Note fondée sur 971 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 avr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
16 mars 2023 par Kate Davies, General Manager, Gestion de l’hôtel
Dear Andrew,Thank you for this positive rating.We are very pleased you had a perfect stay.Again, thank you very much.We look forward to welcoming you again. Best regards,Kate Davies, General Manager
par un voyageur
Decent hotel at good price
Publié le 24 févr. 2018 sur HotelsHotel was good, convenient for our stay in Swansea visiting family. Location is a little noisy as it is next to a main dual carriageway into the city.
par un voyageur
halte à Swansea
Publié le 13 juin 2017 sur HotelsBon hotel, prope, , grande chambre, parking aisé et grand, bon petit dejeuner, bonne restauration
par un voyageur
Hôtel agréable
Publié le 21 mars 2016 sur HotelsHôtel agréable. Bonne insonorisation phonique. Chambre et salle de bains très propres. Petit déjeuner copieux varié pour un prix très raisonnable.
par jean-pierre de Villejuif
trop éloigné du centre
Publié le 3 avr. 2015 sur HotelsHotel trop éloigné du centre : 35 mn de marche pour aller dans les docks face au centre ville & 40mn de marche pour le " bus terminal " qui est en plein coeur de ville.Pas d'ordinateur à disposition alors que ns en avons eu partout ailleurs dans d'autres hôtels de la chaine Ibis.Personnel un peu froid à l'exception d'une jeune fille très souriante & chaleureuse qui ns a fait plaisir en nous parlant un peu français alors que ns parlons anglais.
par un voyageur
Publié le 19 août 2024 sur Expedia
Really enjoyed a relaxing stay. Staff very friendly food was good. Delicious breakfast hot and cold options. I slept well very affordable.
Commentaires de Gestion de l’hôtel
21 août 2024 par Manager, Gestion de l’hôtel
Dear Philippa, Thank you very much for your kind review.It's fantastic to hear you had a relaxing stay and found our staff to be friendly – we think they're pretty great too! Your praise for our delicious hot and cold breakfast options is much appreciated; our diverse spread really does set you up for the day, doesn't it? And there's nothing like a good night's sleep on our ibis Sweet Beds to recharge the batteries. We're thrilled to hear you found our services to be of great value.It would be a pleasure to welcome you back. Best wishes,Kate Davies, General Manager
par un voyageur
Publié le 18 août 2024 sur Expedia
Nice clean hotels bedroom okay
Commentaires de Gestion de l’hôtel
20 août 2024 par Kate Davies, General Manager, Gestion de l’hôtel
Dear Thomas, Thank you very much for this kind review of your recent stay.It's fantastic to hear that the cleanliness of our rooms met your expectations and that you found our hotel's condition to be top-notch. We're also thrilled that you felt well-served by our team; they work hard to make every stay special. Your kind words about the amenities are much appreciated, and we're glad you enjoyed the comforts of our ibis Sweet Bed. It sounds like you had a 'sweet' stay!We look forward to seeing you again soon.Best regards,Kate Davies, General Manager
par un voyageur
Publié le 10 août 2024 sur Expedia
Very happy with our stay
Commentaires de Gestion de l’hôtel
11 août 2024 par Kate Davies, General Manager, Gestion de l’hôtel
Dear Roger,Thank you for such a great review.We're thrilled to hear you had a 100% satisfying stay with us, and that the cleanliness and condition of our hotel met your expectations. Our team works tirelessly to ensure every guest experiences the comfort and quality we strive for. It's always a pleasure to see our service making a positive impact. Thanks for acknowledging the hard work put in to keep our standards high. We're glad you noticed!We look forward to welcoming you back on a future occasion. Best wishes,Kate Davies, General Manager
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Easy to book, no delays at Reception, helpful Staff, reliable WiFi, good breakfast, free parking.
Commentaires de Gestion de l’hôtel
1 août 2024 par Kate Davies, General Manager, Gestion de l’hôtel
Dear Elena,Thank you for such a positive review.We are delighted to hear that you appreciated our front desk service upon your arrival and found the room to be clean and well-equipped. Our team strives to provide a welcoming and comfortable stay for all our guests.We are glad that you had a good stay with us and we look forward to welcoming you back in the future.It would be our pleasure to have you return on another occasion. Very best wishes,Kate Davies, General Manager
par un voyageur
Publié le 23 juill. 2024 sur Hotels
It is a budget hotel, however did not expect to find dirty walls in a bedroom. The room had very unpleasant scent. We have a feeling some smoked in the room who used it before us.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Kate Davies, General Manager, Gestion de l’hôtel
Dear Inga, We would like to thank you for this review about your recent experience in our hotel.We're thrilled to hear that our service met your expectations and appreciate your kind words about our dedicated team. Your positive feedback truly means the world to us. We're also glad that you found value in our amenities like free car parking and Wi-Fi, which we're proud to offer. Regarding the cleanliness and scent in your room, we're genuinely sorry to hear that it wasn't up to our usual standards. While we don't have a record of smoking incidents, we take your comfort seriously and would have been keen to resolve any issues had we been made aware during your stay. Our housekeeping team works hard to ensure that every guest has a clean and comfortable environment, and we'll certainly look into your comments to ensure our high standards are maintained.We hope to welcome you back. Best wishes,Kate Davies, General Manager
