Note fondée sur 965 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 juin 2024 sur Expedia
Excellent séjour!
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Sanzita, Gestion de l’hôtel
Hi Stephanie,Thank you so much for your excellent review! We are thrilled to hear that you had a wonderful stay with us.At Hotel Woolstore 1888, we strive to provide exceptional experiences for all our guests, and it's fantastic to know that we succeeded in making your stay memorable.We look forward to welcoming you back for another outstanding experience. If there's anything more we can do to exceed your expectations next time, please don't hesitate to let us know.Warm regards,
par un voyageur
Publié le 30 juill. 2023 sur Hotels
par un voyageur
Séjour parfait!
Publié le 3 janv. 2020 sur HotelsTout le personnel de l’hôtel était très accueillant.
Parfaite localisation. Superbe décor dans une ancienne usine remise à jour.
Le minibar gratuit, le 5@6 au bar inclus aussi et plein de belles petites attentions ont fait de notre séjour un succès sur toute la ligne. Notre endroit de prédilection dès notre retour à Sydney!!!
Commentaires de Gestion de l’hôtel
11 janv. 2020 par Shani, Gestion de l’hôtel
Hi There Gabrielle,
What fabulous feedback to read, we love that you loved your stay and can't wait to welcome you back again soon.
Thanks,
Shani
par un voyageur de Montreal
Publié le 2 déc. 2018 sur Expedia
Très bel hotel boutique. Nous avions une chambre sur deux niveaux séparant le coin détente et la chambre, permettant ainsi de profiter confortablement du mini bar offert gratuitement... Personnel sympa, restaurant intéressant et accès facile à pied aux principaux lieux touristiques.
Commentaires de Gestion de l’hôtel
10 déc. 2018 par Erin, Guest Relations Manager, Gestion de l’hôtel
Merci pour les gentils mots :) J'aime aussi les chambres mansardées, alors je suis ravi que vous soyez à l'aise pour votre séjour! A bientôt j'espère!
par un voyageur
Publié le 22 oct. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Sanzita, Gestion de l’hôtel
Hi Trish,Thank ewe for the amazing 5-star review! We're delighted that you had a fantastic stay with us and appreciated our hospitality. At Hotel Woolstore 1888 we strive to provide an exceptional experience, and it's wool-ly heartwarming to hear that we hit the mark with you! We look forward to welcoming ewe back for another delightful stay. If there's anything else we can do to ensure your next visit is shear perfection, please let us know! Warm regards,
par un voyageur
Changed for the Worse
Publié le 22 oct. 2024 sur HotelsThe Woolstore has changed owners and what was once a pleasant place for us to stay turned into a very poor venue. We were given a room on the first floor (which I believe was not the queen room we paid for) and as it was situated right above the speakers for the non functioning restaurant sleep was next to impossible.
When checking out this issue was reported to staff who explained it in terms of the change of ownership, a most unsatisfactory response. At the time we hadn’t checked the receipt to discover that we had been downgraded, we will pursue this via a separate email to the management.
Given this experience we will look for alternative accommodation options when we travel to Sydney in the future.
Commentaires de Gestion de l’hôtel
4 déc. 2024 par Sanzita, Gestion de l’hôtel
Dear John,Thank you for sharing your feedback. We deeply regret that your experience did not meet your expectations, and we sincerely apologize for the inconveniences you encountered during your stay.We understand your frustration regarding the room placement and the noise disturbance from the restaurant area. Please be assured that this is not the level of comfort and service we strive to provide our guests. Your comments are highly valued, and we will thoroughly review the situation to address these concerns, particularly in relation to room assignment and noise control.We also apologize for the lack of empathy you experienced during your departure. We deeply value your patronage and hope to have the chance to restore your confidence in us during a future visit.Warm regards,
par un voyageur
Publié le 19 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Sanzita, Gestion de l’hôtel
Hi Paul,Thank ewe for the amazing 5-star review! We're delighted that you had a fantastic stay with us and appreciated our hospitality. At Hotel Woolstore 1888 we strive to provide an exceptional experience, and it's wool-ly heartwarming to hear that we hit the mark with you! We look forward to welcoming ewe back for another delightful stay. If there's anything else we can do to ensure your next visit is shear perfection, please let us know! Warm regards,
par un voyageur
Publié le 19 oct. 2024 sur Expedia
A great find, in a converted wool store in historical Pyrmont. Fantastic spot well recommended.
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Sanzita, Gestion de l’hôtel
Hi Darren,Thank you for your fantastic 100/100 review! We’re thrilled to hear you enjoyed your stay in our converted wool store in historical Pyrmont.Your kind words and recommendation mean a lot to us. We’re so glad you found us and hope to welcome you back soon for another memorable experience!Warm regards,
par un voyageur
Publié le 18 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Sanzita, Gestion de l’hôtel
Hi Olivia,Thank ewe for the amazing 5-star review! We're delighted that you had a fantastic stay with us and appreciated our hospitality. At Hotel Woolstore 1888 we strive to provide an exceptional experience, and it's wool-ly heartwarming to hear that we hit the mark with you! We look forward to welcoming ewe back for another delightful stay. If there's anything else we can do to ensure your next visit is shear perfection, please let us know! Warm regards,
par un voyageur
Publié le 17 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Sanzita, Gestion de l’hôtel
Hi Andrew,Thank ewe for the amazing 5-star review! We're delighted that you had a fantastic stay with us and appreciated our hospitality. At Hotel Woolstore 1888 we strive to provide an exceptional experience, and it's wool-ly heartwarming to hear that we hit the mark with you! We look forward to welcoming ewe back for another delightful stay. If there's anything else we can do to ensure your next visit is shear perfection, please let us know! Warm regards,
