Note fondée sur 923 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de St-Jean sur Richelieu
Publié le 12 sept. 2022 sur Expedia
par un voyageur
Publié le 11 mai 2021 sur Hotels
Commentaires de Gestion de l’hôtel
11 mai 2021 par Michelle, Gestion de l’hôtel
Dear Julien,
Thank you for reviewing your stay 10/10.
We hope to welcome you back again soon.
Kind regards,
Ibis Sydney Airport Team
par un voyageur
Publié le 6 nov. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
9 nov. 2019 par Jeena, Gestion de l’hôtel
Thank you for your feedback - It is much appreciated!
par un voyageur
Publié le 22 sept. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2019 par Jeena, Gestion de l’hôtel
Thank you for your review on our hotel!
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Forrest, Gestion de l’hôtel
HI, Thank you so much for your amazing score. Have a great weekend. Forrest Pang General Manger
par un voyageur
Publié le 4 oct. 2024 sur Wotif
Service is great
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Ibis Sydney Airport Team, Gestion de l’hôtel
Hi Pimprapas,Thank you for your review. It is always a pleasure to receive positive feedback about our service.We hope to welcome you back soon.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Fast efficient check in to room. Would have liked a bit simpler meals for late dinner (especially with children) eg bowl of chips/chicken nuggets or toasted sandwich
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Ibis Sydney Airport Team, Gestion de l’hôtel
Hi Christine,Thank you for taking the time to share your feedback! We’re glad to hear that you found our check-in process fast and efficient.We’re always looking for ways to improve our service, and we will pass on your comments regarding our late dinner options to our tean.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
I have stayed here probably roughly a dozen times give or take. Staff is very professional & helpful! One of the management(Lynnette) remembered me from past stays. She went above & beyond to help me print some travel documents I needed as well as looked up information for local shopping needs I had.
Last night apon check-in there was a young Asian women( that claimed she was a international student) yelling and screaming at staff. She Threw a large glass plant bowl that also contained rocks & marbles, across the Check in desk at one of the clerks and shattered it all over the area. She continued to threaten 2 staff members as well as making approximently 8-10 guests trying to check in, very uncomfortable. The Staff kept their composure while they continued to assist the guests. The police were eventually called and the women was removed. I was very impressed how professional the staff was thought the incident.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Ibis Sydney Airport Team, Gestion de l’hôtel
Hi James,Thank you so much for your kind words and for being a loyal guest. We’re thrilled to hear that Lynnette and our team provided you with excellent service during your stay, and we appreciate your recognition of their professionalism.We sincerely apologize for the unsettling incident you witnessed during check-in. We take guest safety very seriously, and our staff handled the situation as best as they could under the circumstances. Your understanding of the challenges they faced is greatly appreciated.We look forward to welcoming you back for another stay soon.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Forrest, Gestion de l’hôtel
HI Ty-Leslie, Thank you for your review. Seems like you didn't have a good stay with us. Let us know if you would like to provide more feedback in details so we can improve ourselves. Have a great weekend ahead. Forrest Pang General Manager
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Ibis Sydney Airport Team, Gestion de l’hôtel
Dear Thi Tan,Thank you for your positive review. We appreciate your support and look forward to welcoming you back in the future.Kind Regards,Ibis Sydney Airport Team
