Note fondée sur 949 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 sept. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Quest, Gestion de l’hôtel
Dear Keith,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you soon. Kind RegardsAke
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Quest, Gestion de l’hôtel
Dear Susan,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you soon. Kind RegardsAke
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Close to venue.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Quest, Gestion de l’hôtel
Dear Gail,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you soon. Kind RegardsAke
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Close to where we needed to be, easy to get to. Staff were friendly and efficient. Room was clean and the bed was comfortable.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Quest, Gestion de l’hôtel
Dear Felicity,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff Members as we strive to continuously improve the quality of our services.We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you soon. Kind RegardsAke
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Quest, Gestion de l’hôtel
Dear Arunnan,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you soon. Kind RegardsAke
par un voyageur
Great hotel! GSA staff not consistent & RUDE!
Publié le 2 sept. 2024 sur HotelsUpon check in I have requested for a late check out at 11am because I arrived quite late for my check in - I commuted from Wollongong. The front desk granted my request. The following day - around 10am, the phone in my room rang several times, but there I couldn’t hear any voice talking. After about 10 minutes, someone knocked on my door - when I opened it, it was GSA female staff asking me why I wasn’t answering the phone as they’ve called me 3 times. I replied back and told her that I did answer the phone but I couldn’t hear anyone talking.
She told me that check out is at 10am and I must leave the room asap. I informed her that I have requested for a late check out at 11am and that was confirmed. She told me that she wasn’t advised and there was no record of that in the system. I have stayed at Quest In Mascot and the staff there are lovely.
I used to work for Meriton Suites as a GSA and I enjoyed my job. I know how things work.
She is an embarrassment to company and Quest hotel will lose business because of the likes of her. I don’t know how she got accepted for role.
I could have handled this kind of situation in a more respectful and courteous manner and I would do my best to accomodate the guest to prevent any conflict/complaints/bad reviews from happening.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Quest, Gestion de l’hôtel
Dear Anonymous,Thank you for choosing to stay at Quest Sydney Olympic Park and taking the time to provide feedback about your experience. I am sincerely sorry your experience was below par with us on this occasion. I have passed your feedback on to our Reception team regarding the miscommunication issue and will have this investigated immediately. We will ensure that entire team is trained up to Quest Apartment Hotels standards that we pride ourselves on delivering exceptional experiences for our valued guests, so please accept my sincere apologies that your stay was less than perfect. Thank you again for your feedback. I hope we might have an opportunity to accommodate you again in the future and restore your confidence in Quest. Kind Regards Ake
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Excellent for short trips
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Quest, Gestion de l’hôtel
Dear Abraham,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you soon. Kind RegardsAke
par un voyageur
Publié le 29 août 2024 sur Wotif
Staff was very helpful and professional, will stay again A
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Quest, Gestion de l’hôtel
Dear Leigh,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park.We very much appreciate the time you have taken to share comments on your recent stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff Members as we strive to continuously improve the quality of our services.We are glad that you enjoyed your stay and our convenient location and we look forward to welcoming you in the near future.Kind RegardsAke
par un voyageur
Publié le 29 août 2024 sur Expedia
Good property for the area.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Quest, Gestion de l’hôtel
Dear Lisa,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you soon. Kind RegardsAke
par un voyageur
Publié le 25 août 2024 sur Hotels
Great place if you are attending concerts nearby
Commentaires de Gestion de l’hôtel
26 août 2024 par Quest, Gestion de l’hôtel
Dear Man Hon,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you soon. Kind RegardsAke
