Note fondée sur 788 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
3,4 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Pascale
Hôtel pour une étape sans plus
Publié le 22 avr. 2017 sur HotelsL'hôtel est vétuste et bruyant, aucune insonorisation. Nous avions une chambre au rez-de-chaussée qui donnait sur le parking et sur le "fumoir" donc des gens qui parlent tout le temps. Par contre, il y a de quoi se restaurer autour de l'hôtel sans prendre la voiture. Juste "correct" pour un stop sans plus.
par un voyageur
Publié le 22 sept. 2024 sur Wotif
The stay at Ibis was good the staff were really friendly but I will never use wotif again
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Luke, Gestion de l’hôtel
Dear Barbara,We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Luke EdwardsGeneral Manager
par un voyageur
Publié le 16 sept. 2024 sur Wotif
Don’t take luggage if you want to stay no lift you have to carry all your luggage upstairs with no help from the staff they will watch you drag your luggage up the stairs from their reception desk . And all accommodation is upstairs lol , no bathroom sink or amenities not even a shower cap! Room sooo small couldn’t swing a cat in it if you tried
Budget doesn’t mean , no Fs given , at least provide the standard necessities and basic services that we as paying customers staying in a basic hotel would expect. I don’t recommend at all , the local pub motel provides a lot better service, better rates, better rooms and a far lot cleaner and way better customer service
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Luke, Gestion de l’hôtel
Dear Donna,Thank you for taking the time to tell us about your experience at the Ibis Budget Campbelltown. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies.At Ibis Budget Campbelltown, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Luke EdwardsGeneral Manager
par un voyageur
Publié le 16 sept. 2024 sur Expedia
The room was reasonable
The bathroom was deplorable large amounts of mould
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Luke, Gestion de l’hôtel
Dear Grahame,Thank you for taking the time to tell us about your experience at the Ibis Budget Campbelltown. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies.At Ibis Budget Campbelltown, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Luke EdwardsGeneral Manager
par un voyageur
Publié le 14 sept. 2024 sur Lastminute
Early morning a naked man opened the door and peeked our room. Luckily my husband was awake. Check the key.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Luke, Gestion de l’hôtel
Dear Mieko,Thank you for taking the time to tell us about your experience at the Ibis Budget Campbelltown. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies.At Ibis Budget Campbelltown, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Luke EdwardsGeneral Manager
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Good place to stay
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Luke Edwards, Gestion de l’hôtel
Dear Jason,We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
par un voyageur
Father's Day trip
Publié le 8 sept. 2024 sur Hotelsa pleasant welcome, room was accessible and comfortable enough.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Luke, Gestion de l’hôtel
Dear Glenn,We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Luke EdwardsGeneral Manager
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Very clean , comfortable bed , no complaints
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Luke Edwards - General Manager, Gestion de l’hôtel
Dear Joanne,We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Luke EdwardsGeneral Manager
par un voyageur
Publié le 3 sept. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Luke Edwards - General Manager, Gestion de l’hôtel
Dear Evan,We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Luke EdwardsGeneral Manager
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Pleasantly surprised at the comfy bed and decent breakfast . Staff always pleasant and helpful.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Luke Edwards - General Manager, Gestion de l’hôtel
Dear Anne,We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Luke EdwardsGeneral Manager
