Note fondée sur 982 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Good choice perfectly situated
Publié le 1 mai 2019 sur HotelsWell equipped apartments in Surry Hills. Reliable free Wi-Fi. Friendly staff
par un voyageur
Publié le 17 sept. 2018 sur Hotels
Séjour agréable, confort et service au top.
Commentaires de Gestion de l’hôtel
23 sept. 2018 par WJones, Gestion de l’hôtel
Dear Valérie,
I would like to thank you for taking the time to provide such a strong review of Fraser Suites Sydney. It was our pleasure having you stay with us, and hope you choose to stay with us again in the future.
Sincerely,
Will Jones
Assistant Manager
par un voyageur
Reliable, clean, efficient
Publié le 19 avr. 2018 sur HotelsVery clean hotel with spacious, comfortable rooms.
Good bed and good showers - sound proofing of the doors could be a tad better and there could be more sockets/USB entries, but apart from that a well appointed hotel, with friendly staff, a nice pool and gym area located a few minutes walk from many of Sydney's sites and easily accessible from the airport or by public transportation.
Commentaires de Gestion de l’hôtel
28 avr. 2018 par Tate Manduku, Operations Manager , Gestion de l’hôtel
Thank you for being our guests and choosing us for your visit to our beautiful city. We are delighted to have had the opportunity to serve you. Please connect with us on Instagram - #frasersuitessydney, to hear about upcoming specials competitions we have. Sincerely Tatenda Manduku
par un voyageur
Pas un vrai 5 étoile
Publié le 19 sept. 2016 sur HotelsAccueil très froid et indélicat: l'hôtesse d'accueil n'a pas réussi à trouver notre réservation pourtant effectuée sur le site 3 mois auparavant et nous n'avons pas pu effectuer un Check in avant 15h00. Bon point: nos bagages étaient dans la chambre à notre arrivée. Point négatif: le minibar n'avait pas etait vérifié et une bouteilleétait restée à moitié consommée par le client précédent. Chambre magnifique et décoration design. Situation exceptionnelle à 2 pas de Darling Harbour. Un spa de belle qualité dommage que le sauna est été en travaux. Cet hotel reste cher rapport qualité prix.
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Well located, walkable to everything. Nice shopping and dining experience around property. Employees are super friendly. The most important thing is that the suite is really spacious!
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Connie Ho, Front Office Manager , Gestion de l’hôtel
Dear YE, Thank you for your fantastic review! We're delighted to hear that you enjoyed our location, shopping, and dining options, as well as our friendly staff. It's great to know you found the suite spacious! We hope to welcome you back soon for another enjoyable stay!Warm regards, Connie Ho
par un voyageur
Publié le 3 oct. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
4 oct. 2024 par William R, Gestion de l’hôtel
Dear Greg. Thank you for choosing Fraser Suites Sydney. We appreciate you taking the time to share your feedback with us via Wotif. Based on your 5 star review we are delighted to hear that you have enjoyed an exceptional stay with us. At Fraser Suites Sydney we pride ourselves on delivering a personalized and memorable experience each and every time. We look forward to welcoming you back again in the near future. Kind Regards. William R
par un voyageur
Publié le 1 oct. 2024 sur Wotif
Great location
Commentaires de Gestion de l’hôtel
4 oct. 2024 par William R, Gestion de l’hôtel
Dear Karen. Thank you for choosing Fraser Suites Sydney. We appreciate you taking the time to share your feedback with us via Wotif. Based on your 5 star review we are delighted to hear that you have enjoyed an exceptional stay with us. At Fraser Suites Sydney we pride ourselves on delivering a personalized and memorable experience each and every time. We look forward to welcoming you back again in the near future. Kind Regards. William R
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par William R, Gestion de l’hôtel
Dear Thomas. Thank you for choosing Fraser Suites Sydney. We appreciate you taking the time to share your feedback with us via Expedia. Based on your positive review we are delighted to hear that you have enjoyed an exceptional stay with us. At Fraser Suites Sydney we pride ourselves on delivering a personalized and memorable experience each and every time. We look forward to welcoming you back again in the near future. Kind Regards. William R
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par William R, Gestion de l’hôtel
Dear Younju. Thank you for choosing Fraser Suites Sydney. We appreciate you taking the time to share your feedback with us via Hotels.com. Based on your positive review we are delighted to hear that you have enjoyed an exceptional stay with us. At Fraser Suites Sydney we pride ourselves on delivering a personalized and memorable experience each and every time. We look forward to welcoming you back again in the near future. Kind Regards. William R
par un voyageur
Publié le 10 sept. 2024 sur Expedia
The reception desk staff were unfriendly - the suite was ill-equipped for a short stay, no in-room service for late arrivals, and nowhere to buy food in a safe nearby vicinity. The bed was uncomfortable, and no bottled water was available on arrival.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par William R, Gestion de l’hôtel
Dear Patricia. Thank you for choosing Fraser Suites Sydney. We appreciate you taking the time to share your feedback with us via Expedia. We are saddened to hear that your overall stay did not live up to your expectation. Your constructive feedback regarding the service and the in room amenities has been shared with the responsible departments for review and we will certainly make the necessary changes to improve our future product and service offering. We hope to get another opportunity in the future to redeem ourselves and impress you. Kind Regards. William R
