Note fondée sur 463 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 févr. 2020 sur Hotels
Très bien. Mais il y a des chauffages d'appoint dans la chambre, et le buffet du petit déjeuner est un peu léger...
par un voyageur
Small room suitable for one guest.
Publié le 21 sept. 2024 sur HotelsThe room was very small and not in the main building. There was no room to sit other than the bed. Otherwise, staff was very pleasant and the breakfast room stunning. Staff were helpful.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hayley Duty Manager, Gestion de l’hôtel
Thank you for your feedback! We're happy to hear that you enjoyed the service from our staff and the beautiful breakfast room. We apologize that the room size didn't meet your expectations this time. For your next visit, we recommend booking a room in the main building, which offers more spacious accommodations. We'd love to welcome you back!
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Beautiful building in the centre of Swansea. Room very comfortable
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hayley Duty Manager, Gestion de l’hôtel
Thank you for your review! We're glad you enjoyed your stay and appreciate your feedback. We hope to welcome you back soon!
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Lovely hotel. Great service. Nice breakfast. Good location for the marina.
Poor on-site parking. Free car park is very small and was rammed with cars when we arrived. We were obliged to use the paid car park nearby. A hotel of this quality with such high prices ought to have ample free parking. Not just a space the size of a postage stamp!
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hayley Duty Manager, Gestion de l’hôtel
Hi Ian,Thank you for your review! We're thrilled you enjoyed the hotel, service, and breakfast, as well as our convenient location near the marina. We apologize that our complimentary parking was full during your stay. As one of the few hotels that still offer free parking, we strive to provide this benefit to our guests, though, on rare occasions, the lot can reach capacity. We hope this won't deter you from visiting us again, and we'd love to welcome you back soon!
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hayley Duty Manager, Gestion de l’hôtel
Thank you for your review! We're glad you enjoyed your stay and appreciate your feedback. We hope to welcome you back soon!
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hayley Duty Manager, Gestion de l’hôtel
Thank you for your review! We're glad you enjoyed your stay and appreciate your feedback. We hope to welcome you back soon!
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Everything you could want and nothing to complain about
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hayley Duty Manager, Gestion de l’hôtel
Thank you for your review! We're glad you enjoyed your stay and appreciate your feedback. We hope to welcome you back soon!
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Great rooms, nice breakfast
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hayley Duty Manager, Gestion de l’hôtel
Thank you for your review! We're glad you enjoyed your stay and appreciate your feedback. We hope to welcome you back soon!
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Reece (sp?) Morgan went above and beyond to be helpful with any questions we had, which were many. Directions, restaurants, taxis, you name it. Very pleasant personality.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Hayley Duty Manager, Gestion de l’hôtel
Hi Lois,Thank you for taking the time to leave the feedback. I will make sure to pass your lovely comments onto Rhys.It was a pleasure meeting you both.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Well the staff are so helpful and professional
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Hayley Duty Manager, Gestion de l’hôtel
Hi Allan,Thank you for taking the time to leave a lovely review.We hope we get to welcome you back again soon.Warm regards
