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Suzhou Marriott Hotel

5.0 star property
5-star luxury hotel near Shantang Street, connected to a shopping center

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Photo gallery for Suzhou Marriott Hotel

Property amenity
Down comforters, minibar, in-room safe, desk
Exterior
Banquet hall
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Parking included
  • Spa
  • Housekeeping

Explore the area

Map
1296 Ganjiang Road West, Gu Su District, Suzhou, Jiangsu, 215004
  • Shantang Street
    ‪4 min drive‬
  • Pingjiang Road
    ‪5 min drive‬
  • Humble Administrator's Garden
    ‪7 min drive‬
  • Wuxi (WUX-Shuofang)
    ‪38 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room

Executive Suite, 1 Bedroom

  • City view
  • 82 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Down comforters, minibar, in-room safe, desk

Room, 2 Double Beds

  • City view
  • 43 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

Down comforters, minibar, in-room safe, desk

Executive Room, 2 Double Beds

  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Down comforters, minibar, in-room safe, desk

Room, 2 Double Beds

  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

Executive Room, 1 King Bed

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • City view
  • 60.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed

  • City view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Suzhou

Central Suzhou getaway .Your stay at this Gusu District hotel places you within 3 miles (5 km) of Shantang Street and Lingering Garden. Also, Tiger Hill is within 3 miles (5 km) and Pan Gate is within 6 miles (10 km).

What's nearby

  • Shantang Street - 4 min drive - 3.4 km
  • Lingering Garden - 4 min drive - 3.9 km
  • Pingjiang Road - 5 min drive - 5.3 km
  • Suzhou Museum - 6 min drive - 6.1 km
  • Humble Administrator's Garden - 7 min drive - 6.5 km

Getting around

  • Tongjingbei Lu Station - 8 min walk
  • Suzhou Railway Station - 14 min drive
  • Wuxi (WUX-Shuofang) - 38 min drive

Restaurants

  • ‪Asia Bistro - ‬1 min walk
  • ‪苏州格美纺织服饰有限公司 - ‬5 min walk
  • ‪九方塑料有限公司 - ‬5 min walk
  • ‪苏州家电维修有限公司 - ‬13 min walk
  • ‪中国工商银行苏州分行中国移动通信干将西路营业厅atm自助点 - ‬6 min walk

About this property

Suzhou Marriott Hotel

5-star luxury hotel near Shantang Street, connected to a shopping center
Suzhou Marriott Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 4 restaurants on site. A business center, meeting rooms, and limo/town car service are available.

WiFi is free in public spaces. Event space at this hotel measures 17007 square feet (1580 square meters) and includes conference space. A hot tub, a sauna, and spa services are also featured at the luxury Suzhou Marriott Hotel. Free self parking is available.

This 5-star Suzhou hotel is smoke free.

  • 1 building
  • 300 guestrooms or units
  • 48 levels
  • 4 dining venues
  • Meeting rooms
  • 17007 sq ft of conference space
  • 1580 sq m of conference space
  • Built in 2009
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
Suzhou Marriott Hotel offers 300 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down comforters. 37-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

E-SPA has 3 treatment rooms. Services include massages. The spa is open daily.

Languages

Chinese (Mandarin), English

Similar properties

4 restaurants, breakfast, lunch, dinner served; international cuisine

Pan Pacific Suzhou

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 386 reviews
The price is CA $83
CA $97 total
includes taxes & fees
Apr 27 - Apr 28
Pan Pacific Suzhou

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi; wired internet (CNY 80 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CNY 158.70 per person
  • 4 restaurants
  • Coffee and tea in common areas

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 37-inch LCD TV with premium satellite channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Suzhou Marriott Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 157.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 158.7 per person
  • Fee for in-room wired internet: CNY 80 per day (rates may vary)
  • Rollaway bed fee: CNY 157.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Marriott Hotel Suzhou
Suzhou Marriott
Suzhou Marriott Hotel
Suzhou Marriott Hotel Hotel
Suzhou Marriott Hotel Suzhou
Suzhou Marriott Hotel Hotel Suzhou

Suzhou Marriott Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 129 out of 193 reviews
Rating 8 - Good. 49 out of 193 reviews
Rating 6 - Okay. 14 out of 193 reviews
Rating 4 - Poor. 1 out of 193 reviews
Rating 2 - Terrible. 0 out of 193 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

jing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Big and beautiful room, clean and nice view from window. Excellent in all aspects.
Stayed 1 night in Dec 2024

10/10 Excellent

Gina

Stayed 2 nights in Dec 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Good facility and environment.
Stayed 3 nights in Nov 2024

10/10 Excellent

Chuan Pin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Wing Sze

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is wonderful. Clean and quiet. It is a great hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Su

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet.
Stayed 4 nights in Sep 2024

6/10 Okay

FAWZI

Travelled with partner
Liked: Amenities
It was difficult to communicate with the staff at the front desk because they couldn't understand English. Very poor room service, our room wasn't vacuumed for two days and we had to call the manager to see it herself. The breakfast was very good and the staff in charge of the breakfast were excellent. The outside garden.was poorly managed, it needs a much better attention.
Stayed 3 nights in Aug 2024

10/10 Excellent

Junkyu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

jingjiang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2024

10/10 Excellent

Zekun

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Gym equipment is outdated.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jianqiang, San Mateo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The closest train station is ~15 minutes walk away. The breakfast buffet is fantastic.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nancy, Downingtown

Nice staff
Stayed 1 night in Jun 2024

10/10 Excellent

Zhiang, AUSTIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with nice service
Stayed 3 nights in May 2024

10/10 Excellent

leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Apr 2024

10/10 Excellent

Judson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great staff, awesome service
Stayed 2 nights in Apr 2024

10/10 Excellent

Anand Kumar, SHANGHAI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jim was very helpful at the hotel. All of them staff were also quite supportive.
Stayed 1 night in Apr 2024

10/10 Excellent

Qihan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

albert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator is slow, I waited for 4 times to get down from floor 31. Suggest to choose higher floor so you would be easier to get in
Stayed 2 nights in Nov 2023

6/10 Okay

Xiao

Liked: Staff & service
Breakfast was not good and less choices, which is very important.
Stayed 10 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staffs are very well educated, friendly, and helpful. The house keeper at 36 floor was kind and helpful. Breakfast was great to start a fresh day. Room was clean and cozy. Overall, a wonderful experience at this Marriott. Thank you all!
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

song-min

Liked: Property conditions & facilities
Quality hotel for anyone
I enjoyed the stay. Second time booking the hotel. Will return. The food in the restaurant and room service was very good, though on the expensive side. Staff are all very professional.
Stayed 1 night in Jan 2023

8/10 Good

Tony

Stayed 2 nights in Dec 2021