Note fondée sur 467 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 févr. 2020 sur Hotels
Très bien. Mais il y a des chauffages d'appoint dans la chambre, et le buffet du petit déjeuner est un peu léger...
par un voyageur
Publié le 18 oct. 2024 sur Hotels
The main hotel was really nice, we stayed in one of the extra buildings nearby that belongs to the hotel so had to go across the road in the morning for breakfast. The breakfast was lovely and freshly cooked to order which makes a pleasant change. One of the staff Reece was very helpful and gave us lots of information. If we went again we would ask to stay in main hotel.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Hayley Duty Manager, Gestion de l’hôtel
Hi Sharon,Thank you for your lovely review! I’m glad you enjoyed your stay and our freshly cooked breakfast. I’ll be sure to pass on your kind words to Rhys. If you visit again, we’d be happy to help accommodate your request for a room in the main hotel.
par un voyageur de Rhyl
Publié le 10 oct. 2024 sur Expedia
Fantastic old building with history
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Hayley Duty Manager, Gestion de l’hôtel
Hi Anthony,Thank you for taking the time to leave a review! We're thrilled you appreciated the history and charm of our building. Hope to welcome you back again soon.
par un voyageur
Publié le 8 oct. 2024 sur Hotels
Lovely stay and the staff were great. Fantastic for town or the marina
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Hayley Duty Manager, Gestion de l’hôtel
Hi Andrew,Thank you for the kind words! We're glad you enjoyed your stay and our staff's service. Hope to welcome you back soon!
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hayley Duty Manager, Gestion de l’hôtel
Hi Paul,Thank you for taking the time to leave a review.We hope to welcome you back again soon.
par un voyageur
Small room suitable for one guest.
Publié le 21 sept. 2024 sur HotelsThe room was very small and not in the main building. There was no room to sit other than the bed. Otherwise, staff was very pleasant and the breakfast room stunning. Staff were helpful.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hayley Duty Manager, Gestion de l’hôtel
Thank you for your feedback! We're happy to hear that you enjoyed the service from our staff and the beautiful breakfast room. We apologize that the room size didn't meet your expectations this time. For your next visit, we recommend booking a room in the main building, which offers more spacious accommodations. We'd love to welcome you back!
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Beautiful building in the centre of Swansea. Room very comfortable
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hayley Duty Manager, Gestion de l’hôtel
Thank you for your review! We're glad you enjoyed your stay and appreciate your feedback. We hope to welcome you back soon!
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Lovely hotel. Great service. Nice breakfast. Good location for the marina.
Poor on-site parking. Free car park is very small and was rammed with cars when we arrived. We were obliged to use the paid car park nearby. A hotel of this quality with such high prices ought to have ample free parking. Not just a space the size of a postage stamp!
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hayley Duty Manager, Gestion de l’hôtel
Hi Ian,Thank you for your review! We're thrilled you enjoyed the hotel, service, and breakfast, as well as our convenient location near the marina. We apologize that our complimentary parking was full during your stay. As one of the few hotels that still offer free parking, we strive to provide this benefit to our guests, though, on rare occasions, the lot can reach capacity. We hope this won't deter you from visiting us again, and we'd love to welcome you back soon!
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hayley Duty Manager, Gestion de l’hôtel
Thank you for your review! We're glad you enjoyed your stay and appreciate your feedback. We hope to welcome you back soon!
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hayley Duty Manager, Gestion de l’hôtel
Thank you for your review! We're glad you enjoyed your stay and appreciate your feedback. We hope to welcome you back soon!
