaway
Microtel Gassaway
Microtel Inn Suites by Wyndham Gassaway/Sutton
Microtel Inn & Suites by Wyndham Gassaway/Sutton Hotel
Microtel Inn & Suites by Wyndham Gassaway/Sutton Gassaway
Microtel Inn & Suites by Wyndham Gassaway/Sutton Hotel Gassaway

Microtel Inn & Suites by Wyndham Gassaway/Sutton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 281 out of 824 reviews
Rating 8 - Good. 286 out of 824 reviews
Rating 6 - Okay. 127 out of 824 reviews
Rating 4 - Poor. 78 out of 824 reviews
Rating 2 - Terrible. 52 out of 824 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Clean, convenient to highway, friendly staff breakfast adequate. Stayed over night
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only issue i has was with check in through hotels app when i arrived at the property, 2nd time it happened, i do online check in, then when i arrive the property tells me that the reservation is canceled through hotels.com, then they run check in a couple more times and magically it goes through. Otherwise this hotel is super convenient easy access from interstate and very clean.
Stayed 1 night in Oct 2024

8/10 Good

Ewa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I like it
Stayed 1 night in Nov 2024

2/10 Terrible

Meigan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We travel often for my daughters travel sports and this is hands down the worst hotel experience we've ever had. We stayed 2 nights. And no hot water. Were told at check in itll be on tomorrow. It was not. There was hardly anyone staying in hotel im assuming because it is so terrible so we asked for any sort of accommodation for the trouble since the hotel at this point was pointless. like a room with double beds or a discount on our stay because our sole purpose for the hotel was to take showers because our county had a major power outage. The general manager basically said F U not her problem. Obviously not that verbage but definitely that tone. Hotels.com called to attempt resolving the issue. General manager was just as rude to her. I dont know but if i hated my job as much as this lady clearly hates hers. I wouldnt work in customer service .
Stayed 2 nights in Oct 2024

4/10 Poor

Kenaio

Liked: Room comfort
Disliked: Property conditions & facilities
Worse night ever
First there was no hot water. The bathtub had a hole in it. The Wi-Fi didn’t work, and the tv kept cutting off and on. Worse night ever. After 12 hrs in the car, was excited to take a hot bath/shower, and relax. So much for that. The front desk worker was wonderful.
Stayed 1 night in Oct 2024

4/10 Poor

LINDSEY

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hunters paradise
This is rated a 2 star hotel. I would probably give it 1.5 stars and that is generous. Room was small and probably not the most cleanly. Ceiling tiles were missing from the ceiling in the hallway where it looked like repairs to pipes were made. Very outdated. It was cheap and good enough for a 1 night stay. I think they cater to a lot of hunters. It was nice that I got a free breakfast. A little limited but okay.
Stayed 1 night in Oct 2024

10/10 Excellent

Beau

Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Annual trip
The hotel was clean and quiet. We come here Once a year and usually stay at this hotel
Stayed 1 night in Sep 2024

2/10 Terrible

Deborah

Travelled with family
We arrived at the hotel and was told we booked a room through a 3rd party and there wasn’t a room available and to contact Expedia which we tried several times. The manager told was nothing she could do and to leave, we couldn’t find another room due to something going on for the weekend so we slept in our car in 40 degrees. Extremely upset. Being inhospitable myself the hotel should of offered to help us find something
Stayed 1 night in Oct 2024

10/10 Excellent

victor

Stayed 3 nights in Oct 2024

6/10 Okay

Angie

Travelled with family and small children, Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was really friendly. The pet policy is not clear on the website. For the price I expected better.
Stayed 2 nights in Oct 2024

4/10 Poor

Ian

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Window was broken and double-glazing filled with dirt, wifi was so poor as to be unusable. Check-in was marred by me booking an upgrade through Hotels.com that was rejected but the only evidence of this was a note inconspicuously marked on the booking reference. Incidentally, the room was available :-(
Stayed 3 nights in Sep 2024

2/10 Terrible

Linda

Didn't get to stay we were turned away because of our dog. Said pet friendly but was not .
Stayed 1 night in Sep 2024

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Deborah

Travelled with group
Liked: Staff & service
I would not have stayed at this property if I had known a few things. The property is located up a steep and winding road. I was driving my motorhome. When I checked in, I was informed I couldn't park on the parking lot. There was less than 15 vehicles on the entire lot. I had to park my motorhome in a gravel lot, that you couldn't even turn around in, and that didn’t have any lighting. I felt very unsafe! When I went to take a shower, there were hairs on a shelf on the side of the tub where it looked like someone shaved. In the bottom of the tub was long hair. I was told if I damaged the gravel parking lot I would be charged $250. They wanted copies of both mine and my husband's driver's licenses - I've never heard of needing both. Check in took too long and they have too many rules that come with charges if you break the rules. And if we asked a question, the answer was, 'that's above my pay grade'. I definitely won't be staying here again and wouldn't recommend it.
Stayed 1 night in Sep 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Anita

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Kerri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Maggie

Liked: Cleanliness
Stayed 3 nights in Aug 2024

2/10 Terrible

Bryan

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We paid extra to have late checkout at 1:00 p.m. when we checked in at 2:00 a.m. in the morning they said that they do not allow late checkouts. We had tried to ride our motorcycle as long as we could knowing that we wasn't going to be here at the motel until at least 2:00 a.m. so when we booked we asked for late checkout and it as far as we know was approved. All suda machines were out of soda when we ask where the pop machines were the clerk gentleman working at the front desk told us where they were but never informed us that they were empty so I used my card to buy because it would not take cash which he informed me of charge my card twice and there was nothing in it and had not been for at least a month. When we first got there they put us on the third floor at the very end we after riding the motorcycle all day and half the night there was no water pressure or hot water for at least 20 minutes after I went down and asked if we could get closer to the water or at least hot water inform me that it takes 20 to 30 minutes for the hot water to reach this area. When we walked into the room the air conditioner was set on 60° which didn't bother me at all but was a little chilly at first. Definitely no water pressure . We travel a lot and we definitely will take this place off the list. I recommend going a little further down the road to flatwoods always been treated great and rooms are very nice water pressure is good.
Stayed 1 night in Sep 2024

6/10 Okay

Marc

Disliked: Cleanliness, property conditions & facilities
Needs updating and upkeep. employees nice, ground nice, hotel needs work
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2024

8/10 Good

Bob

Travelled with family
Nice stop for the night. Had an issue that dealt with right away. Decent breakfast
Stayed 1 night in Aug 2024