Note fondée sur 270 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,0 sur 5
85 % des clients le recommandent
4,0 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur de Millbrook

Publié le 26 sept. 2024
Nice place for a one night stay.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Nancy Y., Gestion de l’hôtel
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
4 sur 5
par un voyageur

Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Max,Thank you for positively rating your stay!Lilith#Team6
3 sur 5
par un voyageur

Publié le 18 sept. 2024 sur Expedia
It was close to the interstate made it easy to get to work
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Damion, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Natalie #Team6
5 sur 5
par un voyageur

Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Carlos, Thank you for the 5-star rating! Natalie #Team6
5 sur 5
par un voyageur

Publié le 13 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Juan, Thank you for the 5-star rating! Natalie #Team6
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 9 sept. 2024 sur Hotels
1 sur 5
par un voyageur

Publié le 26 août 2024 sur Hotels
Wont stay here again first the staff was rude, when we finally got to our room it was not what we had paid for. They said there was nothing they could do, the sheets had stains on them and was just overall dirty
Commentaires de Gestion de l’hôtel
29 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Traveler, We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations. We would greatly appreciate the opportunity to further discuss your experience. Please reach out to us at your earliest convenience. Your feedback will aid us in regaining your trust and in welcoming you back for a more enjoyable stay. Once again, we extend our sincerest apologies for any inconvenience caused. Kaur J. #team6
1 sur 5
par un voyageur

Publié le 25 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Daryl, Thank you for your rating. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable to us, and we would appreciate hearing more about your stay so we can address any concerns you may have had. Please feel free to reach out to us.Kaur J. #team6
1 sur 5
par un voyageur

Moisture problem

Publié le 23 août 2024 sur Hotels
The room smelled very musty. It seems the A/C unit was leaking within the exterior wall. The water was traveling into the room and seeping up through the cracks in the flooring. MOLD. EW.
Commentaires de Gestion de l’hôtel
29 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi MB, We appreciate you taking the time to provide us with your feedback. We regret that your experience with us did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused. Your concerns are of utmost importance to us, and we are fully dedicated to addressing them in a timely manner. To gain a better understanding of the specific issues you encountered, we kindly request that you reach out to us. Thank you for bringing these matters to our attention, and we look forward to the possibility of resolving them.Kaur J. #team6
3 sur 5
par un voyageur

Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Shelley, Thank you very much for taking the time to share your feedback with us. It means a lot to us, and we truly hope that you had a great experience with us. If there are any areas where we can make improvements or if you have specific feedback you would like to share, please do not hesitate to contact us. We are looking forward to the opportunity to serve you again in the future!Kaur J. #team6