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Holiday Inn Parramatta by IHG

4.0 star property
4-star hotel near Westfield Parramatta Shopping Centre

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Photo gallery for Holiday Inn Parramatta by IHG

Interior detail
Outdoor pool, sun loungers
Premium bedding, pillowtop beds, in-room safe, desk
Lobby sitting area
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Room service
  • Parking available

Explore the area

Map
18-40 Anderson Street, Parramatta, NSW, 2150
  • Westfield Parramatta Shopping Centre
    ‪4 min walk‬
  • CommBank Stadium
    ‪3 min drive‬
  • Westmead Hospital
    ‪5 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Single Beds, Accessible Bathtub

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Single Beds

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the area

Sydney

City center retreat .Within a 15-minute walk of this Parramatta hotel, you'll find Westfield Parramatta Shopping Centre and Parramatta Park. St Patrick's Cathedral and CommBank Stadium are also within 2 miles (3 km).

What's nearby

  • Westfield Parramatta Shopping Centre - 4 min walk - 0.4 km
  • CommBank Stadium - 3 min drive - 2.7 km
  • Westmead Hospital - 5 min drive - 3.8 km
  • Qudos Bank Arena - 7 min drive - 7.7 km
  • Accor Stadium - 8 min drive - 7.6 km

Getting around

  • Sydney Harris Park Station - 6 min walk
  • Castle Hill Station - 13 min drive
  • Sydney Airport (SYD) - 30 min drive

Restaurants

  • ‪Commercial Hotel - ‬6 min walk
  • ‪PJ Gallagher's Irish Pub - ‬2 min walk
  • ‪Chatkazz - ‬8 min walk
  • ‪Circa Espresso - ‬4 min walk
  • ‪Pho Pasteur - ‬5 min walk

About this property

Holiday Inn Parramatta by IHG

4-star hotel near Westfield Parramatta Shopping Centre
Holiday Inn Parramatta by IHG offers its guests a children's pool, an outdoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 4327 square feet (402 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Parramatta by IHG. Parking is available for a fee.

This 4-star Sydney hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 6 levels
  • 4327 sq ft of conference space
  • 402 sq m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn Parramatta by IHG offers 181 accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Arabic, Chinese (Mandarin), English, Filipino, Hindi, Hungarian, Indonesian, Korean, Portuguese, Spanish

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Property amenities

Family friendly

  • Art supplies
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (AUD 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 30 for adults and AUD 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • iPod dock
  • LCD TV with satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 30 for adults and AUD 30 for children
  • Covered self parking fee: AUD 20 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Holiday Inn Hotel Parramatta
Holiday Inn Parramatta
Parramatta Holiday Inn
Holiday Inn Parramatta Hotel

Holiday Inn Parramatta by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 481 out of 1000 reviews
Rating 8 - Good. 392 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Jan 2025

6/10 Okay

Anne, Beacon hill

Stayed 3 nights in Jan 2025

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the Holiday Inn Parramatta are the friendliest And most helpful we have ever come across, Nothing is to much trouble, and excellent meals in the dinning room .
Stayed 3 nights in Jan 2025

10/10 Excellent

Elesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are very comfortable unlike other hotels.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really accomodating
Stayed 1 night in Dec 2024

10/10 Excellent

Ivy Nina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ivy Nina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME
Our stay was AWESOME.
Stayed 5 nights in Dec 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, good rates and close to city and transportation links. Plenty of parking onsite.
Stayed 2 nights in Dec 2024

6/10 Okay

Sonika

.
Stayed 2 nights in Dec 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly and room is clean.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gagan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should have free parking
Stayed 1 night in Dec 2024

10/10 Excellent

Heath

Stayed 1 night in Nov 2024

8/10 Good

Adam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good all-round. It was a hike from the train station however.
Stayed 2 nights in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Danielle

Stayed 1 night in Nov 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, clean, comfy and in a good spot
This is the second time I have stayed here and it was wonderful again. Will be back again
Stayed 2 nights in Dec 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
We stayed here for three nights because it was close to the shopping centre and train station. My husband worked from the room and had a massive desk and chair overlooking the window and park views. The shower was great and the room (and bathroom) was spacious. The bed was large and comfortable enough. I would definitely stay again.
Stayed 3 nights in Dec 2024

2/10 Terrible

Denise

Disliked: Cleanliness, property conditions & facilities
The pool is unmaintained
Stayed 1 night in Dec 2024

10/10 Excellent

Ziad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded my expectations! Very friendly staff, very comfortable beds, and great breakfast buffet.
Stayed 2 nights in Dec 2024

8/10 Good

Gurjot

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy street parking. Walking distance to Westfield shopping mall. Overall nice place to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Philip

Stayed 3 nights in Oct 2024

8/10 Good

Josh

Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Business traveller
Very good hotel, great location.
Stayed 1 night in Nov 2024

6/10 Okay

Seiji

No assistance with luggage to the room on arrival, black spider in room, making for an wearied and disturbing sleep
Stayed 1 night in Nov 2024