Ratings based on 36 Guest Reviews
Hear it directly from our travellers
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 18, 2024 on Hotels
by A traveller
Posted Apr. 28, 2024 on Hotels
Comment from Hotel Management
May 8, 2024 by Hotel Digital, Hotel Management
尊敬的宾客，您好！非常感谢您选择入住苏州苏州湾艾美酒店并给予我们好评，很高兴得知您对酒店感到满意，希望在不久的将来还可以再次看见您的身影！感谢您对酒店的认可，酒店依太湖而建，在这里您可以赏尽太湖新城风光、千顷湖景，闲庭漫步东太湖畔，即可享受高雅艺术和自然风光的熏陶；苏州湾大剧院最近有很多新的舞台剧即将上新，苏州湾博物馆让您全方位了解吴江从新石器时代到近代的发展历程，苏州湾数字艺术馆带您体验领先科技与文化艺术的融合。我们诚挚邀请您可以分享此次的体验给到身边的亲朋好友，期待与您再次相遇！
by A traveller
Posted Apr. 24, 2023 on Hotels
Comment from Hotel Management
May 5, 2023 by Hotel management, Hotel Management
Dear guests,Thank you for choosing Le Meridien Suzhou Suzhou Bay and sharing your stay experience.we are glad to know that you are satisfied with the hotel and hope to see you again in the future. Thank you for your recognition of the hotel, the hotel is near Taihu Lake, where you can enjoy the scenery of Taihu New City, a thousand hectares of lake, leisurely walk by the East Taihu Lake, you can enjoy the elegant art and natural scenery. Suzhou Bay Theater recently has many new stage plays coming, Suzhou Bay Museum allows you to learn the development of Wujiang from the Neolithic Age to modern times, Suzhou Bay Digital Art Museum brings you to experience the integration of cutting-edge technology with culture and art. We sincerely invite you to share this experience with your relatives and friends. Looking forward to meeting you again.
by A traveller
Posted Apr. 11, 2023 on Expedia
From Expedia i can see that the breakfast added is for 2 pax but the hotel staff insists that it only covers for 1 pax. The hotel is good for family holiday but nearby has nothing much. Didi is a must in order to access to nearest shops and food stalls.
Comment from Hotel Management
May 5, 2023 by Hotel Management, Hotel Management
Dear guests, Thank you for choosing Le Meridien Suzhou Suzhou Bay and sharing your stay experience. We do apologize for the inconvenience during your stay. We have passed on your stay experience to related departments and discussed it at the hotel management meeting. We will take action to for this issue. We would like to invite you come back share your suggestions with us again. The hotel is located by Taihu Lake, where you can enjoy the scenery of Taihu New Town and thousands of acres of lake. Stroll along the east Taihu Lake, you can enjoy the influence of elegant art and natural scenery. There are many new stage plays coming in Suzhou Bay Theater, Suzhou Bay Museum allows you to learn the development of Wujiang from the Neolithic Age to modern times, Suzhou Bay Digital Art Museum brings you to experience the integration of cutting-edge technology with culture and art. We are looking forward to meeting you again.
by A traveller
Posted Dec. 9, 2022 on Hotels
Comment from Hotel Management
Jan. 3, 2023 by Hotel Digital, Hotel Management
Dear guests, thank you for choosing to stay at Le Meridien Suzhou Suzhou Bay and share your stay experience with us The hotel is located by Taihu Lake, where you can enjoy the scenery of Taihu New Town and thousands of acres of lake. Stroll along the east Taihu Lake, you can enjoy the influence of elegant art and natural scenery. There are many new stage plays in Suzhou Bay Grand Theatre recently. In winter, you can also go to wangyan Hot Spring nearby to enjoy the four bowls of tea with Wujiang characteristics. We are look forward to meeting you again! Hotel Management
by A traveller
Posted Oct. 11, 2021 on Hotels
Comment from Hotel Management
Jun. 15, 2022 by Hotel Digital, Hotel Management
Dear guests, Thank you for choosing Le Meridien Suzhou Suzhou Bay and sharing your stay experience.We do appreciate to received your feedback.We would like to invite you come back again. The hotel is located by Taihu Lake, where you can enjoy the scenery of Taihu New Town and thousands of acres of lake. Stroll along the east Taihu Lake, you can enjoy the influence of elegant art and natural scenery. There are many new stage plays in Suzhou Bay Grand Theatre recently. In winter, you can also go to wangyan Hot Spring nearby to enjoy the four bowls of tea with Wujiang characteristics. We are look forward to meeting you again! Hotel Management
by A traveller
On the fence
Posted Aug. 29, 2021 on HotelsOn the fence a little about this hotel. Yes, it's very nice, but there is nothing nearby in terms of eateries, attractions (other than the lake, which doesn't even have a pedestrian-only path) or shops.
It is a comfortable hotel, with good facilities, but the pool was packed with children (an adult-only time period would have been nice).
There aren't many outdoor seating/eating areas to enjoy the view of the lake, which would have been nice.
Lastly, our room smelt of smoke despite it being a non-smoking hotel.
All-in-all it was a pleasant stay, and the staff are lovely, but we won't be rushing back - maybe when all the construction around has finished and there's a bit more to do in the immediate area - other than look at the lake.
Comment from Hotel Management
Jun. 15, 2022 by Hotel Digital, Hotel Management
Dear guests, Thank you for choosing Le Meridien Suzhou Suzhou Bay and sharing your stay experience.We do apologize for the inconvenience caused during your stay.We have passed on your stay experience to related departments and have shared and discussed it at the hotel management meeting. We will take action to for this issue. We would like to invite you come back share your suggestions with us. The hotel is located by Taihu Lake, where you can enjoy the scenery of Taihu New Town and thousands of acres of lake. Stroll along the east Taihu Lake, you can enjoy the influence of elegant art and natural scenery. There are many new stage plays in Suzhou Bay Grand Theatre recently. In winter, you can also go to wangyan Hot Spring nearby to enjoy the four bowls of tea with Wujiang characteristics. We are look forward to meeting you again! Hotel Management
by A traveller
Posted Oct. 30, 2020 on Hotels
Stayed in one of 6 villas with a private hotspring pool. Comfortable upscale surroundings. Great service. Only issue is the security camera over looking the pool - feels like there is no privacy.
Comment from Hotel Management
Nov. 2, 2020 by stephanie, Hotel Management
Dear Guest,Greeting from Le Meridien Suzhou, Suzhou Bay. Thank you for sharing your recent staying experience in our hotel. Your feedback is really helpful for us to greatly improve our services and products. We hope that you will allow us the opportunity to serve you again in the near future. Thank you for your positive feedback by sharing your observations with us which will helped us to stay in touch with extending personalized service to all our guests. We look forward to welcoming you back to Le Meridien Suzhou, Suzhou Bay in due course! Warm Regards, Le Meridien Suzhou, Suzhou Bay.
by A traveller
Great villas but more privacy would be nice.
Posted Oct. 30, 2020 on HotelsGreat stay in one of six villas with a private hotspring pool. The villa was large and comfortable. Exceptionally clean. Only downside is the security camera overlooking the hotspring pool - feels like there was no privacy.
Comment from Hotel Management
Nov. 2, 2020 by stephanie, Hotel Management
Dear Guest,Greeting from Le Meridien Suzhou, Suzhou Bay. Thank you for sharing your recent staying experience in our hotel. Your feedback is really helpful for us to greatly improve our services and products. We hope that you will allow us the opportunity to serve you again in the near future. Thank you for your positive feedback by sharing your observations with us which will helped us to stay in touch with extending personalized service to all our guests. We look forward to welcoming you back to Le Meridien Suzhou, Suzhou Bay in due course! Warm Regards, Le Meridien Suzhou, Suzhou Bay.
by A traveller
Posted Aug. 31, 2020 on Hotels
Comment from Hotel Management
Oct. 22, 2020 by 酒店管理层, Hotel Management
尊敬的宾客，您好！非常感谢您选择入住苏州苏州湾艾美酒店，很遗憾没有得到您的满分评价，希望在不久的将来还可以再次看见您的身影！感谢您对酒店的认可， 酒店依太湖而建，优美的太湖景观一直是酒店引以为傲的，近期入住苏州湾艾美酒店，凭房卡可以直接去体验参观当地的太湖雪蚕桑文化园哟！冬天还可以去旁边的王焰温泉泡温泉品吴江特色的四碗茶，酒店附近还有帆船俱乐部，坐在帆船上看夕阳下的苏州湾和太湖别有一番风味哦！我们诚挚邀请您可以分享此次的体验给到身边的亲朋好友，期待与您再次相遇！
