Note fondée sur 410 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 déc. 2024
Requested with reservation, first floor and assessable for my husbands needs-got neither. Got the 3rd (top) floor and far away from the elevator. The room and beds were ok but the bathroom needs new grout (very moldy) and the floor tile was just old, worn out and dirty looking. The toilet was very low and difficult for my husband. I didn’t eat breakfast but my husband said it was good. We stayed one night.
par un voyageur
Publié le 18 sept. 2024 sur Hotels
par un voyageur
Publié le 7 sept. 2024 sur Hotels
We were not notified that the pool was out of service when we booked our reservation. Very Disappointing.
par un voyageur
Publié le 31 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Shelly Shaffer, Gestion de l’hôtel
Good morning, Eddie, Thank you for your review. We are happy to hear that you enjoyed your stay at the Holiday Inn Express and Suites in Sweetwater TN. We hope to see you again soon. Please let us know if you have anything.
par un voyageur
Publié le 31 août 2024 sur Expedia
Room was fine but the bed was hard as a rock and the carpet was dirty looking. Other than that it was a ok place to stay.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Shelly Shaffer, Gestion de l’hôtel
Good morning, Scott, Thank you for your review. I apologize that your bed was not comfortable. I wish I would have known, and I would have moved you to a more comfortable bed. We hope to see you again soon. Please let me know if there is anything I can do.
par un voyageur
Would stay again but needs some room touchups.
Publié le 31 août 2024 sur HotelsRoom was very large for 2 adults & our 3 sons. 2 queens beds were comfortable but the sofa bed was needing to be replaced. Bathroom needed attention. Shower head needed replaced. Walls needed repaired and painted. Breakfast options were excellent.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Shelly Shaffer, Gestion de l’hôtel
Good morning, Missy, Thank you for your review. I do apologize that your stay was not enjoyable, I have let maintenance know of the issues and he is looking into them. Thank you for letting us know and we hope to see you again.
par un voyageur
Publié le 25 août 2024 sur Expedia
The staff was great. Christine was so nice and helpful. We had an issues at check in with the room we were given, but she fixed it immediately. The room was in need of repair and it smelled like wet carpet, but the beds were comfortable and it was convenient.
par un voyageur
Great staff!
Publié le 22 août 2024 sur HotelsThe people were amazing! All very kind and helpful. Every thing was clean and the breakfast was great. The hotel itself needs a lot of repairs and upkeep and maintenance.
par un voyageur
Publié le 18 août 2024 sur Expedia
The room smelled of mold/mildew. The shower was not clean it had other people’s hair in it. The hotel itself is dated. The pool was closed but was not mentioned on site. And sadly the pancake machine was broken :(
par un voyageur
Publié le 14 août 2024 sur Expedia
