Note fondée sur 340 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
1 juill. 2023 par Paulina - Duty Manager, Gestion de l’hôtel
Dear Loan,WOW, Thank you for the 10/10 rating! We appreciate you taking the time to leave a rating as this serves as great encouragement for the team to continue to strive towards excellence. We do hope to welcome you back to the hotel in the future.
par un voyageur
Publié le 27 sept. 2024 sur Wotif
Lovely overnight stay, they allowed early check in .
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Ejay, Gestion de l’hôtel
Dear Deb,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Ejay Front Office Manager
par un voyageur
Publié le 15 sept. 2024 sur Wotif
Hotel reception were lovely and accomodating
Commentaires de Gestion de l’hôtel
16 sept. 2024 par E-Jay H, Gestion de l’hôtel
Dear Brigette, We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill,It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Ejay Front Office Manager
par un voyageur
Publié le 1 sept. 2024 sur Lastminute
Room was wonderful. Let down by car parking as it’s in the same complex as the Mean Fiddler so there was so much traffic and limited car spaces available even at 11pm. The noise also is a problem if your looking for a good nights sleep
Commentaires de Gestion de l’hôtel
27 oct. 2024 par Ejay, Gestion de l’hôtel
Dear Carol,We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill,We are sorry that your stay wasn’t to your expectations. We have passed your review on to management as we take all reviews seriously and endeavour to improve our hotel and our guests experience. Thank you again for sharing your experience, and we hope that your next visit will be more pleasant than the previous one.Sincerely, Ejay Front Office Manager
par un voyageur
Publié le 29 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Ejay, Gestion de l’hôtel
Dear Brock,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Ejay Front Office Manager
par un voyageur
Just the start.
Publié le 26 août 2024 sur HotelsExcellent stop for night. Great meal next door. Would recommend.
Commentaires de Gestion de l’hôtel
31 août 2024 par Ejay, Gestion de l’hôtel
Dear Patricia,Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We will pass on your comments about the food from the Fiddler to them and hope to see you again very soon.Sincerely, Ejay Front Office Manager
par un voyageur
Publié le 18 août 2024 sur Expedia
Excellent room as always. Clean and well maintained.
Commentaires de Gestion de l’hôtel
21 août 2024 par Ejay, Gestion de l’hôtel
Dear Briony,Thank you for the great review of our hotel! We are glad that you enjoyed your stay. I have passed your comments onto our team and we hope to see you again very soon.Sincerely, Ejay Front Office Manager
par un voyageur
Publié le 13 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 août 2024 par Ejay, Gestion de l’hôtel
Dear Justin,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Ejay Front Office Manager
par un voyageur
Publié le 8 août 2024 sur Expedia
Great value , clean room.
Commentaires de Gestion de l’hôtel
11 août 2024 par Ejay, Gestion de l’hôtel
Dear Jamie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Ejay Front Office Manager
par un voyageur de West Kempsey
Publié le 1 août 2024 sur Wotif
Difficult parking. Noisy when people in other rooms closing doors
Commentaires de Gestion de l’hôtel
5 août 2024 par E-Jay H, Gestion de l’hôtel
Dear Ian,We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill,We are sorry that your stay wasn’t to your expectations,Saturday nights are our busiest night,We are sorry to hear that other guests were slamming their doors. We have a zero noise policy after 10pm. We will endeavour to make changes to prevent this from happening again. We have passed your review on to management as we take all reviews seriously and we always try to improve our hotel and our guests experience. Thank you again for sharing your experience, and we hope that your next visit will be more pleasant than the previous one.Sincerely, Ejay Front Office Manager
