Note fondée sur 7 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Nice location
Publié le 13 oct. 2024 sur HomeAwayThe house has a great layout and was very spacious for our group. The property could definitely use some TLC. Furniture could use a cleaning or be replaced and the house could use a deep clean.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback Rodney. We appreciate your suggestions for improving the property and will be sure to alert the homeowner for consideration of future improvements to the home. Our goal is to provide a comfortable and well-maintained experience for all our guests. We hope you had an otherwise enjoyable stay, and we look forward to the opportunity to host you again in the future. Madison, Railey Vacations
par un voyageur
Exceeding Expectations Lake , spoke for itself the name was very fitting
Publié le 22 août 2024 sur HomeAwayThe place was more than we expected my family & myself enjoyed it so much they didn’t want to leave and they can’t wait to return again was very clean , spacious & very comfortable would love to make this our new vacation tradition.5 Stars Michelle Herbert & Family
Commentaires de Gestion de l’hôtel
22 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for the wonderful review Michelle! We are thrilled to hear that your stay exceeded your expectations and that your family enjoyed the cleanliness, spaciousness, and comfort of our accommodations. It's truly gratifying to know that you had such a fantastic time and that you're considering making this your new vacation tradition. We look forward to welcoming you back again in the future. Your five-star rating is greatly appreciated, and we're honored to have provided you with an exceptional experience. Madison, Railey Vacations
par un voyageur
Publié le 28 janv. 2024 sur Expedia
This house is amazing!! It’s huge and was perfect for our girls winter getaway. The water has a rotten smell to it which I am assuming is the well. But other than that we had no complaints. The indoor pool is incredible. The whole room is heated like a sauna which was amazing. We will definitely stay here again.
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Author, Gestion de l’hôtel
Love to hear that you had an awesome time with us, Chelsey! It’s great to hear that the home, location, and amenities all came together for a great vacation experience. Thanks for the review and please come see us again soon! Madison, Railey Vacations
par un voyageur
Guys Trip
Publié le 12 juin 2023 sur HomeAwayThis property was perfect for our guys getaway. The location was close to everything and the house gave us exactly the spot we needed. If we ever had back we will definitely try to stay here.
par un voyageur
Exceeding Expectations
Publié le 17 juill. 2020 sur HomeAwayHaving the pool made the week great along with being able to spend time with family. It was also great to have so many bathrooms - no waiting... Boat & kayak access to Deep Creek Lake was not easily done from the house location & there was a boat in the slip we were assigned the entire week.
par un voyageur de Pittsburgh PA
Nice home in great location
Publié le 20 août 2018 sur HomeAwayHouse was as described. Rooms very nice having private bathrooms for every bedroom. One bedroom on top floor had no closet. In accommodated my family well. Did not get a lot of use from the pool as they seemed to come daily and add chemicals. Water was cloudy when we first arrived. It would be great to be able to access the outdoor fire pit area from the pool. Was a pain to have to walk upstairs and around to get outside. Decks were great. Kitchen was wonderful. One ice maker not working. When we arrived carpet by laundry room was soaked. We did call maintenance and they seemed to know exactly what the cause was. They did come the next day with huge fans and dehumidifier that ran constantly very loud. Be aware there was no paper towels, hand or dish soap, dishwasher detergent to get started. All in all I would recommend this home to families with large groups. Minor things but we did enjoy our stay.
Commentaires de Gestion de l’hôtel
9 juill. 2023 par VrboOwner, Gestion de l’hôtel
Hi Susan-
Thanks for sharing your experience! We are so happy to hear that you enjoyed your vacation. We do want to confirm a few elements of your review for the future. We do send a pool technician out daily to all of our pool homes-- as do all rental homes in the area. This ensures a clean, safe pool and it is absolutely safe to go swimming each and every day of your stay. Secondly, you are correct that we do not provide paper towels, hand or dish soap, or dishwasher detergent (or toilet paper). We do our best to inform all arrivals of what is provided/what is not provided, but we apologize if we were not able to communicate this information to you clearly in advance of your arrival.
It's so wonderful to be able to gather a large group together and have everyone feel comfortable and at home. Thanks again for sharing your thoughts with us. We hope to see you all again soon-
Your Friends at Railey Mountain Lake Vacations
par un voyageur
Great house, repairs needed.
Publié le 20 juill. 2018 sur HomeAwayThe house was large enough for all our guests and the pool was a nice addition. However, there were quite a few "little things" that needed repair. Broken ice maker in one refrigerator, broken screen door lying on deck, no remote for one TV in bedroom on main level, leaking toilet, trickling showers, broken chairs at firepit, etc. Some items were fixed while we were there, but many were not. The house looks like its rented for the whole summer. Property manage would do better to close it for a week, make all the repairs and then renters may be happier. We did not let the small stuff ruin our trip though. We had a great time.
Commentaires de Gestion de l’hôtel
9 juill. 2023 par VrboOwner, Gestion de l’hôtel
Hello Melissa-
Thank you for sharing your feedback with us. Direct, specific feedback such as this makes a big difference in our ability to grow and improve. We will certainly take a closer look at the little details in this home as we know that little details often make a big impact. We want this exception property to shine as brightly as possible! Thank you again-
Railey Vacations
