Note fondée sur 156 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 mars 2023 sur Hotels
Très bon accueil lors de notre séjour,
La responsable de l’accueil ainsi que les femmes de ménage ont tout fait pour nous rendre le séjour agréable et nous conseiller sur les lieux à visiter.
Les locaux sont vieillissants mais très propres.
Le seul point négatif est le manque de réseau WI FI !!!!
Très bon rapport qualité prix pour ce motel.
Nous recommandons sans hésiter
par un voyageur
Publié le 23 sept. 2024 sur Expedia
The night we stayed was the night before the official opening of the new undercover dining/drinking outside area, which is very large and very nicely laid out. The had a performer singing in the newly laid grassed area set further away but near our upstairs motel room. Even when having dinner, it was difficult to hear the others at our table. We needed an early night but the music was so loud in our room, we decided to watch television as we wouldn't have been able to sleep. I did ring reception and left a message but no-one rang back. I then contacted the restaurant and was told it would be 10pm before he finished. The musician was very good though. The next morning we were woken by traffic noise at 5.30am. The recorded music in the bistro started at 7am which we could heard from our room.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Reception, Gestion de l’hôtel
Hella, we appreciate your feedback and are sorry to hear about the noise disturbances during your stay. We’re glad you enjoyed the new dining area and the performer. Your comments will help us improve the guest experience as we finalize our opening. Thank you for sharing your thoughts!
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Reception, Gestion de l’hôtel
Thanks for the rating Digin! We're glad you enjoyed your time with us and can't wait to host you again soon :)
par un voyageur de Woongarrah
Publié le 16 sept. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Reception, Gestion de l’hôtel
Thanks for the rating John! We're glad you enjoyed your time with us and can't wait to host you again soon :)
par un voyageur
Publié le 10 sept. 2024 sur Wotif
While the room was as expected i did not like the roches. They need serious fumigating.will never go there again.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Reception, Gestion de l’hôtel
Shane, thanks for your feedback. We apologize for your experience and take cleanliness seriously. Your concerns will be addressed with our team to ensure improvements. We strive to provide a better experience for all our guests and hope you'll consider giving us another chance in the future.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Easy Check in. Standard room was well serviced however outside could be a bit cleaner, a good sweeping.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Reception, Gestion de l’hôtel
Thanks for your feedback, Anne! We're glad you enjoyed the easy check-in and your room's cleanliness. We appreciate your suggestion about the outdoor areas and will work on improving that aspect. Hope to see you again soon!
par un voyageur
Publié le 5 sept. 2024 sur Wotif
The main area of the property was clean, tidy and comfortable. The shower water made a lot of noise and there was a significant amount of mould on the bathroom ceiling
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Reception , Gestion de l’hôtel
Aaron, thank you for your feedback! We’re glad you found the main area comfortable. We’ll address the shower noise and bathroom mold to enhance your experience. Your insights help us improve, and we appreciate you sharing them!
par un voyageur
Publié le 30 août 2024 sur Hotels
renovations going on around the area, but didn't bother us too much. Pub next to motel serves wonderful food. Basic,clean, and staff very helpful. Overall, a very good economical stay for 7 days at short notage. Microwave, toaster and jug were handy for breakfast. Another plus is a laundry on site.
Commentaires de Gestion de l’hôtel
31 août 2024 par Reception , Gestion de l’hôtel
Thanks for the thoughtful review, Cheryl! We’re glad you enjoyed your stay and found our amenities helpful. It’s great to hear the nearby pub added to your experience. We appreciate your feedback and hope to welcome you back for another economical stay soon!
par un voyageur
Publié le 28 août 2024 sur Wotif
Honestly my staying at this property was ok except the kettle and toaster wasn’t work!
It will be a good professional service if some of the stuff checks properly all the items in rooms after any checking out to make sure the next client has everything of the basics working how has to be.
Kettle and toaster are only $12 each at Kmart shops, not a big deal compared to the price the the charging you for one night.
Commentaires de Gestion de l’hôtel
29 août 2024 par Reception, Gestion de l’hôtel
Alberto, thanks for your feedback! We're sorry to hear about the kettle and toaster not working during your stay. Your experience matters to us, and we hope to provide a better stay next time!
par un voyageur
Publié le 27 août 2024 sur Wotif
The gate way hotel was very clean and the staff are very lovely. The bed was comfortable.
Commentaires de Gestion de l’hôtel
28 août 2024 par Reception, Gestion de l’hôtel
Thank you, Cody! We're thrilled to hear you enjoyed your stay at The Gateway Hotel. Our team takes pride in providing a clean and welcoming environment, and we’re glad you found the bed comfortable. We look forward to welcoming you back soon!
