Sofitel Sydney Darling Harbour

5.0 star property
5-star luxury hotel near Star Casino

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Photo gallery for Sofitel Sydney Darling Harbour

Superior Room, 2 Double Beds (Darling Harbour View) | View from room
Luxury Room, 1 King Bed, Harbour View, Corner | View from room
Club Suite, 1 King Bed, Club Lounge Access (Bellerive) | City view
Lobby sitting area
3 bars/lounges, Champagne bar, lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Free WiFi

Explore the area

Map
12 Darling Drive, Sydney, NSW, 2000
  • Star Casino
    ‪9 min walk‬
  • Circular Quay
    ‪5 min drive‬
  • Sydney Opera House
    ‪6 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪28 min drive‬

Room options

Superior Room, 2 Double Beds, Harbour View (Club Millésime Benefits)

  • 35 sq m
  • Harbor view
  • Sleeps 2
  • 2 Double Beds

Luxury Room, 1 King Bed, Harbour View, Corner

  • 35 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 King Bed, Business Lounge Access (Bellerive)

  • 112 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 King Bed, Harbour View (Prestige, Club Millésime)

  • 74 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Premium Bath, Darling Harbour View)

  • 35 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Luxury Room, 1 King Bed, Corner (Club Millésime Benefits)

  • 35 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 2 Double Beds

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Superior Room, 1 King Bed, Harbour View (Club Millésime Benefits)

  • 35 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Jones Bay View)

  • 35 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds (Darling Harbour View)

  • 35 sq m
  • Harbor view
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 1 King Bed, Harbour View (Club Millésime Benefits)

  • 53 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Luxury Room, 1 King Bed, Corner

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Harbour View

  • 35 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Sydney

Central Sydney getaway .With a stay at this Sydney Central Business District hotel, you'll be within half a mile (1 km) of Star Casino and 2 miles (3 km) of Hyde Park. Overseas Passenger Terminal and Circular Quay are also within 2 miles (3 km).

What's nearby

  • Star Casino - 9 min walk - 0.8 km
  • Hyde Park - 15 min walk - 1.3 km
  • Circular Quay - 5 min drive - 3.7 km
  • Sydney Opera House - 6 min drive - 4.1 km
  • Sydney Harbour Bridge - 7 min drive - 7.2 km

Getting around

  • Convention Light Rail Station - 3 min walk
  • Exhibition Centre Station - 10 min walk
  • Sydney Airport (SYD) - 28 min drive

Restaurants

  • ‪The Ternary - ‬5 min walk
  • ‪Planar Restaurant - ‬4 min walk
  • ‪Atelier by Sofitel - ‬2 min walk
  • ‪Club Millésime - ‬1 min walk
  • ‪The Little Snail Restaurant - ‬6 min walk

About this property

Sofitel Sydney Darling Harbour

5-star luxury hotel near Star Casino
Sofitel Sydney Darling Harbour offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A free manager's reception is offered daily. Public spaces have free WiFi.

A 24-hour business center and 8 meeting rooms are available. Event space at this hotel measures 5350 square feet (497 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the luxury Sofitel Sydney Darling Harbour. Parking is available for a fee.

This 5-star Sydney hotel is smoke free.

  • 1 building
  • 590 guestrooms or units
  • 35 levels
  • 3 bars or lounges
  • 5350 sq ft of conference space
  • 497 sq m of conference space
  • Built in 2017
  • Manager's reception (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue
Sofitel Sydney Darling Harbour offers 590 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 7 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Korean, Malay, Polish, Portuguese, Spanish, Thai

Similar properties

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (AUD 89 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 38 to 52 for adults and AUD 20 to 20 for children
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Designer stores
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 38 to 52 for adults, and AUD 20 to 20 for children
  • Valet parking fee: AUD 89 per night
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 6 AM to 9 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sofitel Sydney Darling Harbour Hotel
Sofitel Sydney Darling Harbour (opening November 2017)
Sofitel Sydney Darling Harbou
Sofitel Sydney Darling Harbour Hotel
Sofitel Sydney Darling Harbour Sydney
Sofitel Sydney Darling Harbour Hotel Sydney

Sofitel Sydney Darling Harbour Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 645 out of 1001 reviews
Rating 8 - Good. 188 out of 1001 reviews
Rating 6 - Okay. 78 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Aris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, new hotel in Darling Harbour with nice facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Brendan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like that we celebrated our engagement and they provided us a bottle of champagne and some mini desserts along with a card when we entered the room. They also offered us a high level with stunning private views of the Sydney harbour- the place was beautiful, cozy and luxurious at the same time. Only feedback would be wished they provide a couple free bottle of water.
Stayed 1 night in Dec 2024

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and staff and everything is wonderful but the construction is loud and an eye sore. Def not worth the price for those reason. Construction starts at 7am.
Stayed 3 nights in Nov 2024

8/10 Good

Christie

Stayed 5 nights in Nov 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were awful, arrogant and unhelpful. Room was overpriced, not as advertised, then charged twice. Room was old. Amenities not on par for a 4-5 star hotel. No access to a spa or sauna unless you pay to use the “Wellbeing Centre”.
Stayed 4 nights in Dec 2024

6/10 Okay

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Leonardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, but surrounded by heavy construction for a long time to come.
Stayed 4 nights in Nov 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpfull and polite. Loved the room and view Have nothing bad to say!
Stayed 3 nights in Nov 2024

10/10 Excellent

Roxanna

Stayed 5 nights in Nov 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for catching a show
Stayed 1 night in Nov 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at Sofitel Darling Harbour a few times now and it never disappoints.
Stayed 1 night in Nov 2024

4/10 Poor

Thuy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great rooms but reception service was a let down
The room was comfortable and clean. Door staff were friendly and proactive. Somehow the reception staff was a complete let down. Slow, understaffed and made errors. Check-out was made simple as I was told I can simply return the keys and any additional charges would be charged directly to my card. That somehow resulted in me being double-charged for the room. That is despite it being confirmed at check-in that I’ve already paid. When I came to pick up my suitcase I had to queue up for 25mins to speak to someone about this issue at reception. This was at 3pm which is their standard check-in time and the hotel had only 2 staff manning the reception desks. The queue had about 4 groups before me when I started queuing up. By the time it was my turn, there were about 6-7 groups after me also getting frustrated by the long wait. The service is shocking for a hotel that claims to have 590 rooms. Hopefully it’s something they’ll improve. In terms of my refund, they said it’ll take up to 7 days to process and the staff didn’t offer much more than an explanation that someone made an error and didn’t acknowledge that it was an inconvenience to us.
Stayed 1 night in Nov 2024

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located for easy access to most facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Vasilios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

SHAREN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room service was excellent. I stay in Hotels often and I was very impressed with the quality of food.The bed was extremely comfortable as are the pillows. It's one of my favorite Hotels to stay in worldwide.
Stayed 1 night in Nov 2024

10/10 Excellent

Gokhan

Liked: Cleanliness, property conditions & facilities
It was beautiful night.
Stayed 1 night in Nov 2024

10/10 Excellent

Mikayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best views
Stayed 2 nights in Nov 2024

10/10 Excellent

Wanda

Stayed 5 nights in Oct 2024

10/10 Excellent

KEN, Auburn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024