Note fondée sur 17 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,4 Service et personnel
3,6 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 sept. 2024 sur Expedia
par un voyageur
Publié le 6 août 2024 sur Expedia
During our breakfast, the owner interrupted us to accuse us of not having paid for our stay. She claimed we had entered the wrong CVV number, causing the transaction to fail. We assured her that this was not possible since we used Apple Pay, but she became agitated and asked us to accompany her to the reception computer.
At the computer, she showed us a list of rooms that were supposedly unpaid. We noticed that the reference number for our room did not match the one for our booking and pointed this out to her.
Once she realized her mistake, she quickly changed the subject and told us to "enjoy" our breakfast while she sorted out the payment issue. She mentioned that the booking office was closed, so we could continue addressing the issue the following morning.
That was the last time she spoke to us about the payment. She didn’t even apologize for accusing us of non-payment or for her incompetence in confusing a date on her system with a CVV number, despite our explanation that we used Apple Pay.
I don’t recommend this place at all. It doesn’t look like the pictures, and the host is rude. Additionally, a guest parked us in and became angry when he had to move his car. To retaliate, he maliciously locked us out of the parking when we returned.
We ended up leaving our stay early because of all this.
par un voyageur
Overbooked
Publié le 28 sept. 2023 sur HotelsMy booking was an overbooking, so I ended up having a room that usually was for tour guides, very basic. It did have a private bathroom but had odor. Anyway, better than no place to sleep. Still appreciate the inn manager, and blame Hotels.com system for overbooking.
par un voyageur
An OK Hotel
Publié le 21 août 2023 sur HotelsThe hotel id getting a bit tired and could do with a bit of an upgrarde. It would have been nice to have tea/coffee making facilities in the rooms. The soap dispenser didn't work in our bathroom and the sliding door needed a good clean on the bathroom side. Otherwise can't complain.
par un voyageur
Publié le 21 août 2023 sur Expedia
par un voyageur
Publié le 16 juill. 2023 sur Expedia
Location is good. Near a supermarket. No TV in the room.
par un voyageur
Publié le 16 avr. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
17 avr. 2023 par Rozanne, Gestion de l’hôtel
Dear Guest,Thank you very much for your review.Kind regards,Dunedin Star Reservations
par un voyageur
Publié le 25 févr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
17 avr. 2023 par Rozanne, Gestion de l’hôtel
Dear Guest,Thank you very much for your review.Kind regards,Dunedin Star Reservations
par un voyageur
Publié le 4 janv. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
17 avr. 2023 par Rozanne, Gestion de l’hôtel
Dear Guest,Thank you very much for your review.Kind regards,Dunedin Star Reservations
par un voyageur
Publié le 15 déc. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
22 déc. 2020 par Barbara, Gestion de l’hôtel
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