Ratings based on 177 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 9, 2024 on Expedia
Surprised to see security patrolling the floors regularly. Felt safe!
The property scores on all points.for me.
Comment from Hotel Management
Jun. 11, 2024 by IRIS, Hotel Management
Dear Courtyard guest, thank you for choosing Courtyard by Marriott Suzhou and giving us valuable recognition and praise! Courtyard by Marriott has always been adhering to the warm and sincere service concept, and is committed to creating a warm and comfortable stay experience for guests. It is a great honor that our service has been recognized by you and has left a deep impression on you. In the future, we will continue to work hard to maintain the same quality as always to welcome more guests from afar, and look forward to seeing you again in the near future.
by A traveller
Posted May 26, 2024 on Expedia
Great location, minutes walk to the subway station.
Comment from Hotel Management
May 27, 2024 by Iris, Hotel Management
Dear Courtyard guest! Thank you for choosing Courtyard by Marriott Suzhou and giving us valuable recognition and praise! The hotel is located in the core of the central business district of the Industrial Park, with excellent geographical location and convenient transportation. The first floor of the hotel is directly connected to the Xinghai Square station of Metro Line 1, and it is 5 minutes to reach the center of Suzhou. Courtyard by Marriott Suzhou has always been adhering to the warm and sincere service concept, and is committed to creating a warm and comfortable stay experience for guests. It is a great honor that our service has been recognized by you and has left a deep impression on you. In the future, we will continue to work hard to maintain the same quality as always to welcome more guests from afar, and look forward to seeing you again in the near future.
by A traveller
Very good
Posted Mar. 3, 2024 on HotelsFelt at home at this hotel. Definitely consider to stay again. Recommend this hotel to my friends.
Comment from Hotel Management
Mar. 4, 2024 by Lris, Hotel Management
Dear Valued Guest, Thank you for choosing Courtyard by Marriott Suzhou and giving us valuable recognition! The hotel has always adhered to the warm and sincere service concept to welcome every guest from afar. I look forward to seeing you again in the near future! Best regards
by A traveller
Posted Nov. 26, 2023 on Expedia
This is a really pretty hotel. Rooms are clean, spacious and up-to-date. Hotel has a pretty fancy feel. And the gym was ok too (which is an accomplishment for hotel gyms in general). Service was top-notched. The hotel concierge, Lucky, went the extra mile to help my get a cab all the way to Shanghai. He deserves a huge shout out and is the reason I would recommend this property!
Comment from Hotel Management
Jan. 17, 2024 by Fay, Hotel Management
Dear Valued Guest, Thank you for choosing Courtyard by Marriott Suzhou and giving us valuable recognition and praise! The hotel has always adhered to the warm and sincere service concept to welcome every guest from afar. It is a great honor for our employees to be remembered by you, and we will continue our efforts and look forward to seeing you again in the near future.Best Regards
by A traveller from Taichung City
Posted Sep. 18, 2023 on Expedia
by A traveller
Posted Mar. 10, 2023 on Expedia
Clean , good service
Comment from Hotel Management
Apr. 25, 2023 by Laurie, Hotel Management
Dear Valued Guest, We appreciate your stay with us and thank you for sharing your experience with everyone. We are extremely delighted that you are satisfied with our hotel and service. We look forward to welcoming you back！
by A traveller
Posted Sep. 6, 2020 on Hotels
Room had bits of rubbish under bed side table and cabinet. Tv was also not working
Comment from Hotel Management
Sep. 8, 2020 by Shirley, Hotel Management
Dear Guest,
Thank you for your visit at Suzhou Courtyard Hotel. I am regret to hear that you encountered some problems during your stay with us. I have shared your feedback to the Management Team and certain departments. We are all deeply concerned about your comments. Would you please assist to send us more details to call the hotel operator so that we can take further investigation for the issue?
Look forward to your call.
Thank you.
Best regards
by A traveller
Posted Nov. 13, 2019 on Hotels
Comment from Hotel Management
Nov. 19, 2019 by Shirley, Hotel Management
Dear Friend,
Welcome to City Suzhou and thanks for staying with us at Suzhou Courtyard Hotel.Thank you very much for sharing such a brilliant review .We were glad to acknowledge that you had an impressive experience with us. The management team and relevant associates were shared about this and all of us were very encouraged.
We are looking forward to your next stay with us when you are visiting Suzhou again. Please feel free to let us know if you need any assistance from us.
Best Regards
by A traveller
Posted Aug. 23, 2019 on Hotels
Comment from Hotel Management
Aug. 26, 2019 by Shirley, Hotel Management
Dear Friend,
Thank you so much for staying with us and sharing such brilliant comment here . We are so glad to acknowledge that you are satisfied with the hotel facilities as well as our associates. We will be very excited to meet your needs via our hospitality. Thank you again. Warmest regards,
by A traveller
Posted Jul. 23, 2019 on Hotels
Comment from Hotel Management
Jul. 24, 2019 by Shirley, Hotel Management
Dear Friend,
Thank you so much for staying with us and sharing such brilliant comment here . We are so glad to acknowledge that you are satisfied with the hotel facilities as well as our associates. We've shared your review with every member in the team , which will definitely encourage every associate in Suzhou Courtyard Hotel.
You are more than welcomed to return to our hotel next time you visit Suzhou and please let us know in advance. We will be very excited to meet your needs via our hospitality.
Thank you again.
Warmest regards,
