Note fondée sur 276 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 août 2024 sur Expedia
No TV. They said a bird flew into their dish. Also the flooring in the rooms had lifted spots. The beds and pillows were very nice.
Commentaires de Gestion de l’hôtel
5 août 2024 par gm, Gestion de l’hôtel
John,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced due to the TV outage. Unfortunately, a recent power outage impacted our TV system, and we are actively working to restore it as quickly as possible.We appreciate your comments about the loose boards on your floor. Please be assured that our maintenance team has been notified and will address this issue promptly to ensure the comfort and safety of our guests.We are glad to hear that you found our beds and pillows to be comfortable. Providing a restful and pleasant stay is very important to us, and we are pleased that this aspect of your experience met your expectations.Thank you for bringing these issues to our attention. We hope to have the opportunity to welcome you back in the future for a flawless stay.
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par gm, Gestion de l’hôtel
Thank you for staying with us! If there is anything we could have done to make your stay better please let us know.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Great hotel stay - more than I expected!
Commentaires de Gestion de l’hôtel
27 juill. 2024 par gm, Gestion de l’hôtel
Thank you so much for your wonderful review! We're thrilled to hear that your stay exceeded your expectations. Providing our guests with exceptional experiences is our top priority, and it's always rewarding to know when we've succeeded. We look forward to welcoming you back on your next visit!
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juill. 2024 par gm, Gestion de l’hôtel
We are glad you enjoyed your stay! Thank you for choosing to stay with us. Safe travels until you visit again!
par un voyageur
Publié le 14 juill. 2024 sur Expedia
Staff was great and very welcoming. Our room had automated blackout shades and that is a luxury at any hotel. Beds extremely comfortable and the hot water in the shower was the perfect temperature. The area is very nice and safe.
Commentaires de Gestion de l’hôtel
14 juill. 2024 par gm, Gestion de l’hôtel
Thank you so much for your kind review! We're delighted to hear that you enjoyed your stay with us. It's wonderful to know that our staff made you feel welcome and that you appreciated the automated blackout shades, comfortable bed, and perfectly tempered shower. We look forward to welcoming you back soon!
par un voyageur
Publié le 14 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 juill. 2024 par gm, Gestion de l’hôtel
Thank you for staying with us!
par un voyageur
Publié le 12 juill. 2024 sur Expedia
Very friendly staff. Great breakfast.
Commentaires de Gestion de l’hôtel
13 juill. 2024 par gm, Gestion de l’hôtel
Thank you for staying with us. I am happy to hear that you enjoyed our breakfast. I will share your comments with my staff. They do a great job of welcoming our guests and appreciate your kindness.
par un voyageur
Publié le 3 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 juill. 2024 par hotel gm, Gestion de l’hôtel
Thank you for your perfect score! We’re delighted to hear that you had an exceptional stay with us. Your feedback is incredibly encouraging for our team. We look forward to welcoming you back on your next visit!
par un voyageur
Publié le 30 juin 2024 sur Expedia
Staff was helpful. Breakfast was average. The first rm we were in had a very uneven floor. The room also had an odor. We asked to change rooms and the second room was fine. The front desk lady was helpful. The beds were average. The temperature control was good.
For the price, we were disappointed with the quality.
Commentaires de Gestion de l’hôtel
1 juill. 2024 par hotel gm, Gestion de l’hôtel
Ann,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our staff helpful and that the second room met your expectations.However, we apologize for the issues you encountered with the first room, including the uneven floor and slight odor. Your comments about the breakfast and the bed quality are also noted. We continually strive to improve our offerings and your input is invaluable in this process.We appreciate your kind words about our front desk staff and are glad the room temperature was satisfactory. We are sorry to hear that the overall quality did not meet your expectations for the price, and we will use your feedback to make necessary improvements.Thank you for choosing to stay with us. We hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 26 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 juill. 2024 par gm, Gestion de l’hôtel
Thank you for staying with us!
