Note fondée sur 966 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 août 2024 sur Hotels
Étape de transition avant un retour à la maison. La qualité de cette chaîne d'hôtel est au rendez-vous. Le petit plus les cookies offerts au check in. Grande chambre. Seuls bémols le réfrigérateur ne fonctionnait pas et je préfère une vraie cabine de douche plutôt qu'une douche mal agencée avec une baignoire et un rideau de douche.
Commentaires de Gestion de l’hôtel
10 août 2024 par Francyla Da Costa, Gestion de l’hôtel
Dear Herve,Thank you for sharing your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the quality of our hotel and appreciated the welcome cookies and the spacious room.We sincerely apologize for the inconvenience you experienced with the refrigerator and the shower design. Your comments are valuable to us, and we will certainly address these issues with our team to ensure a better experience for our future guests.We hope to have the pleasure of welcoming you back and providing you with an even more enjoyable stay.Kind Regards,Francyla Da CostaReception Team Member
par Patrice
Enjoy the Double Tree over booking policy
Publié le 19 sept. 2017 sur HotelsCancelation of my reservation. I had to go to a shabby hotel in downtown at 3AM without any compensation.... and for the same rate.
Deplorable
Recommandé
pour Tout le mondepar un voyageur de Bordeaux
Friendly and classy hôtel in the West country
Publié le 24 juill. 2017 sur ExpediaOuyr family room was comfortable, the staff was welcoming. Great breakfast buffet as well.
par André-Ginette de Canada
Excellent choix
Publié le 16 mai 2014 sur HotelsTrès bonne qualité-prix
par un voyageur
Publié le 19 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Claret Rodrigues - Reception Team., Gestion de l’hôtel
Dear Nick,Thank you for taking the time to share your wonderful review! We are truly delighted to hear that you had an excellent stay with us. Your positive feedback is very encouraging, and it motivates our team to continue delivering the best possible service.It was a pleasure to have you as our guest, and we hope to welcome you back soon for another exceptional experience.Warm Regards,
par un voyageur
Nice hotel, beds are terrible
Publié le 10 oct. 2024 sur HotelsThe bed was terrible! The entire base was unstable and noisy and made it difficult to sleep!
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Lynn, Gestion de l’hôtel
Dear Alan,Thank you for sharing your feedback with us. We sincerely apologize for the discomfort you experienced with the bed during your stay. We understand how important a good night's sleep is, and we are currently in the process of gradually upgrading our beds to improve the overall comfort for our guests.We truly appreciate your understanding and hope to welcome you back in the future for a much more comfortable experience.Warm regards,Lynn MonteiroReception
par un voyageur
Publié le 8 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par lynn M, Gestion de l’hôtel
Dear Kim,Thank you so much for your feedback and for rating us 8/10! We're glad you enjoyed your stay and appreciate your support. If there's anything we can do to make your next visit even better, we'd love to hear your thoughts. We hope to welcome you back soon!Kind Regards,Lynn MReception
par un voyageur
Publié le 8 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par lynn M, Gestion de l’hôtel
Dear Simon,Thank you so much for your feedback and for rating us 8/10! We're glad you enjoyed your stay and appreciate your support. If there's anything we can do to make your next visit even better, we'd love to hear your thoughts.We hope to welcome you back soon!Kind Regards,Lynn Monteiro
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Very nice hotel
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Francyla Da Costa, Gestion de l’hôtel
Dear Jayne,Thank you for taking the time to rate your stay with us. We’re glad to see you had a positive experience, and we truly appreciate your 4 out of 5 rating. If you have any additional feedback or suggestions on how we can make your next visit even better, we would love to hear from you.We look forward to welcoming you back soon.Kind Regards,Francyla Da Costa Reception Team Member
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Nice comfy room.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Claret Rodrigues, Reception Team, Gestion de l’hôtel
Dear Stephen,Thank you for your kind feedback! We are delighted to hear that you found the room comfortable. Your satisfaction is our top priority, and we look forward to welcoming you again in the future.Best regards,
