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Renaissance Suzhou Hotel

4.5 star property
4.5-star luxury hotel near Gate to the East, connected to a shopping center

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Photo gallery for Renaissance Suzhou Hotel

View from property
Lobby
Lobby
Club Room, 2 Double Beds, City View | View from room
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
229 West Suzhou Ave, Suzhou Industrial Park, Suzhou, Jiangsu, 215021
  • Gate to the East
    ‪2 min drive‬
  • Jinji Lake
    ‪3 min drive‬
  • Pingjiang Road
    ‪4 min drive‬
  • Wuxi (WUX-Shuofang)
    ‪42 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

1 bedroom, premium bedding, down comforters, minibar

Room, 1 King Bed, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Elite Room, 2 Double Beds, City View

1 bedroom, premium bedding, down comforters, minibar

Elite Room, 2 Double Beds, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, City View (with one air purifier)

1 bedroom, premium bedding, down comforters, minibar

Club Room, 1 King Bed, City View (with one air purifier)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, City View

Club Suite, 1 Bedroom, City View

Club Suite, 1 Bedroom, City View

  • 89.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom (with one air purifier)

Presidential Suite, 1 Bedroom (with one air purifier)

Presidential Suite, 1 Bedroom (with one air purifier)

  • 250 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Elite Room, 1 King Bed, City View

1 bedroom, premium bedding, down comforters, minibar

Elite Room, 1 King Bed, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

1 bedroom, premium bedding, down comforters, minibar

Room, 2 Double Beds, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, City View

1 bedroom, premium bedding, down comforters, minibar

Club Room, 2 Double Beds, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

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About the area

Suzhou

Suzhou Industrial Park stay.Your stay at this Suzhou Industrial Park hotel places you within 2 miles (3 km) of Gate to the East and Jinji Lake. Pingjiang Road and Suzhou University are also within 2 miles (3 km).

What's nearby

  • Gate to the East - 2 min drive - 2.1 km
  • Jinji Lake - 3 min drive - 2.5 km
  • Pingjiang Road - 4 min drive - 3.5 km
  • Suzhou Museum - 5 min drive - 5.3 km
  • Humble Administrator's Garden - 5 min drive - 5.4 km

Getting around

  • Xinghai Square Station - 7 min walk
  • Suzhou Railway Station - 15 min drive
  • Hongqiao International Airport (SHA) - 75 min drive

Restaurants

  • ‪肯德基 - ‬6 min walk
  • ‪外婆家 - ‬5 min walk
  • ‪呀咪咖喱屋 - ‬6 min walk
  • ‪中央公园 - ‬5 min walk
  • ‪东方明珠ufo酒吧 - ‬9 min walk

About this property

Renaissance Suzhou Hotel

4.5-star luxury hotel near Gate to the East, connected to a shopping center
Renaissance Suzhou Hotel offers its guests a children's pool, an indoor pool, a sauna, and a 24-hour fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 19720 square feet (1832 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the luxury Renaissance Suzhou Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Suzhou hotel is smoke free.

  • 1 building
  • 360 guestrooms or units
  • 20 levels
  • 3 dining venues
  • 19720 sq ft of conference space
  • 1832 sq m of conference space
  • Built in 2005
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Renaissance Suzhou Hotel offers 360 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Chinese (Mandarin), English, Japanese, Korean

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includes taxes & fees
Apr 6 - Apr 7
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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 147 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Children's pool
  • Free bicycle rentals
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • HDTV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 200.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 147 per person
  • Airport shuttle fee: CNY 900 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: CNY 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Renaissance Suzhou
Renaissance Hotel Suzhou
Renaissance Suzhou
Renaissance Suzhou Hotel
Suzhou Renaissance
Suzhou Renaissance Hotel
Renaissance Suzhou Hotel Hotel
Renaissance Suzhou Hotel Suzhou
Renaissance Suzhou Hotel Hotel Suzhou

Renaissance Suzhou Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 128 out of 191 reviews
Rating 8 - Good. 54 out of 191 reviews
Rating 6 - Okay. 5 out of 191 reviews
Rating 4 - Poor. 3 out of 191 reviews
Rating 2 - Terrible. 1 out of 191 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Dec 2024

10/10 Excellent

Wei leng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service is excellent.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 7 nights in Nov 2024

10/10 Excellent

CHEAK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service , great location. Its a business hotel so all the creatire comfort are available.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place foe the price
Stayed 2 nights in Jul 2024

10/10 Excellent

Tan, Washington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Beautiful bar, and very nice staff. Rooms are in good condition too.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jihong, South Barrington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and polite staff. Breakfast is great! Walkable distance to the gate to the east. The Hotel itself has very nice setting. I had a two-bed room on the 8th floor, which I felt its a bit out dated, and I wish the room could have smelled cleaner, fresher.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service good, the room also great condition and comfortable to stay in.
Stayed 1 night in Jun 2024

10/10 Excellent

Mahmood

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are really great and so polite, the room size is perfect with a good view. The area around is also great 👍
Stayed 2 nights in Jul 2024

10/10 Excellent

Benyang

Liked: Cleanliness, staff & service, property conditions & facilities
Nice experience overall
Stayed 3 nights in Jun 2024

10/10 Excellent

lulei

Liked: Amenities
I had a wonderful stay at the hotel. The front desk staff are efficient, helpful, and respectful. And Clara helped me a lot.
Stayed 2 nights in May 2024

10/10 Excellent

Mou Ki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, Excellence Service
Good location. Grand room, big bed and big desk for me to work on my laptop. Excellent service from front office, 承恩 made me felt most welcome right from the start at check-in counter.
Stayed 1 night in May 2024

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, the rooms were clean and there's a supermarket opposite the hotel which was convenient as the food options nearby we're limited. The only problem with the room is that the air conditioner is not that good so at night the room was warmer than I would like.
Stayed 3 nights in Apr 2024

10/10 Excellent

Lei, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the center of new city area, new, modern and advanced facilities, considerate staffs, great experience during my stay.
Stayed 1 night in Mar 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located next to Suzhou Center Mall. Nice selection of restaurants around and comfortable beds!
Stayed 1 night in Mar 2024

10/10 Excellent

LEI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good hotel
Nice staff, good location.
Stayed 1 night in Dec 2023

10/10 Excellent

Pang-Che

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Oct 2023

10/10 Excellent

Lingzhao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressive with Ms.Mao’s service, I will visit it again. Thank you so much!
Stayed 1 night in Aug 2023

10/10 Excellent

Peijun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Li

Liked: Staff & service, property conditions & facilities
Nice breakfast selection
Stayed 2 nights in May 2023

6/10 Okay

Johnny

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Great stay, bad plumbing.
Everything was great in the beginning, we were upgraded and really appreciated that. However on the second night, we went out to dinner and came back to a flooded bathroom that was leaking. It took a while for someone to come and figure things out, and we were told they could not fix it in short time so we had to pack our bags and go to a different room. That was quite annoying, but other than that, the hotel staff were nice and the hotel has got a good gym.
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable accommodation.
The hotel is nice. It seemed like a standard business hotel.
Stayed 1 night in Oct 2019