Note fondée sur 7 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
2,8 Service et personnel
3,0 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Regine de Mâcon
Trop excentré
Publié le 28 déc. 2014 sur HotelsSeahorse Guesthouse offre des prestations satisfaisantes, mais présente le gros défaut d'être loin de tout. Pas un magasin aux alentours, et pas de service de bus pour se rendre au centre ville
par un voyageur
Publié le 1 avr. 2024 sur Hotels
par deon
Bad experience
Publié le 14 août 2017 sur HotelsOver price and over rated
Commentaires de Gestion de l’hôtel
21 août 2017
Dear Deon,
We are sorry that you have had a bad experience with us.
If you do compare the prices of other lodges in the same vicinity, you will see that we are the lowest priced.
As you do not mention which type of accommodation you did stay in in while with us, allow me to explain that we do have the budget units, which is were we think you could have stayed and then we do have the new wing on the first floor which is upgraded.
Please do try our upgraded units next time you visit Swakopmund.
Once again, we are sorry that you have had a negative stay with us, we can assure you that we do try our utmost to accommodate all our guests in the best possible manner.
We wish you a pleasant day.
Best regards,
Management
par un voyageur de France
Disaster
Publié le 16 janv. 2017 sur Expedia
Pour : Absolutely nothing (except the cleaning lady found my glasses)
Contre : Absolutely evrything
Emplacement : Long way from town
The Expedia booking details were incorrect, with a wrong picture of the room I booked. So it turned out to be smaller with less space, no chairs etc. the details said 'room with a view' but I don't consider a brick wall 'a view'. The room smelled, and the bathroom smelled of drains. The TV was an old cathode ray TV balanced 10 feet off the ground on top of a wardrobe. Not all channels worked. the bed had no headboard, and as there were no chairs the only way to watch TV - if you could see it from that distance - was to lie prone on the bed. The hotel details say there's a lounge/bar. there isn't. WiFi wasn't working in the rooms either. the reception area reeked of smoke - a bad advertisement for a hospitality establishment which are supposed to be smoke free.
I complained after the first night (who wouldn't) and the management offered me another room, if I paid extra! The manager was defensive and wanted to blame Expedia. I decided to leave, but he refused to refund the two nights remaining.
par Rienie
Publié le 8 janv. 2017 sur Hotels
par Richard George de Rehoboth
Sleep in the sound of the waves!
Publié le 13 juill. 2016 sur HotelsThe budget rooms need some tlc,overall appearance is clean, toiletpot did not work properly! Management is friendly!Location great.will visit again but not the budget rooms!
par Reaan de Johannesburg, South Africa
Good Value for Money
Publié le 26 août 2014 sur HotelsVery good guesthouse in a very good neighbourhood in Swakopmund. Rooms are neat. The reception office however smelled like cigarettes, but no problem with rooms - very clear and comfortable
