Note fondée sur 459 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 août 2024 sur Expedia
Hotel is quiet. Staff was extremely helpful.
Commentaires de Gestion de l’hôtel
23 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Mary, We appreciate for your kind words and positive feedback! Your satisfaction is our top priority and knowing that we succeeded in providing you with a wonderful experience means a lot to us. We truly value your feedback and appreciate you sharing your experience with us. We cannot wait to welcome you back soon for another visit.Kaur J. #team6
par un voyageur
Publié le 14 août 2024 sur Expedia
Very nice
Commentaires de Gestion de l’hôtel
16 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Dakota, Thank you for the great rating!! We look forward to providing your future lodging needs. Kaur J. #team6
par un voyageur
Publié le 9 août 2024 sur Expedia
Dump 61 a night should been 50. Bed hard, refrigerator door would not close so they shut it off put towels in it so wouldn't leak out. Better be short person taking shower, have the wand you have to use.
Commentaires de Gestion de l’hôtel
12 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Derek, We are grateful for your feedback and are saddened to learn about your recent experience while visiting our location. We deeply apologize for any inconvenience or dissatisfaction it caused. Your feedback means a great deal to us, and we take it very seriously. We are eager to understand your specific concerns so that we can promptly address them and enhance our services in the future. Please contact us to discuss this matter further. Once again, we regret not meeting your expectations and appreciate you bringing this to our attention. We aim to make things right and earn back your trust. Natalie #team6
par un voyageur de Kearneysville
Publié le 8 août 2024 sur Expedia
Very nice rest stop as i was traveling.
Commentaires de Gestion de l’hôtel
8 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Kenneth, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6
par un voyageur
Publié le 4 août 2024 sur Hotels
The shower rod was already broken in the bathroom..Not much of a shower curtain to block water from coming out only issues seen..But otherwise it was ok.
Commentaires de Gestion de l’hôtel
7 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Shauna,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Maz K. #Team6
par un voyageur
Publié le 30 juill. 2024 sur Expedia
This is a basic non frills property but it's clean and safe. And the price is very reasonable. I would stay again.
Commentaires de Gestion de l’hôtel
1 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Debra, We appreciate for your kind words and positive feedback! Your satisfaction is our top priority and knowing that we succeeded in providing you with a wonderful experience means a lot to us. We truly value your feedback and appreciate you sharing your experience with us.We cannot wait to welcome you back soon for another visit.Natalie #team6
par un voyageur
Publié le 28 juill. 2024 sur Expedia
par un voyageur
Okay
Publié le 24 juill. 2024 sur HotelsOverall it was a good stay. I have to admit that this was the first hotel I stayed in that doesn’t offer in room coffee. Also it has the most unmanned front desk.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Judith, Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6
par un voyageur
Publié le 21 juill. 2024 sur Hotels
par un voyageur
Publié le 16 juill. 2024 sur Expedia
I would avoid this property in the summer. When I stepped into my room it was uncomfortably warm, and upon checking the AC unit I realized why: it had stopped with an "E9" error. And that's when I remembered staying at this same motel before and encountering the same problem in other rooms: the AC unit needs to be turned off and then on again, but will only work for a half-hour before it stops and displays that same E9 error.
I woke up a few times during the night (hard to sleep in such a hot room) to reset the AC unit, but the room was still uncomfortable in the morning. I asked the front desk clerk about it, and she said, "Oh, is it doing that again?" Clearly this is a known issue which has plagued this hotel for *years*, and still isn't fixed.
Avoid during any month you think you might want working AC. And since the same unit controls the heat, I wouldn't be confident it would work in the winter...
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi John,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
