Note fondée sur 45 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 mars 2020 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2020 par Lindsay, Gestion de l’hôtel
Thanks so much for the great rating, and we hope to see you again soon!
par un voyageur
Publié le 19 nov. 2019 sur Expedia
The rooms were beautiful, we came for a wedding and everything was great, apart from one barmaid serving in the marquee that looked like she didn't want to be there. We asked for drinks and she kept saying they didn't have it when we could see the bottle behind her.
Reception staff were so so friendly and the wedding was great. Breakfast was lovely and the inside of the hotel was amazing especially the ceremony room and breakfast room.
We definitely will be back to visit with our family.
Commentaires de Gestion de l’hôtel
13 déc. 2019 par Lindsay, Gestion de l’hôtel
Thank you for your feedback and we're glad you enjoyed your stay. We have passed on the information to our weddings team, who will speak to the barmaid, and thank you for making us aware.
par un voyageur
Poor choice
Publié le 12 nov. 2019 sur HotelsMade to feel slightly unwelcome as the hotel caters for weddings ( both days) and normal guests are quite simply treated as second class citizens - example - being locked out of the lounge ( only comfy seats in the hotel) as the wedding party were using it.
Add to this other wedding related disappointments like the 5:30 check-in time and it’s a big no from me.
Commentaires de Gestion de l’hôtel
13 déc. 2019 par Lindsay, Gestion de l’hôtel
We're sorry that you felt second class- this is certainly not the case and the hotel values all of its guests.
par un voyageur
Publié le 19 oct. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
24 oct. 2019 par Lindsay, Gestion de l’hôtel
Thank you for your review and we hope to see you again soon!
par un voyageur
Publié le 21 sept. 2019 sur Expedia
Liked the property overall, stunning views. Downside no disabled assistance at any entrance to the reception, no lifts to rooms as their are no floor level rooms in the hotel. Not really suitable for disabled people they should advertise the fact. Loved the hotel but would not use again for the above reasons.
Commentaires de Gestion de l’hôtel
21 sept. 2019 par Lindsay, Gestion de l’hôtel
Due to the age and building restrictions around the main hotel building, which is a listed building, we are not able to adapt some things as other, newer buildings might be able to. We're sorry that you found the access not to be suitable- we do have alternative access and rooms that can have adapted entry in other areas of our property- most of our guests with disabilities let us know in advance and we advise them personally and provide a personalised service suited to them.
par un voyageur de Cardiff
Publié le 7 sept. 2019 sur Expedia
Cannot fault the location, wonderful sea views at breakfast. I stayed in one of the secret garden pods. A few issues with cleanliness which were only minor but disappointing all the same given the price and detracted from what was comfortable stay. I would say you are certainly paying for the location rather than the property itself but I can’t deny that the location is worth it! My tip would be to book directly with the hotel as there are deals to be had which aren’t available via online third party booking sites.
par un voyageur
fantastic stop off
Publié le 27 août 2019 sur HotelsWe only stayed one night whilst touring round Wales, what a fantastic find - great hotel in a stunning location - will definitely be back
Commentaires de Gestion de l’hôtel
27 août 2019 par Lindsay, Gestion de l’hôtel
Thank you for your really excellent review- and we're so glad you enjoyed your stay with us! We look forward to seeing you again!
par un voyageur
Publié le 24 août 2019 sur Hotels
par un voyageur
Simply Perfect
Publié le 16 août 2019 sur HotelsHotel not ideal for less abled people due to steep stairs and no lift.This is the only complaint. Otherwise it was absolutely wonderful. The room was comfortable and had an amazing sea view to wake up to. Dining area is soo romantic if that's what your looking for with it's exposed tree trunks supporting the roof and fireplace with tealight candles on every table accompanied by ambient spot lighting. Food was delicious and vast and staff were extremely pleasant and helpful. The hotel itself is in an idealic position overlooking Oxwich Bay with breathtaking views and set in delightful grounds. I highly recommend.
Commentaires de Gestion de l’hôtel
16 août 2019 par Lindsay, Gestion de l’hôtel
Thank you for the amazing review, we hope you'll come back and see us again soon!
par un voyageur
All perfect!
Publié le 9 août 2019 sur HomeAwayWonderful experience, would like to come back