Note fondée sur 959 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Mercure Sydney Blacktown, Gestion de l’hôtel
We very much appreciate your comments regarding your stay at the Mercure Sydney Blacktown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercure Sydney Blacktown Reception and team
par un voyageur
Publié le 23 août 2024 sur Lastminute
It was clean and the staff were really nice.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Stephen , Gestion de l’hôtel
Dear Jasmine,We very much appreciate your comments regarding your stay at the Mercure Sydney Blacktown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
par un voyageur
Publié le 15 août 2024 sur Expedia
Aircon was loud, no slippers, kettle not working, bathroom door lock is busted, breakfast are cold and fruits are spoiled
Commentaires de Gestion de l’hôtel
20 août 2024 par Mercure Sydney Blacktown Reception and team, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at the Mercure Sydney Blacktown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Mercure Sydney Blacktown Reception and team
par un voyageur
Publié le 8 août 2024 sur Expedia
It was clean and safe and walkable to other restaurants. Somehow there was nonstop noise from the neighbour room up until early morning seemed like they were drunk or partying in the room. Overall a safe place to stay!
Commentaires de Gestion de l’hôtel
9 août 2024 par Mercure Sydney Blacktown, Gestion de l’hôtel
Dear Nanise,We very much appreciate your comments regarding your stay at the Mercure Sydney Blacktown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercure Sydney Blacktown Reception and team
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Mercure Sydney Blacktown, Gestion de l’hôtel
Dear Stuart,We very much appreciate your comments regarding your stay at the Mercure Sydney Blacktown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercure Sydney Blacktown Reception and team
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Mercure Sydney Blacktown, Gestion de l’hôtel
Dear Katie-Rose,We very much appreciate your comments regarding your stay at the Mercure Sydney Blacktown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercure Sydney Blacktown Reception and team
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Mercure Sydney Blacktown, Gestion de l’hôtel
Thank you for providing feedback, we appreciate you and the time you have taken to provide us with feedback.
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Lovely stay only thing is the height of shower head is too low, also water pressure was poor but the big change I would like is a king size bed
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Mercure Sydney Blacktown, Gestion de l’hôtel
We very much appreciate your comments regarding your stay at the Mercure Sydney Blacktown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercure Sydney Blacktown Reception and team
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Quick check in
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Mercure Sydney Blacktown, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at the Mercure Sydney Blacktown. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Mercure Sydney Blacktown Reception and team
par un voyageur
Publié le 14 juill. 2024 sur Wotif
We had McDonald's open all night 50mt from our windows, and cold breakfast.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Mercure Sydney Blacktown, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at the Mercure Sydney Blacktown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Mercure Sydney Blacktown Reception and team
